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Insurance Representative Jobs in Utah (NOW HIRING)

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Insurance Representative information

See Utah salary details

$23.2K

$59.8K

$76K

How much do insurance representative jobs pay per year?

As of Sep 15, 2026, the average yearly pay for insurance representative in Utah is $59,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $70,100.00 per year, depending on experience, location, and employer.

What does an insurance representative do?

As an insurance representative, your responsibilities depend in part on your employer. For example, as an insurance representative for an insurance company, your duties include processing claims from customers who have automotive, life, or real estate insurance with your firm. Alternatively, you may be a sales agent with the primary goal of tracking down leads and selling insurance products. As an insurance representative for a health care facility, your duties include verifying patient insurance coverage, collecting payments, and submitting claims documentation to health insurance providers.

What does an insurance representative do?

An Insurance Representative is a professional who helps clients understand, select, and manage insurance policies to protect themselves against financial loss. They assess client needs, explain coverage options, process applications, and assist with claims. Insurance Representatives may work with individuals or businesses, providing guidance on life, health, auto, home, or other types of insurance. Their goal is to ensure clients have appropriate coverage and to serve as a point of contact for any questions or issues regarding policies. They often work for insurance companies, agencies, or as independent agents.

What are the key skills and qualifications needed to thrive as an insurance representative, and why are they important?

To thrive as an Insurance Representative, you need a strong understanding of insurance products, sales techniques, and regulatory compliance, usually supported by a high school diploma or bachelor's degree and relevant state licensing. Familiarity with customer relationship management (CRM) software, quoting systems, and e-signature platforms is typically required. Excellent interpersonal skills, active listening, and problem-solving abilities help build trust and effectively address client needs. These competencies are vital for meeting sales targets, maintaining customer satisfaction, and ensuring compliance with industry regulations.

What are some common challenges insurance representatives face when balancing sales goals with providing excellent customer service?

Insurance Representatives often need to meet sales targets while ensuring clients receive honest, tailored advice. Balancing these priorities can be challenging—successful representatives build trust by thoroughly understanding client needs and recommending suitable products, even if it means taking a consultative, longer-term approach. Many teams provide ongoing training and mentorship to help representatives manage these competing demands and maintain high ethical standards. Collaboration with underwriters and claims adjusters is also common, ensuring clients receive comprehensive support throughout the policy lifecycle.

What is the difference between Insurance Representative vs Insurance Agent?

AspectInsurance RepresentativeInsurance Agent
CredentialsMay require licensing depending on state and roleRequires state licensing and certification
Work EnvironmentTypically works for a specific insurance companyCan represent multiple insurance companies or a single one
Employer & Industry UsageCommonly employed by insurance companiesOften works independently or for agencies representing multiple insurers
Search & Comparison IntentPeople compare roles to understand job duties and licensingPeople compare to find independent or multi-company options

Insurance Representatives usually work directly for insurance companies and may need licensing, focusing on selling and servicing policies for that company. Insurance Agents often represent multiple insurers, offering clients a broader range of options, and are typically licensed to sell policies from various companies. Both roles involve sales and customer service but differ in employer structure and licensing requirements.

Do you need a license to be an insurance representative?

Yes, insurance representatives are typically required to obtain a state license to sell insurance products. Licensing involves passing a pre-licensing exam and completing continuing education to maintain the license. Requirements vary by state and insurance type.
Infographic showing various Insurance Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $59,767 per year, or $28.7 per hour.

Licensed Insurance Representative -

Salt Lake City, UT • Remote

Teleperformance USA
Call Centers • 10K+ employees

$21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago


Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 190 frontline employees who took The Breakroom Quiz


Job description

Category : Customer Service/Support

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Put your Health insurance license to work from home!

As a Remote Licensed Health Insurance Representative with TP, you will help customers understand their health insurance options, answer questions, relieve concerns, and provide the kind of service that makes a complicated experience feel easier.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Benefits of working with TP include

  • $21.75/hour + Commission | Full-Time | Seasonal | Work from Home
  • Paid Training
  • Benefits to you and your family.
  • Growth Opportunities
  • Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
  • We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Responsibilities

As a Licensed Health Insurance Representative, youll use your insurance knowledge and customer service skills to help customers get the answers and support they need.

  • Handle inbound and outbound customer conversations with professionalism and empathy
  • Help customers understand health insurance coverage, plan options, pricing, and contract terms.
  • Listen carefully, identify customer needs, and work to resolve questions during the first interaction.
  • Support customer retention by addressing concerns and helping customers identify appropriate solutions
  • Protect confidential customer and healthcare information while following required policies and procedures.

What you will bring

  • Active Resident Health Insurance License in your state - REQUIRED.
  • High School Diploma or equivalent.
  • Must be 18 years of age or older.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies

  • Process Excellence:Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration:Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication:Outstanding communication, listening, and analytical skills.
  • Organizational Skills:Strong organizational and problem-solving skills.
  • Emotional Intelligence:Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness:Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking:Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Your Remote Work Setup

  • Because this is a work-from-home position, you'll need
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 30ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
    • Proof of internet speed required

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Application Deadline

Ongoing until positions are filled. Please click apply to start your application.

For other opportunities, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

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