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Intake Associate Jobs in Gloucester, VA (NOW HIRING)

Reese Family Services

Be Seen First

Day Support Coordinator

Hampton, VA · On-site

$19 - $20.19/hr

Seek out opportunities for new referrals & complete initial referral for intake of potential ... General Education -The position requires a minimum of an associate's degree with a QIDP/QDDP ...

York County, VA

Project Specialist (WAR)

Yorktown, VA · On-site

$25/hr

... Intake Officers. Responsible for closely supervising a small group of youth assigned to a work ... Associate's Degree * Bachelor's Degree * Master's Degree 02 Type in your major field of study in ...

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Intake Associate information

See Gloucester, VA salary details

$12

$23

$36

How much do intake associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake associate in Gloucester, VA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $29.28 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Gloucester, VA?

The most popular types of Intake jobs in Gloucester, VA are:

Intake Associate jobs near you

Clinical Manager- RN License Required

Amedisys, Inc.

Williamsburg, VA • On-site

$87K - $92K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Amedisys rating

7.7

Company rating: 7.7 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

164th of 898 rated healthcare providers

Job description

Overview
Clinical Manager, RN License Required
Salary: $87,000 to $92,000
Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.
What's in it for you
  • Choice of PPO or HSA medical plans with free telehealth.
  • Paid time off.
  • Up to $1,000 in free healthcare services with Amedisys HSA plan.
  • Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
  • Mental health support with up to five free counseling sessions through the Employee Assistance program.
  • 401(k) with a company match.
  • Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
  • Fleet vehicle program (restrictions apply) and mileage reimbursement.
  • And more.

*Benefit eligibility can vary by position and shift status.
*Participation requires enrollment in an Amedisys medical plan.
Responsibilities
  • Recommends employment decisions for staff to the director of operations, including decisions to hire, fire, advance, promote or change status.
  • Responsible for overall quality of patient care and clinical performance of nurses and aides.
  • Organizes clinical operations for the care center.
  • Reviews requests for services and determines patient eligibility/suitability for home care services. Works with intake in coordinating patient referrals and admissions.
  • Oversees scheduling.
  • Oversees payor verification and precertification requirements.
  • Reviews documentation of other staff members and ensures missing, incomplete and/or untimely documentation issues are resolved.
  • Assists clinicians in establishing immediate and long-term patient goals, setting priorities and developing Plan of Care (POC).
  • Regularly evaluates the needs of the patient and makes necessary revisions to the plan of care in collaboration with clinicians.
  • May provide direct patient care on an infrequent basis in times of emergency.
  • Participates in the on-call process.
  • Assists with training of staff to ensure quality care, compliance and fiscal responsibility.
  • Participates in the investigation and resolution of patient/family/physician concerns.

Qualifications
  • Associate or bachelor's degree in nursing.
  • Current RN license, specific to the state(s) you are assigned to work.
  • One year of clinical RN experience in home health or hospice.
  • One year of RN management experience.
  • Current CPR certification.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

What Amedisys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amedisys

Sourced by ZipRecruiter

*Caregiving is our Calling* At Amedisys whether we're caring for patients directly or supporting those who do, each of us is a caregiver at heart. Every team member contributes to our mission of providing exceptional, clinically distinct care in the home to thousands of patients and families every day.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1982

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