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Insurance Representative Jobs in Michigan (NOW HIRING)

Randstad

Insurance Representative - Hybrid

Howell, MI · On-site

$21.50 - $21.51/hr

The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 160 ... Responsibilities: • Receive inbound calls from agents, policyholders and field representatives in ...

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All JobsInsurance Representative JobsInsurance Representative Jobs in Michigan

Insurance Representative information

See Michigan salary details

$22.2K

$57.2K

$72.8K

How much do insurance representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for insurance representative in Michigan is $57,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $67,100.00 per year, depending on experience, location, and employer.

What Does an Insurance Representative Do?

As an insurance representative, your responsibilities depend in part on your employer. For example, as an insurance representative for an insurance company, your duties include processing claims from customers who have automotive, life, or real estate insurance with your firm. Alternatively, you may be a sales agent with the primary goal of tracking down leads and selling insurance products. As an insurance representative for a health care facility, your duties include verifying patient insurance coverage, collecting payments, and submitting claims documentation to health insurance providers.

What is the difference between Insurance Representative vs Insurance Agent?

AspectInsurance RepresentativeInsurance Agent
CredentialsMay require licensing depending on state and roleRequires state licensing and certification
Work EnvironmentTypically works for a specific insurance companyCan represent multiple insurance companies or a single one
Employer & Industry UsageCommonly employed by insurance companiesOften works independently or for agencies representing multiple insurers
Search & Comparison IntentPeople compare roles to understand job duties and licensingPeople compare to find independent or multi-company options

Insurance Representatives usually work directly for insurance companies and may need licensing, focusing on selling and servicing policies for that company. Insurance Agents often represent multiple insurers, offering clients a broader range of options, and are typically licensed to sell policies from various companies. Both roles involve sales and customer service but differ in employer structure and licensing requirements.

What are some common challenges Insurance Representatives face when balancing sales goals with providing excellent customer service?

Insurance Representatives often need to meet sales targets while ensuring clients receive honest, tailored advice. Balancing these priorities can be challenging—successful representatives build trust by thoroughly understanding client needs and recommending suitable products, even if it means taking a consultative, longer-term approach. Many teams provide ongoing training and mentorship to help representatives manage these competing demands and maintain high ethical standards. Collaboration with underwriters and claims adjusters is also common, ensuring clients receive comprehensive support throughout the policy lifecycle.

What does an Insurance Representative do?

An Insurance Representative is a professional who helps clients understand, select, and manage insurance policies to protect themselves against financial loss. They assess client needs, explain coverage options, process applications, and assist with claims. Insurance Representatives may work with individuals or businesses, providing guidance on life, health, auto, home, or other types of insurance. Their goal is to ensure clients have appropriate coverage and to serve as a point of contact for any questions or issues regarding policies. They often work for insurance companies, agencies, or as independent agents.

What are the key skills and qualifications needed to thrive as an Insurance Representative, and why are they important?

To thrive as an Insurance Representative, you need a strong understanding of insurance products, sales techniques, and regulatory compliance, usually supported by a high school diploma or bachelor's degree and relevant state licensing. Familiarity with customer relationship management (CRM) software, quoting systems, and e-signature platforms is typically required. Excellent interpersonal skills, active listening, and problem-solving abilities help build trust and effectively address client needs. These competencies are vital for meeting sales targets, maintaining customer satisfaction, and ensuring compliance with industry regulations.
More about Insurance Representative jobs
What are popular job titles related to Insurance Representative jobs in MI? For Insurance Representative jobs in MI, the most frequently searched job titles are:
Insurance Representative jobs near you
Infographic showing various Insurance Representative job openings in Michigan as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, and 21% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,221 per year, or $27.5 per hour.

Insurance Representative

Transamerica Life Insurance Company

Troy, MI

$58K - $73K/yr

Other

Posted 14 days ago

Job description

The Insurance Representative is directly responsible for writing new quality business, conserving existing business, providing ongoing quality service to policy owners in accordance with the Insurance Representative’s Agreement and maintaining a program of continuous self-improvement. The primary aspect of the Insurance Representative position is to sell. All other functions, particularly policy owner services, provide the opportunities to increase sales activity.

The Representative reports directly to a Managing Representative, Associate Director or Managing Director and is expected to meet weekly and annual objectives agreed upon with his/her immediate supervisor for the number of submitted life & health applications, life and health placements, life & health annualized controllable increase, Personal Financial Planning (PFP) sales interviews, Quality Life Check-ups (QLCs), first year and renewal persistency, first year and renewal lapse limits and all other required annual objectives. The Representative, with his/her immediate supervisor’s approval, is responsible for the creation, development and implementation of action plans that are consistent with Company and personal objectives. In order to accomplish these goals, the Representative has to demonstrate the ability to work without close supervision and to work evening hours and weekends. The Representative is expected to perform at levels that will result in net premium growth on the agency to which he/she is assigned.

The Representative will establish annual individualized objectives on the Representative’s Marketing Plan. He/she will create, develop and implement the methods/activities/action plans necessary to achieve the annual objectives. The Representative will participate in an individual Action Planning Conference (APC) with his/her direct supervisor on a regular basis for the purpose of meeting the individual’s activity, sales, service and training goals established in the Representative’s Marketing Plan.

The Representative is expected to perform at levels that will result in net premium growth on the agency to which he/she is assigned.

Qualifications

Education – High school diploma required. An undergraduate college degree, in a business-related field (i.e., marketing, business administration, management, etc.) preferred.

Years and type of experience required/preferred – One to 3 years of experience in an insurance sales environment preferred, but not required.

Life and health insurance license is required.

Valid driver’s license and dependable/reliable transportation.

Establishes high goals and expectations. Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; willing to commit to long hours of work and make personal sacrifice in order to reach goals. Conducts oneself and communicates in a professional manner. 

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