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Insurance Customer Service Representative Jobs in Vermont

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

U-Haul

Customer Service Representative

Winooski, VT · On-site

$14.42 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Domino's

Customer Service Representative

Saint Albans, VT · On-site

$14.75 - $20/hr

Customer Service Representative (CSR)Location: 266 North Main Street St. AlbansCustomer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's Franchise

Customer Service Rep

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Newport, VT · On-site

$16.25 - $22.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Rep

Newport, VT · On-site

$16.25 - $22.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Mountain View Animal Hospital

$18 - $20/hr

  • PTO

Customer Service Representative - Veterinary Clinic Mountain View Animal Hospital - Essex Junction, VT Are you a people person with a love for pets? Mountain View Animal Hospital is looking for a ...

U-Haul

Customer Service Representative

Williston, VT · On-site

$14.42 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Burlington, VT

$14.42 - $16.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Rutland, VT

$14.42 - $15.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Rutland, VT · On-site

$14.42 - $15.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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Showing results 1-20

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Vermont

Insurance Customer Service Representative information

See Vermont salary details

$27.6K

$51.5K

$77.6K

How much do insurance customer service representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance customer service representative in Vermont is $51,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $58,500.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What job categories do people searching Insurance Customer Service Representative jobs in Vermont look for?

The top searched job categories for Insurance Customer Service Representative jobs in Vermont are:

What are popular job titles related to Insurance Customer Service Representative jobs in VT?

For Insurance Customer Service Representative jobs in VT, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,471 per year, or $24.7 per hour.

Insurance Customer Service Representative

Allstate - The Coburn Agency

Williston, VT • On-site

$35K - $50K/yr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Welcome to Allstate - The Coburn Agency, where every call and every conversation matters! Located in the beautiful town of Williston, Vermont, we pride ourselves on delivering unparalleled customer service and support. We are on the lookout for an enthusiastic Insurance Customer Service Representative to join our dynamic team. This role is pivotal in ensuring our clients receive the best support and solutions tailored to their unique insurance needs. You'll be working onsite, engaging face-to-face with our valued clients to provide an approachable and compassionate service experience. If you have a passion for helping others and thrive in a positive, inviting environment, we would love to hear from you. Become part of a team that values collaboration, personal growth, and community impact. Join us at The Coburn Agency, where your efforts contribute directly to the happiness and satisfaction of our customer base.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Licensing assistance available

Weekly team meetings

Appreciation lunches

Home work life balance flexibility

In house bonus opportunities

Annual bonus opportunity

Retirement Plan


Responsibilities

Customer Assistance: Provide exceptional support to policyholders by addressing inquiries and resolving issues promptly.

Policy Management: Assist clients with policy renewals, updates, and coverage adjustments to meet their needs.

Claims Support: Guide clients through the claims process, offering clear explanations and support at each step.

Record Keeping: Maintain accurate records of client interactions and transactions in compliance with agency standards.

Problem Solving: Address client concerns with empathy and seek solutions that ensure client satisfaction.

Collaboration: Work closely with team members to ensure seamless service and positive client experiences.


Requirements

Education: High school diploma or equivalent is required.

Experience: Previous customer service experience, especially within the insurance sector, is highly desired.

Licensing: Must be willing to obtain or currently hold applicable state insurance licenses.

Communication: Excellent interpersonal and communication skills, both written and verbal.

Problem-Solving: Strong problem-solving abilities and attention to detail.

Adaptability: Ability to work effectively in a dynamic and fast-paced environment.

Technical Skills: Proficient with computer applications, including Microsoft Office Suite and customer relationship management (CRM) software.

Customer Focused: A genuine desire to provide exceptional customer service and support.