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Intake Associate Jobs in Virginia (NOW HIRING)

Sentara

Patient Dining Associate

Newtown, VA

$16 - $20/hr

... intake analysis. React accurately and effectively to all changes to ensure efficient timing of ... Patient Dining Associate, Catering, Food Service, Server . Benefits: Caring For Your Family and ...

Sentara Healthcare

Patient Dining Associate

Norfolk, VA · On-site

$16.50 - $20.75/hr

... intake analysis. React accurately and effectively to all changes to ensure efficient timing of ... Patient Dining Associate, Catering, Food Service, Server Benefits: Caring For Your Family and Your ...

Sentara Healthcare

Patient Dining Associate

Norfolk, VA · On-site

$14.75 - $18.50/hr

... intake analysis. React accurately and effectively to all changes to ensure efficient timing of ... Patient Dining Associate, Catering, Food Service, Server Benefits: Caring For Your Family and Your ...

Sentara

Patient Dining Associate

Newtown, VA · On-site

$10K/mo

... intake analysis. React accurately and effectively to all changes to ensure efficient timing of ... Patient Dining Associate, Catering, Food Service, Server . Benefits: Caring For Your Family and ...

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of ... intake to closing of files • Work closely with paralegals, administrative assistants and ...

Apply Early

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of ... intake to closing of files • Work closely with paralegals, administrative assistants and ...

JC Law

Be Seen First

Associate Attorney

Fairfax, VA · On-site

$90K - $160K/yr

ASSOCIATE ATTORNEY We are seeking to add an Associate Attorney to our rapidly expanding practice ... Winning new clients via our intake sales funnel for at least 5 hours per week * Managing your ...

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All JobsIntake Associate JobsIntake Associate Jobs in Virginia

Intake Associate information

See Virginia salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for intake associate in Virginia is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $31.92 per hour, depending on experience, location, and employer.

What is an intake associate?

An intake associate is a professional responsible for collecting and organizing client information during the initial contact or assessment phase. They often work in healthcare, social services, or legal settings, using data entry skills and knowledge of confidentiality protocols to ensure accurate and efficient intake processes.

What's a good job for overthinkers?

An Intake Associate role involves reviewing and processing information, which can suit overthinkers who enjoy attention to detail and structured tasks. This job often requires strong organizational skills and the ability to follow procedures, making it suitable for individuals who prefer methodical work environments.

How much does an intake specialist make?

In North Carolina, an intake specialist typically earns between $30,000 and $45,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced specialists with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with healthcare or social service environments.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are Intake Associates?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges Intake Associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What jobs pay 4000 a week without a degree?

An Intake Associate typically does not earn $4,000 weekly without specialized experience or high-level responsibilities. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience, certifications, or licenses than formal education.

What are the key skills and qualifications needed to thrive as an Intake Associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Virginia? The most popular types of Intake jobs in Virginia are:
Intake Associate jobs near you

SeniorTriage Specialist(aka Senior Claims Intake/FNOL Specialist)

Brookfield

Richmond, VA

$73K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

Senior Triage Specialist (Senior Claims Intake / FNOL Specialist)

Locations: Omaha, NE | Los Angeles, CA | Chicago, IL | Richmond, VA | Albany, NY | New York City, NY

Work Schedule: 100% In-Office (Monday-Friday)

About the Role

We're looking for an experienced Senior Triage Specialist to join our Commercial Claims team. This position combines First Notice of Loss (FNOL), claims intake, and fast-track claims handling while providing critical support to our claims adjusters.

This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance. Successful employees are well-positioned to advance into future Claims Trainee and Claims Adjuster opportunities.

As part of our ongoing modernization efforts, we're also enhancing our claims operations with AI and Large Language Model (LLM) technology. If you're interested in helping improve business processes through technology and automation, this is a great opportunity to be involved.

This position reports to the Director of Triage, who is based in Colorado.

What You'll Do
  • Manage fast-track commercial claims from initial intake through resolution.
  • Review new claims and determine coverage and appropriate adjuster assignment.
  • Set initial claim reserves.
  • Update and maintain claim information within the claims management system.
  • Contact insureds, claimants, brokers, and other parties to gather claim information.
  • Answer and route incoming calls to the appropriate claims professionals.
  • Manage shared voicemail inboxes and respond to inquiries.
  • Order police reports and other supporting documentation.
  • Prepare written correspondence and maintain electronic claim files.
  • Process incoming mail and prioritize daily workloads.
  • Support claims adjusters with administrative and technical claim activities.
  • Maintain diaries and complete assigned tasks to ensure timely claim handling.
  • Continuously look for solutions that improve customer service and operational efficiency.
What We're Looking ForRequired Qualifications

Candidates should have strong customer service skills and commercial insurance experience, along with one of the following:

  • High school diploma and 6+ years of experience, including at least 1 year in insurance or a related industry (commercial claims preferred); or
  • Associate degree or technical education and 3+ years of experience, including at least 1 year in insurance or a related industry; or
  • Bachelor's degree and 1+ year of experience, including at least 1 year in insurance or a related industry.

In addition, candidates should have:

  • Understanding of how insurance companies operate and make business decisions.
  • Strong written and verbal communication skills.
  • Excellent customer service and relationship-building abilities.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High attention to detail and strong organizational skills.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Experience with Guidewire ClaimCenter or other claims management systems.
  • Experience using or creating prompts for AI/LLM tools to improve business processes.

Work Environment

  • 100% in-office position
  • Monday through Friday during normal business hours.
  • Overtime may be required based on business needs and must be accurately reported on company timesheets.
Compensation

Hourly pay is based on location and experience:

  • Richmond, VA: $29.37-$34.18/hour ($61,098-$71,094 annually)
  • Albany, NY & Chicago, IL: $32.32-$37.71/hour ($67,218-$78,438 annually)
  • Los Angeles, CA & New York City, NY: $35.26-$41.14/hour ($73,338-$85,578 annually)

In addition to competitive pay, employees are eligible for an annual performance bonus and a comprehensive benefits package.

Why Join Argo Group Claims?

At Argo Group, claims professionals are empowered to make decisions and solve problems-not simply process claims. Our collaborative environment gives employees direct access to leadership, opportunities to work on complex commercial claims, and the ability to contribute ideas that improve how we serve our customers.

If you're looking for a role where you can grow your insurance career while helping modernize claims operations, we'd love to hear from you.


PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.


Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.


Apply