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Insurance Customer Service Representative Jobs in Montana

U-Haul

Customer Service Representative

Bozeman, MT · On-site

$16.25 - $22.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Billings, MT · On-site

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Kalispell, MT · On-site

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Million Air

Customer Service Representative

Bozeman, MT · On-site

$16.25 - $22.25/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires ...

Million Air

Customer Service Representative

Bozeman, MT · On-site

$16.25 - $22.25/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires ...

Stockman Bank

CUSTOMER SERVICE REPRESENTATIVE

Billings, MT · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and ...

Domino's

Customer Service Rep

Polson, MT · On-site

$13.25 - $18/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Domino's Pizza

Customer Service Rep

Polson, MT · On-site

$13.25 - $18/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Pizza Hut

Customer Service Representative

Belgrade, MT · On-site

$17 - $23.25/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Pizza Hut

Customer Service Representative

Butte, MT · On-site

$15.50 - $21/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Pizza Hut

Customer Service Representative

Glendive, MT · On-site

$16 - $21.50/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Pizza Hut

Customer Service Representative

Sidney, MT · On-site

$17.50 - $23.75/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

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Showing results 21-40

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Montana

Insurance Customer Service Representative information

See Montana salary details

$23.9K

$44.4K

$67K

How much do insurance customer service representative jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance customer service representative in Montana is $44,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $50,500.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Montana?

For Insurance Customer Service Representative jobs in Montana, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Montana look for?

The top searched job categories for Insurance Customer Service Representative jobs in Montana are:

What are popular job titles related to Insurance Customer Service Representative jobs in MT?

For Insurance Customer Service Representative jobs in MT, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Montana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,432 per year, or $21.4 per hour.

Customer Service Representative

Packard Culligan Water

Bozeman, MT

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Customer Service Representative - Join Our Dynamic Team!

Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Bozeman, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.

About Culligan: Culligan of Bozeman, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

What Culligan Offers:

  • Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
  • Career growth opportunities through training and development.
  • Competitive base pay, commission, Merit increases, and bi-annual employee incentives.
  • 401k with employer match.
  • Achieve work-life balance with a consistent Monday-Friday 8AM-4:30PM schedule.
  • 7 paid Holidays and a competitive PTO package. 

Key Responsibilities:

  • Effectively communicate our products and services to customers.
  • Address general water quality concerns and inquiries.
  • Handle payments, invoices, and assist with collections.
  • Efficiently schedule deliveries and service appointments.

Desired Qualities:

  • Strong communication skills, both verbal and written.
  • Quick problem-solving abilities for addressing unique customer needs.
  • Meticulous attention to detail to ensure accuracy.
  • Willingness to become a water treatment expert through training.
  • Proficiency in Microsoft Office, data entry, and documentation.
  • Collaborative team player with a friendly demeanor.

Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!

 
Fine Print: to be a CSR at our dealership you will be subject to a pre-employment background check, and drug screening  offer of employment. In addition, a high school diploma or equivalent is required. 
 

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