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Liability Claims Manager Jobs in Florida (NOW HIRING)

Davies

P&C Liability Supervisor

Jacksonville, FL · On-site +1

$82K - $92K/yr

Ensure claims are managed in accordance with client requirements, company standards, and applicable laws and regulations. * Provide guidance on: * Liability evaluations * Coverage analysis

Berkley

Claims Manager

Irmo, SC · On-site

We specialize in liability, physical damage, cargo, and other insurance solutions for the ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...

Arbol

Senior Claims Examiner

Sarasota, FL

Litigation Management: Investigate, evaluate, and resolve complex litigated property and liability claims from lawsuit assignment through final resolution, ensuring timely, efficient claim handling.

Fortegra

Claims Manager, TPA Oversight

Jacksonville, FL · On-site

$120 - $160/hr

Provide oversight of Specialty Claims Third Party Administrators (TPAs) managing casualty, property, inland marine, excess/umbrella, and professional liability claims. Responsibilities include the ...

Cna

General Liability Claims Consultant

Lake Mary, FL · Hybrid

$72K - $141K/yr

Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an ...

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Liability Claims Manager information

What does a liability claims manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are the key skills and qualifications needed to thrive as a liability claims manager?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by liability claims managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.

What are the most commonly searched types of Liability Claims jobs in Florida?

The most popular types of Liability Claims jobs in Florida are:

What are popular job titles related to Liability Claims Manager jobs in Florida?

For Liability Claims Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Liability Claims Manager jobs in Florida look for?

The top searched job categories for Liability Claims Manager jobs in Florida are:

What cities in Florida are hiring for Liability Claims Manager jobs?

Cities in Florida with the most Liability Claims Manager job openings:

Liability Claims Manager jobs near you
Infographic showing various Liability Claims Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Manager, General Liability Claims - Lakeland

Publix Super Markets, Inc.

Lakeland, FL • On-site

$10K - $15K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,672 frontline employees who took The Breakroom Quiz

27th of 122 rated grocery stores

Job description

Description
Ready to lead a high-impact claims function at one of the country's most respected employee-owned companies? At Publix, your general liability expertise will connect claims strategy, customer care, risk management, and financial stewardship. Serving eight Southeastern states through more than 1,400+ stores and extensive support distribution and manufacturing operations, Publix offers an opportunity to protect the business, support associates and customers, and strengthen its values-driven culture.
The General Liability Claims team protects Publix by handling customer and fleet claims fairly, consistently, and professionally. Partnering with internal teams, claims professionals, and outside counsel, the group supports litigated and non-litigated matters with a focus on service, compliance, sound practices, and continuous improvement.
As Senior Manager, General Liability Claims, you will lead a large claims operation with enterprise-wide visibility. This role suits a strategic leader who can balance people, operations, analytics, litigation, compliance, and cost management while improving liability risk, claims performance, customer experience, and best practices across multiple states.
What You'll Do
  • Lead the strategy, operations, and performance of Publix's general liability claims function, including customer and fleet claims.
  • Guide and develop managers, supervisors, and claims professionals while building a culture of accountability, quality, engagement, and continuous improvement.
  • Oversee claims investigations, evaluations, negotiations, settlements, and litigation management to promote consistency, compliance, and sound outcomes.
  • Monitor claims performance, financial results, and operational trends to identify opportunities that improve efficiency, effectiveness, and cost management.
  • Use analytics, industry research, quality metrics, and key performance indicators to strengthen claims practices and guide business decisions.
  • Ensure claims operations meet applicable regulatory, reporting, licensing, and industry standards across multiple jurisdictions.
  • Partner with internal stakeholders and outside counsel to support effective claims resolution and proactive risk mitigation.
Perks of Working at Publix
  • Employee ownership through our ESOP.
  • Free lunch at our corporate facilities.
  • Opportunity to influence enterprise-wide risk management and claims strategies.
  • Career growth and leadership development with a company known for investing in its people.

Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.
Year End Bonus
As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Required Qualifications
  • Bachelor's degree or equivalent professional experience.
  • 10 or more years of general liability claims handling experience.
  • 5 or more years of leadership or supervisory experience in a claims environment.
  • Ability to obtain a Florida All Lines Adjuster License upon hire and reciprocal licenses in states where Publix operates.
  • Valid driver's license.
  • Advanced knowledge of general liability claims management, including investigation, negotiation, litigation oversight, and settlement practices.
  • Strong understanding of claims compliance, training, auditing, licensing, performance management, and regulatory reporting requirements.
  • Extensive knowledge of civil litigation, legal proceedings, legal terminology, jurisdiction-specific statutes, and case law.
  • Ability to analyze complex claims data, identify trends, and implement operational improvements.

Preferred Qualifications
  • Bachelor's degree in Business, Risk Management, or a related field.
  • Master's degree in any discipline.
  • 12 or more years of general liability claims handling experience.
  • 7 or more years of leadership or supervisory experience.
  • Professional designations such as CCLA, SCLA, CPCU, or ARM.
  • Active Florida All Lines Adjuster License.
  • Experience leading large, multi-level claims organizations and driving strategic operational initiatives.

Benefits Information
  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

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