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Insurance Customer Service Representative Jobs in Virginia

Springer Insurance

Customer Service Representative

Midlothian, VA · On-site

$35K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Benefits/Perks * Competitive Pay * Professional Development * Job Stability in a growing industry We are seeking a professional and personable Customer Service Representative to join ...

Springer Insurance

Customer Service Representative

Midlothian, VA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Free food & snacks ... Customer Service Representative to join our team. In this role, you will be responsible for ...

United Air Temp

Customer Service Representative

Lorton, VA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comprehensive benefits package, including medical, dental, and vision insurance * Matching 401(k) ... as a Customer Service Representative, apply now and join the United Air Temp team! Salary ...

United Air Temp

Customer Service Representative

Lorton, VA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comprehensive benefits package, including medical, dental, and vision insurance * Matching 401(k) ... Customer Service Representative, apply now and join the United Air Temp team! Requirements:

United Air Temp

Customer Service Representative

Lorton, VA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comprehensive benefits package, including medical, dental, and vision insurance * Matching 401(k) ... as a Customer Service Representative, apply now and join the United Air Temp team! Salary ...

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Showing results 41-60

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Virginia

Insurance Customer Service Representative information

See Virginia salary details

$25.8K

$48K

$72.4K

How much do insurance customer service representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance customer service representative in Virginia is $47,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $54,500.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Virginia?

For Insurance Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Virginia look for?

The top searched job categories for Insurance Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Insurance Customer Service Representative jobs?

Cities in Virginia with the most Insurance Customer Service Representative job openings:

What are popular job titles related to Insurance Customer Service Representative jobs in VA?

For Insurance Customer Service Representative jobs in VA, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

CSR - Customer Service Representative

Domino's Pizza

Henrico, VA

$10/hr

Full-time

Re-posted 20 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,930 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

Your job responsibilities would include (but are not limited to):

Greeting customers and taking orders with a smile!

Operating the cash register and collecting payment from customers.

Making consistent products within Domino’s Pizza guidelines.

Maintaining a clean and organized work environment from our customer’s viewpoint.

Make product for customers to Domino's Standards

What are we looking for?

A fun and friendly person, who is comfortable talking to strangers.

A team player who is punctual and has a positive attitude!

You are at least 16 years of age.

Pass a Criminal Background check.


REQUIREMENTS

    ABOUT THE COMPANY

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

    What Domino's employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Domino's logo

    About Domino's

    Sourced by ZipRecruiter

    Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

    Industry

    Food and beverage stores, real estate and food services and drinking places

    Company size

    10,000+ Employees

    Headquarters location

    Ann Arbor, MI, US

    View All Domino's Jobs