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Insurance Claims Manager Jobs in Florida (NOW HIRING)

Assuranceamerica

Casualty Claims Examiner

Tampa, FL · Remote

The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition ...

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Insurance Claims Manager information

See Florida salary details

$26.2K

$65.7K

$103.9K

How much do insurance claims manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for insurance claims manager in Florida is $65,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What are the most commonly searched types of Insurance Claims jobs in Florida?

The most popular types of Insurance Claims jobs in Florida are:

What are popular job titles related to Insurance Claims Manager jobs in Florida?

For Insurance Claims Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Florida look for?

The top searched job categories for Insurance Claims Manager jobs in Florida are:

What cities in Florida are hiring for Insurance Claims Manager jobs?

Cities in Florida with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,658 per year, or $31.6 per hour.

Liability & Property Insurance Claims Examiners

West Point Insurance Services

Pinellas Park, FL • On-site

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

We are growing and in search of experienced Liability and Property Claims Examiners to join our team!
This is a hybrid position and requires the individual to be on-site at least 3 days a week; office is located in Pinellas Park, Florida.
Our Liability and Property Claims Examiners employ a high level of customer service to our policyholders by empathetically handling each claim and working as efficiently with focus customer service. Our Liability and Property Claims Examiners also have direct responsibility for handling homeowners and general liability property damage, bodily injury, personal injury and medical payment claims from initial claims set up through final resolution of the claim, including litigation.
Who are we?
Following the destructive hurricane seasons of 2004 and 2005, a group of seasoned insurance professionals saw the lack of private companies devoting themselves to the Florida marketplace and wanted to provide a solution for Florida homeowners. Among this investment group is the Jerger family, who have been leaders in the Florida insurance industry since 1946Since 2006, American Traditions Insurance Company has become the largest writer of manufactured home insurance in Florida.
Why work with us?
We are a family-based organization where your voice can be heard, and you will not get "lost in the crowd". It is our mission to provide a reliable and timely claims experience for our customers, with a culture that supports personal growth and development opportunities for all employees. We value our employees and are committed to providing competitive compensation and benefit packages to our employees including:
  • This is a full-time salary/exempt position with a starting salary range of $60,000-85,000 based on experience.
  • Medical, Dental, and Vision starting day 1 of employment
  • Multiple plans to choose from in order to fit your needs and the company pays 90% of the employee only premium
  • 401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested
  • Generous PTO and paid holiday schedule
  • 1 day of paid volunteer time off per year
  • Onsite workout facility
  • Casual dress code (work appropriate)
  • 37.5 hour work weeks with great work/life balance as our goal!

What will you be doing?
  • Interpret and apply policy coverage to loss for low to intermediate severity level claims.
  • Communicate policy coverage and benefits to our customers.
  • Investigate and document cause of loss and area of origin.
  • Take recorded statements of all parties involved, including witnesses.
  • Create, review, and/or approve estimates for the cost of repair or replacement of damaged or destroyed property - Desk Adjust with Xactimate.
  • Report findings of investigation, coverage interpretation and damage estimates to company through proprietary system and maintain active and current diaries.
  • Negotiate successfully with insureds, contractors, and vendors; may interact with public adjusters and attorneys under close supervision.
  • Comply with all legal, statutory and regulatory requirements.
  • Identify and document subrogation opportunities; Identify and address salvage of damage or destroyed items.
  • Identify and investigate questionable and possible fraudulent activity.
  • Comply with all service standards and guidelines of our organization.
  • Perform other duties as assigned.

Requirements
The Ideal Candidate will possess:
  • Valid Florida Adjusters License
  • At least two years of professional experience in Homeowners P&C claims handling (five years preferred)
  • Associate's degree or other industry-recognized designation(s) (e.g. CPCU, AIC, SCLA,) - Bachelor's degree (preferred) Or an equivalent combination of education, training, and experience
  • Demonstrate ability to work independently and exercise sound judgment
  • Excellent time management, organization, multi-tasking, and prioritization skills
  • Excellent oral and written communication skills
  • Intermediate level understanding of residential construction (preferred)
  • Maintain currently active adjuster license and complies with continuing education ("CE") requirements
  • Strong mathematical and analytical skills
  • Attention to detail
  • Proficiency with all Microsoft Office© products
  • Experience using Xactimate© and Xactanalysis© (preferred)

Additional Info:
Our office is located at 7785 66th St. N, Pinellas Park, FL 33781 in the Richard and Evelyn Jerger Building. This is a hybrid position and requires the individual to be on-site at least 3 days a week. Typical Office hours are 8:30-5:00 pm Monday-Friday; however, slight variations in schedule can be accommodated.
Physical requirements:
This position is in an office environment and would require:
  • Ability to sit for extended periods while working at a desk or computer.
  • Ability to stand, walk, and move throughout the office as needed for meetings and collaboration.
  • Constantly operates a computer, keyboard, mouse, and other office technology.
  • Ability to communicate verbally and in writing with colleagues, clients, and leadership.
  • Ability to occasionally lift or move light office materials (e.g., files, binders, laptops) up to 15 pounds.

West Point is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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