ZipRecruiter

Log In

1

Intake Analyst Jobs (NOW HIRING)

Nelson Elder Care Law

Legal Intake Specialist

Marietta, GA · On-site

$19 - $20/hr

As an Intake Analyst, you are the first impression of our firm--and one of the most important. Your primary responsibilities will be to build confidence and trust with the caller, analyze the caller ...

Prosum Inc.

Conflicts Analyst

Los Angeles, CA · On-site

$100K - $110K/yr

Review new client and matter intake submissions for completeness and accuracy * Conduct conflicts searches and analyze results for new matters, clients, and lateral attorney candidates * Prepare ...

Fifth Third Bank

Be Seen First

Dispute Resolution Specialist

Grand Rapids, MI · On-site

$21.50/hr

The Dispute Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios. Under general supervision, the Analyst will service inbound phone ...

Legal Intake Pros

Intake Success Coach

You'll use call reviews, data analysis, and structured coaching to turn quality findings into behavior change, helping intake professionals build empathy, call control, objection handling, and ...

Legal Intake Pros

Intake Success Coach

Summerville, SC · On-site +1

You'll use call reviews, data analysis, and structured coaching to turn quality findings into behavior change, helping intake professionals build empathy, call control, objection handling, and ...

Addus HomeCare

Intake Coordinator

Memphis, TN · On-site

$17.50 - $23.75/hr

Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and efficiency. * Maintain accurate and detailed records of referral activity, communication, and status ...

previous page

Showing results 41-60

All JobsIntake Analyst Jobs

Intake Analyst information

See salary details

$38K

$73.5K

$117.5K

How much do intake analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for intake analyst in the United States is $73,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $79,500.00 per year, depending on experience, location, and employer.

What is an intake analyst?

An Intake Analyst is a professional responsible for reviewing, assessing, and processing incoming cases, claims, or applications within an organization. Their main role is to gather relevant information, verify the completeness of submissions, and determine the appropriate next steps or referrals. Intake Analysts often serve as the first point of contact for new clients or cases and play a key role in ensuring accurate and efficient workflow management. They may work in industries such as healthcare, law, insurance, or social services. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake analyst, and why are they important?

To thrive as an Intake Analyst, you need strong analytical abilities, attention to detail, and a background in business, law, or a related field. Familiarity with case management systems, CRM software, and proficiency in Microsoft Office Suite are typically required, and some employers may prefer certification in data analysis or project management. Exceptional communication, organizational skills, and the ability to multitask help Intake Analysts excel when gathering client information and coordinating with teams. These skills ensure accurate data collection, efficient case processing, and effective client service, which are critical for organizational success.

What are some common challenges intake analysts face when handling high volumes of incoming cases?

Intake Analysts often experience periods of high workload, especially when there is a surge in new cases or claims. Managing multiple cases simultaneously requires strong organizational skills and attention to detail to ensure accuracy and timely processing. Additionally, Intake Analysts must communicate effectively with various departments to clarify information and resolve discrepancies, which can be challenging under tight deadlines. Balancing efficiency with thoroughness is key to success in this role.

What is the difference between Intake Analyst vs Case Coordinator?

AspectIntake AnalystCase Coordinator
Required CredentialsTypically a bachelor's degree in social work, healthcare, or related field; certifications varySimilar educational background; often requires experience in case management
Work EnvironmentHealthcare facilities, social service agencies, insurance companiesSocial service agencies, healthcare organizations, community programs
Employer & Industry UsageUsed in healthcare, insurance, social services for initial client assessmentCommonly employed in social services and healthcare for managing client cases
Search & Comparison IntentPeople compare Intake Analyst with Case Coordinator to understand roles in client intake and case management

Intake Analysts focus on initial client assessments, gathering information to determine eligibility or next steps. Case Coordinators manage ongoing client cases, coordinating services and support. While both roles involve client interaction and require similar credentials, Intake Analysts primarily handle intake processes, whereas Case Coordinators oversee case management throughout the service delivery.

More about Intake Analyst jobs

What are the most commonly searched types of Intake Analyst jobs?

The most popular types of Intake Analyst jobs are:

What states have the most Intake Analyst jobs?

States with the most job openings for Intake Analyst jobs include:

What job categories do people searching Intake Analyst jobs look for?

The top searched job categories for Intake Analyst jobs are:

Intake Analyst jobs near you
Infographic showing various Intake Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $73,532 per year, or $35.4 per hour.

Legal Intake Specialist

Nelson Elder Care Law

Marietta, GA • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Are you someone who thrives on helping people in meaningful moments while also excelling in a fast-paced, results-driven environment? As an Intake Analyst, you are the first impression of our firm—and one of the most important.

Your primary responsibilities will be to build confidence and trust with the caller, analyze the caller’s situation to determine whether they have a legal problem the firm can solve, and schedule the initial consultations.

The Intake Analyst will respond to inquiries from voicemail or other platforms, follow up on leads generated from the marketing team, document, and update information in our CRM.


What will you do:

  • Serve as the first point of contact for all incoming client inquiries (calls, texts, website, voicemail, etc.)

  • Build rapport and establish trust with prospective clients

  • Ask thoughtful, strategic questions to assess each caller’s situation

  • Determine if the firm can provide a solution and confidently communicate next steps

  • Create urgency and clearly articulate the value of taking action now

  • Schedule Initial Consultations and manage appointment changes (reschedules/cancellations)

  • Follow up on marketing-generated leads through outbound calls and messages

  • Accurately document all interactions and updates in the firm’s CRM

  • Route calls appropriately when needed

  • Accept payments when applicable

  • Support the marketing team with special projects

  • Complete additional tasks and projects as assigned



Requirements

What You Bring

  • Strong communication skills—both empathetic and persuasive

  • Ability to quickly build rapport and confidence over the phone

  • High attention to detail and the ability to manage multiple tasks at once

  • Experience with CRM systems (or ability to learn quickly)

  • A proactive, solutions-oriented mindset

  • Professionalism and emotional intelligence when handling sensitive situations

  • High school diploma or equivalent required

  • 1+year of phone customer service experience in a professional office environment

  • 1+year of phone sales experience (achieving metrics highly preferred)



Benefits

Why Nelson Elder Care Law?

Work That Matters: The work we do changes lives. Every case represents a family looking for guidance, protection, and peace of mind during a difficult season.

A Team That Cares: We believe culture matters. We work hard, support each other, celebrate wins, and genuinely care about both clients and our teammates.

Growth Opportunities: We're committed to developing our people. Whether you're looking to deepen your legal expertise or grow your career, we'll provide opportunities to learn, contribute, and advance.

Ownership and Impact: We trust our team members to take ownership of their work and make a meaningful impact on the client experience every day.

Benefits & Perks:

  • Medical, Dental & Vision (Company pays 50% of premiums)
  • Company-paid basic life and disability
  • 401(k) with company match
  • Free Estate Planning
  • PTO and holidays
  • Paid trip after 5 years! Recognition, events, celebrations, and more
  • Professional growth opportunities and career path