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Insurance Claims Manager Jobs in Florida (NOW HIRING)

Berkley

Claims Manager

Jacksonville, FL · On-site

Berkley Corporation , an insurance holding company that is among the largest commercial lines ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...

Berkley

Claims Manager

Jacksonville, FL

Berkley Corporation , an insurance holding company that is among the largest commercial lines ... The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise ...

Berkley

Claims Manager

Jacksonville, FL · On-site

Berkley Corporation , an insurance holding company that is among the largest commercial lines ... Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Florida

Insurance Claims Manager information

See Florida salary details

$26.2K

$65.7K

$103.9K

How much do insurance claims manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for insurance claims manager in Florida is $65,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Florida? The most popular types of Insurance Claims jobs in Florida are:
What are popular job titles related to Insurance Claims Manager jobs in Florida? For Insurance Claims Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Florida look for? The top searched job categories for Insurance Claims Manager jobs in Florida are:
What cities in Florida are hiring for Insurance Claims Manager jobs? Cities in Florida with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,658 per year, or $31.6 per hour.
Claims Manager

Claims Manager

Express Employment Professionals

Clearwater, FL • On-site

$110K/yr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Claims Manager

Clearwater, FL | On‐Site | Full-Time | Exempt

Seeking an experienced Claims Manager to lead and optimize health insurance claims operations. This role is ideal for a strategic, detail‐oriented leader who excels in accuracy, compliance, process improvement, and team development.

Position Summary

The Claims Manager oversees daily claims operations, ensuring timely turnaround, strict accuracy standards, regulatory compliance, and high-quality service delivery. This position also plays a key role in process development, automation initiatives, and cross‐department collaboration.

Key Responsibilities

Operational Leadership

  • Lead and support Claims Supervisors/Team Leads and departmental staff.
  • Drive departmental strategy, staffing projections, workflow design, and budgeting.
  • Maintain a culture centered on accuracy, quality, service excellence, and transparency.

Claims Oversight

  • Oversee daily reporting for all claims in process, including clearinghouse activity, auto‐adjudication, audits, and approvals.
  • Develop and refine automation strategies to improve efficiency and reduce manual handling.
  • Implement strong operational controls related to medical necessity review, reasonable charge enforcement, pre‐existing conditions, and third‐party liability recovery.

Quality, Procedures & Training

  • Establish and enforce Policies & Procedures to maintain consistency and compliance.
  • Partner with Quality teams to set audit standards, accuracy goals, and release authority levels.
  • Use audit findings to build coaching, corrective actions, and ongoing training programs.
  • Oversee documentation, training materials, and new employee onboarding.

Cross‐Department & Client Support

  • Serve as an escalation point for internal teams and external partners.
  • Participate in product development, new client evaluations, and client presentations when needed.
  • Support responses to appeals, grievances, and escalated service issues.
  • Manage relationships with network vendors, repricers, clearinghouses, and fulfillment vendors.

Performance Expectations

  • Meet or exceed departmental SLAs for turnaround time, accuracy, and quality.
  • Maintain client satisfaction scores of at least 4/5.
  • Operate within budget targets for staffing and operational costs.
  • Demonstrate improvements in productivity, workflow efficiency, and claim accuracy.

Qualifications

Required

  • 5–7+ years of Claims Operations Management experience in health benefits/insurance.
  • Third‐Party Administrator (TPA) experience required.
  • Strong understanding of automated claims adjudication systems.
  • Experience with network repricing, PPO relationships, and cost‐containment strategies.
  • Strong communication skills and leadership ability.
  • Highly organized, analytical, and process‐focused.

Preferred

  • Bachelor’s degree.
  • Familiarity with EHR systems, CRM platforms, benefit administration software, and databases.
  • PMP, CEBS, or similar certifications.

Company Description

Staffing experts dedicated to finding you the job you have been looking for. Express offers evaluation, direct hire and professional staffing, as well as temporary and flexible staffing. We look forward to helping you find your job!
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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