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Insurance Claims Manager Jobs in New Port Richey, FL

... management, and insurance coverage analysis. * Strong leadership experience with the ability to ... claims operations preferred. Featured benefits Strong compensation package plus comprehensive ...

The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition ...

Claims Assistant

Tampa, FL · On-site

$17 - $21.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE : To provide support to the claims staff and to perform ... Sets up and enters new claims into claims management system. * Inputs and reviews notes/diaries in ...

Insurance Agency Owner

Tampa, FL · Remote

$100K - $200K/yr

... claims * Manage electronic and paper records and ensure all contracting paperwork is kept current Agency Owner Qualifications * High school diploma or equivalent required; Bachelor's degree preferred

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Insurance Claims Manager information

See New Port Richey, FL salary details

$31.2K

$78.3K

$123.8K

How much do insurance claims manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for insurance claims manager in New Port Richey, FL is $78,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $93,500.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in New Port Richey, FL?

The most popular types of Insurance Claims jobs in New Port Richey, FL are:

What are popular job titles related to Insurance Claims Manager jobs in New Port Richey, FL?

For Insurance Claims Manager jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in New Port Richey, FL look for?

The top searched job categories for Insurance Claims Manager jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Insurance Claims Manager jobs?

Cities near New Port Richey, FL with the most Insurance Claims Manager job openings:

Infographic showing various Insurance Claims Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $78,257 per year, or $37.6 per hour.

Workers' Compensation Claims Manager

Tampa, FL • On-site

Full-time

Re-posted 23 days ago


Job description

Coke Florida is searching for a Workers’ Compensation Claims Manager to work out of our Tampa HQ office.

What you'll do:

Coca-Cola Beverages Florida is seeking an experienced Workers’ Compensation Claims Manager to serve as a key leader within the Enterprise Risk Management team. This role is intended for a seasoned workers’ compensation professional who can independently manage complex and high-exposure claims, exercise sound judgment within delegated authority, and proactively drive outcomes aligned with Coke Florida’s operational, financial, and employee-focused objectives. 

Under the general direction of the Director of Enterprise Risk Management and the Senior Manager of Enterprise Risk Management, the Claims Manager is accountable for end-to-end oversight of Coke Florida’s Workers’ Compensation claims program. The role operates with a high degree of autonomy and is expected to make timely, well-reasoned decisions while coordinating with internal partners, third-party administrators, medical providers, defense counsel, and leadership. 

Roles and Responsibilities:

  • Owns the management of Workers’ Compensation claims from intake through resolution, including investigation, compensability determination, medical and indemnity management, reserving, negotiation, and settlement 
  • Exercises independent judgment and decision-making authority on claims within the established Chart of Authority; escalates appropriately when warranted 
  • Serves as the primary internal subject matter expert for Workers’ Compensation claims and related regulatory requirements 
  • Directs and oversees Third Party Administrators, nurse case managers, medical providers, and defense counsel to ensure effective, compliant, and cost-efficient claim handling while allowing the appropriated claim adjudication processes
  • Conducts regular audits of Workers’ Compensation claim files, including compensability decisions, medical management, reserving accuracy, litigation strategy, and statutory compliance 
  • Actively manages claim diaries and documentation within the RMIS system, ensuring data accuracy, reporting integrity, and regulatory compliance 
  • Leads oversight and administration of the Return-to-Work (RTW) program in partnership with HR, Safety, and Operations 
  • Partners with internal managers and supervisors on injury reporting, accident investigation, root cause analysis, and corrective action planning 
  • Provides technical direction and authority on complex, litigated, or high-exposure Workers’ Compensation claims 
  • Prepares, analyzes, and presents Workers’ Compensation reports, loss trends, and performance metrics for leadership and business units 
  • Identifies trends, emerging risks, and opportunities to reduce claim frequency, severity, duration, and overall cost of Workers’ Compensation 
  • Develops, tracks, and reports key performance indicators to evaluate claim outcomes, TPA performance, RTW effectiveness, and overall program results 
  • Works closely with internal stakeholders including Operations, Human Resources, Legal, Safety, and the broader Enterprise Risk Management team to ensure aligned decision-making, consistent claim strategy, and proactive injury prevention and risk mitigation efforts 

Skills and Education Required:

  • Bachelor’s degree and/or equivalent combination of education and significant relevant experience 
  • Minimum of 5 years of progressive Workers’ Compensation claims management experience, preferably in a large, self-insured or complex operational environment 
  • Comprehensive knowledge of Workers’ Compensation statutes, claims administration, medical management, and litigation processes 
  • Demonstrated ability to independently manage complex, litigated, and high-exposure Workers’ Compensation claims 
  • Travel based on business needs

Additional skills that will strengthen your candidacy:

  • Proven ability to operate independently while collaborating effectively within a small, high-performing team 
  • Strong understanding of Workers’ Compensation legal and regulatory requirements
  • Experience managing a workers' compensation program for a private employer  
  • Excellent analytical, negotiation, and problem-solving skills 
  • Strong communication skills with the ability to influence internal and external stakeholders 
  • High attention to detail with consistent follow-through 
  • Ability to organize, document, and control both digital and physical claim records 
  • Customer-focused mindset balanced with cost control and risk discipline