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Claims Representative Auto Jobs in Florida (NOW HIRING)

Chubb

ESIS Claims Representative, AGL

Sunrise, FL · On-site

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

Chubb

ESIS Claims Representative, AGL

Sunrise, FL · On-site

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

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All JobsClaims Representative Auto JobsClaims Representative Auto Jobs in Florida

Claims Representative Auto information

See Florida salary details

$5

$18

$29

How much do claims representative auto jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for claims representative auto in Florida is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.54 per hour, depending on experience, location, and employer.

What does a claims representative auto do?

A Claims Representative Auto is responsible for handling and processing auto insurance claims. They investigate the circumstances of automobile accidents, assess damage to vehicles, determine liability, and work with policyholders, repair shops, and other parties to settle claims efficiently. Their role includes gathering necessary documentation, negotiating settlements, and ensuring that claims are resolved according to company policies and legal requirements. Excellent communication and customer service skills are essential in this position.

What are some common challenges a claims representative auto might face in their day-to-day work?

As a Claims Representative Auto, you may frequently encounter challenges such as managing multiple complex claims simultaneously, communicating effectively with policyholders who may be upset or stressed, and navigating varying state insurance regulations. The role often requires balancing empathy with efficiency, as you must gather accurate information, assess damages, and resolve claims promptly. Developing strong organizational and interpersonal skills will help you overcome these hurdles and ensure positive outcomes for both customers and your organization.

What are the key skills and qualifications needed to thrive as a claims representative auto, and why are they important?

To thrive as a Claims Representative Auto, you need a solid understanding of insurance policies, claim investigation processes, and relevant state regulations, typically supported by a high school diploma or associate degree. Familiarity with claims management software, estimating tools like CCC One, and sometimes an adjuster’s license are commonly required. Strong attention to detail, negotiation abilities, and excellent customer service skills help you stand out in handling client interactions and resolving disputes. These competencies are vital for ensuring accurate claim resolutions, mitigating fraud, and delivering positive customer experiences in a fast-paced environment.

What is the difference between Claims Representative Auto vs Claims Adjuster Auto?

AspectClaims Representative AutoClaims Adjuster Auto
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; insurance adjuster license often preferred or required
Work EnvironmentOffice setting, customer interactions, claims processingField work, inspecting vehicles, assessing damages
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonYesYes

Claims Representative Auto typically handles customer service, policy explanations, and initial claim intake, often working in an office environment. Claims Adjuster Auto focuses on inspecting damages, assessing vehicle repairs, and determining claim payouts, often working in the field. Both roles require insurance knowledge, but Claims Adjusters usually need specific licensing and field experience. Understanding these differences helps job seekers find the right position in the auto insurance industry.

What are popular job titles related to Claims Representative Auto jobs in Florida?

For Claims Representative Auto jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Claims Representative Auto jobs in Florida look for?

The top searched job categories for Claims Representative Auto jobs in Florida are:

Claims Representative Auto jobs near you
Infographic showing various Claims Representative Auto job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.

Auto Claims Representative

Auto Owners Insurance Company

Fort Myers, FL • On-site

Full-time

Retirement, PTO

Re-posted 24 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-DNI #IN-DNI

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