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Insurance Customer Service Representative Jobs in Montana

Customer Service Representative

Billings, MT ยท On-site

$13.25 - $18/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Laurel, MT ยท On-site

$15 - $20.25/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Billings, MT ยท On-site

$15.75 - $21.50/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Hardin, MT ยท On-site

$13.25 - $18/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Bozeman, MT ยท On-site

$16.75 - $22.75/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Miles City, MT ยท On-site

$15.25 - $20.75/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Glasgow, MT ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Billings, MT ยท On-site

$15.75 - $21.50/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Billings, MT ยท On-site

$15.75 - $21.50/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Customer Service Representative

Kalispell, MT ยท On-site

$15.75 - $21.50/hr

At Logan Health, we are seeking a dedicated and customer-focused Customer Service Representative to ... Help patients understand billing statements, EOBs, and insurance claims. * Post payments and ...

Customer Service Representative

Kalispell, MT ยท On-site

$15.75 - $21.50/hr

At Logan Health, we are seeking a dedicated and customer-focused Customer Service Representative to ... Help patients understand billing statements, EOBs, and insurance claims. * Post payments and ...

Customer Service Representative

Kalispell, MT ยท On-site

$15.75 - $21.50/hr

At Logan Health, we are seeking a dedicated and customer-focused Customer Service Representative to ... Help patients understand billing statements, EOBs, and insurance claims. * Post payments and ...

Customer Service Representative

Kalispell, MT ยท On-site

$15.75 - $21.50/hr

At Logan Health, we are seeking a dedicated and customer-focused Customer Service Representative to ... Help patients understand billing statements, EOBs, and insurance claims. * Post payments and ...

Customer Service Representative

Kalispell, MT ยท On-site

$15.75 - $21.50/hr

At Logan Health, we are seeking a dedicated and customer-focused Customer Service Representative to ... Help patients understand billing statements, EOBs, and insurance claims. * Post payments and ...

Works independently of support from a senior customer service representative, frequently utilizing ... In connection with this, all employees must comply with both the Health Insurance Portability ...

Showing results 41-60

Insurance Customer Service Representative information

See Montana salary details

$23.9K

$44.4K

$67K

How much do insurance customer service representative jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance customer service representative in Montana is $44,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $50,500.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Montana?

For Insurance Customer Service Representative jobs in Montana, the most frequently searched job titles are:

Infographic showing various Insurance Customer Service Representative job openings in Montana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,432 per year, or $21.4 per hour.

Customer Service Representative

Beaverhead Motors

Dillon, MT โ€ข On-site

$13 - $15/hr

Full-time

Re-posted 19 days ago


Job description

Beaverhead Motors is seeking a dedicated Customer Service Representative to join our team in Dillon, MT. In this role, you will be the first point of contact for our customers, providing exceptional service while also assisting with picture taking and inventory management to help ensure smooth operations.
Responsibilities
  • Greet and assist customers in a friendly and professional manner
  • Handle customer inquiries and resolve issues promptly
  • Take high-quality pictures of vehicles and inventory items for marketing and record-keeping purposes
  • Manage inventory records and update systems accurately
  • Assist in organizing and maintaining showroom and lot appearance
  • Support sales and service departments as needed
Requirements
  • Excellent communication and interpersonal skills
  • Basic photography skills with attention to detail
  • Experience in inventory management or willingness to learn
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with computers and common software applications
  • Reliable and punctual with a strong work ethic
Benefits
  • Competitive hourly wage of $13.00 - $15.00, paid semi-monthly
  • Opportunities for professional growth and development
  • Supportive team environment
About the Company
Beaverhead Motors is a trusted automotive dealership located in Dillon, MT. We pride ourselves on delivering excellent customer service and quality vehicles to our community. Join our team and be part of a company that values dedication and teamwork.