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Insurance Program Manager Jobs in Columbia, SC (NOW HIRING)

The Case Manager is responsible for onboarding new patient referrals and managing the patient ... Proficient at partner programs (i.e.: MS Outlook, Word, Excel). * Ability to cope with ambiguous ...

When you join our team as a Regional Manager , you will have the opportunity to give back to ... fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the ...

Manages and administers all aspects of the corporate risk management and insurance program, for all exposures with assigned line. * Fosters customer relations and resolves issues/problems with agents ...

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Insurance Program Manager information

See Columbia, SC salary details

$35.6K

$99.4K

$145.2K

How much do insurance program manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for insurance program manager in Columbia, SC is $99,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $122,600.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Program Manager vs Insurance Underwriter?

AspectInsurance Program ManagerInsurance Underwriter
CredentialsTypically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are commonRequires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or AINS are often preferred
Work EnvironmentManages insurance programs, collaborates with teams, and oversees policy developmentEvaluates risks, reviews applications, and determines policy terms and pricing
Employer & Industry UsageUsed in insurance companies, brokers, and agencies for program oversightFound in insurance companies, underwriting firms, and brokers for risk assessment

The Insurance Program Manager focuses on managing and coordinating insurance programs, ensuring they meet business goals. In contrast, the Insurance Underwriter evaluates individual risks to determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.

What are some common challenges faced by Insurance Program Managers, and how can they be addressed?

Insurance Program Managers often encounter challenges such as balancing regulatory compliance with client needs, coordinating between multiple stakeholders, and adapting to changes in industry regulations. To address these, it is important to stay current with regulatory updates, foster strong communication channels among internal teams and external partners, and develop robust project management practices. Building relationships with underwriters, brokers, and clients can also help streamline processes and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Program Manager, and why are they important?

To thrive as an Insurance Program Manager, you need expertise in insurance products, risk assessment, and program management, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, regulatory compliance systems, and project management tools is often required, and certifications like CPCU or ARM are advantageous. Exceptional leadership, analytical thinking, and strong communication skills set top performers apart in this role. These skills and qualifications are crucial to effectively oversee insurance programs, ensure compliance, minimize risk, and deliver value to clients and stakeholders.

What does an Insurance Program Manager do?

An Insurance Program Manager is responsible for overseeing and coordinating insurance programs within an organization. They develop, implement, and monitor policies and procedures to ensure that insurance coverage meets the company's needs and complies with regulations. Their duties often include managing relationships with insurance carriers, analyzing risk, handling claims, and ensuring cost-effective coverage. They also provide guidance and education to staff about insurance plans and policies.
What job categories do people searching Insurance Program Manager jobs in Columbia, SC look for? The top searched job categories for Insurance Program Manager jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Insurance Program Manager jobs? Cities near Columbia, SC with the most Insurance Program Manager job openings:
Insurance Case Manager

Full-time

Posted 11 days ago


Palmetto Infusion rating

4.5

Company rating: 4.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

The Case Manager is responsible for onboarding new patient referrals and managing the patient’s case through sending to scheduling. This position will obtain the needed information from the MD office, patient’s health benefits and coverage for infusion services. Ensures accurate and complete review of medical necessity and verification of insurance benefits and authorizations. Provides and promotes customer service, process flow, operational integrity, quality care and process improvement along with high service standards.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM.

Minimum Qualifications:

Experience/Education:

  • High school diploma or equivalent.
  • 1 year of healthcare experience or customer service experience.
  • Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
  • Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
  • Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

    Essential Functions:

    • Provides timely acceptance and completion of new referral including insurance verification, authorization, and Predeterminations as needed.
    • Obtains all needed information from MD office for insurance authorizations and clinical purposes.
    • Obtains patient data from referring physician office for support of medical necessity by reviewing payor medical
      policies and/or FDA guidelines providing the initial clinical review; Documents in the EMR system the clinical rationale supporting the approval or denial of an infusion service based on the payer policy or FDA guidelines.
    • Communicates with peers, supervisors, and other PI team members in a non‐threatening manner maintaining a courteous demeanor at all times.
    • Take initiative to present ideas and suggestions for process improvements to the team lead, supervisors, and management. Maintain knowledge and proficiency in medical practices through continuing education, staff meetings, and workshops.
    • Supports the marketing efforts of PI by assisting the sales team and providing education materials to the referral
      sources as requested.

    About the Benefits:

    • Competitive Compensation
    • Comprehensive Medical Insurance
    • Dental and Vision Insurance
    • Company Life Insurance
    • Voluntary Life and Disability Insurance
    • Additional Voluntary Supplemental Plans
    • Flexible Spending Account (Medical and Dependent Care)
    • Health Savings Account
    • 401K Retirement Plan
    • Employee Assistance Program (EAP)
    • Employee Discounts
    • Ramsey SmartDollar Program
    • Referral Program
    • Tuition Assistance
    • Paid Time Off
    • 8 Paid Company Holidays

    Patient Advocacy Statement:

    At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

    Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

    OTHER

    All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

    We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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