Insurance Learning Development Jobs in West Virginia

Job Summary:

The General Manager oversees and manages the assigned Market’s operations and financial teams to ensure the projects, employees, and financials are all running smoothly and according to the company guidelines.   Additionally, this position is responsible for providing accurate and timely information to the Leadership team at Congruex.  This person has strong, long-term client relationships, matured natural intuition to understand how to navigate the trends within the industry, professionally handles employee related items, and understands the financials.

Job Responsibilities (Including, but not limited to):

• Responsible for the entire Market (operationally and financially).

• Effectively communicate valuable and accurate information to Congruex executive leadership.

• Make strong, strategic moves that produce positive results.

• Retains general knowledge of People Services acceptable behavior, processes, and procedures.

• Developed strong client relationships.

• Seasoned knowledge of the Telecommunication industry trends and how to successfully navigate them.

• Mentors the Division Managers and Project Managers to become stronger and more effective managers with higher production and profit margins.

• Understand financial data.

• Identify and provide solutions to issues relating to both the financial and operational teams.

• Create initiatives the drive better results.

• Continually shows company support by following and enforcing all company policies and procedures.

• Shows positive attitude, works well with his crew, upholds the highest safety measures, and promotes the Congruex culture.

Competencies:

LEADING OTHERS

• Inspires others with a compelling vision

• Empowers others to accomplish common goals

• Represents a positive, motivational example for others to emulate in becoming leaders

• Supports others through providing clarity, direction, organization and purpose

GOAL ACHIEVEMENT

• Establishes goals that are relevant, realistic and attainable.

• Identifies and implements required plans and milestones to achieve specific business goals.

• Initiates activity toward goals without unnecessary delay.

• Stays on target to complete goals regardless of obstacles or adverse circumstances.

TEAMWORK

• Discards personal agenda to cooperate with other team members in meeting objectives.

• Contributes positively and productively to team projects.

• Builds and sustains a trust relationship with each member of the team.

• Supports other team members and team decisions.

PROBLEM SOLVING

• Analyzes all data relative to a problem.

• Divides complex issues into simpler components in order to achieve clarity.

• Selects the best options available to solve specific problems.

• Applies all relevant resources to implement suitable solutions.

DEVELOPING OTHERS

• Strongly advocates for the growth and development of others.

• Devotes appropriate time to training, coaching and developing others.

• Understands the implications of varied learning styles and their importance to individual development.

• Regularly follows up and holds others accountable for their performance.

Required Skills & Qualifications:

• MBA or bachelor’s degree (B.A.) in engineering, telecom or business administration is preferred.

• 10+ years of job-related experience

• Equivalent combination of education/job experience

• Must be efficient with strong attention to detail.

• Must have strong skills in organization and planning, demonstrated ability to work independently or in a team-oriented environment and exercise sound judgement and problem solving.

• Exceptional written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language.

• Ability to effectively multi-task and prioritize in order to execute tasks in a high-pressure environment, both personally and delegated through staff.

• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.

• Ability to read, analyze, and interpret industry journals, financial reports, and legal documents.

• Ability to respond effectively to the most sensitive inquiries or complaints.

• Requires the ability to influence others, negotiate outcomes, and articulate action plans to the team as well as internal and external customer groups.

• Strong coaching and mentoring skills - must be effective at providing detailed and specific feedback to staff to equip them to meet identified business goals.

• Must be effective at giving and receiving feedback.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to proficiently use computer software programs and related computer applications, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other industry-specific technology tools used within the organization.

• Willingness to learn additional software applications.

Physical Demands and Working Environment:

• Ability to sit continuously for over 2/3 of normal work shift.

• Ability to stand, walk, and reach with hands and arms, climb or balance, stoop, kneel, or crouch on a regular basis.

• Ability to talk and to hear continuously.

• Ability to lift up to 10 pounds occasionally.

• Finger dexterity is required frequently for over 2/3 of the normal work shift.

• Ability to see at close range (20 inches or less), at a distance (clear vision at 20 feet or more), ability to identify and distinguish colors, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, three-dimensional vision, ability to judge distances and spatial relationships, and ability to adjust the eye to bring an object into sharp focus.

• Employees work in an office environment. Noise levels are moderate (such as computers and printers) and temperature conditions are usually controlled.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.