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Insurance Claims Director Jobs in Florida (NOW HIRING)

Energy Insurance Mutual

Claims Director

Tampa, FL · On-site

Energy Insurance Mutual (EIM) is a member-owned mutual insurance company serving the utility and ... EIM is seeking a Claims Director to lead the day-to-day operations of our Claims Department and ...

MegaCorp Logistics

Claims Director

Jacksonville, FL · On-site

$125K - $150K/yr

The Claims Director leads the Claims Department and oversees the investigation, evaluation ... Review and analyze contracts, bills of lading, invoices, insurance policies, carrier agreements ...

MegaCorp Logistics

Claims Director

Jacksonville, FL · On-site

The Claims Director leads the Claims Department and oversees the investigation, evaluation ... Review and analyze contracts, bills of lading, invoices, insurance policies, carrier agreements ...

Slide Insurance

Director of Claims

Tampa, FL

As Director of Claims , you'll provide strategic leadership and operational oversight for our ... Deep expertise in Florida insurance law and goodfaith claims handling * Proven success overseeing ...

Slide Insurance

Director of Claims

Tampa, FL · On-site

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you ... As Director of Claims , you'll provide strategic leadership and operational oversight for our ...

Iatinsurancegroup

Claims Major Case Director

Sarasota, FL · On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... This role is a true complex claims handling role that is tasked with managing those claims that are ...

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All JobsInsurance Claims JobsInsurance Claims Director JobsInsurance Claims Director Jobs in Florida

Insurance Claims Director information

See Florida salary details

$62.4K

$94.8K

$133K

How much do insurance claims director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance claims director in Florida is $94,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $105,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an insurance claims director, and how are they typically addressed?

Insurance Claims Directors often encounter challenges such as managing large, complex claims, ensuring regulatory compliance, and balancing customer satisfaction with organizational policies. They address these by implementing efficient claims processes, fostering clear communication between teams, and staying updated on industry regulations. Additionally, they lead and mentor claims teams to maintain high performance and develop strategies to resolve disputes or escalations effectively. Collaboration with legal, underwriting, and risk management departments is crucial to ensure well-informed and fair claim resolutions.

What are the key skills and qualifications needed to thrive as an insurance claims director?

To thrive as an Insurance Claims Director, you need deep knowledge of insurance policies, claims management processes, and strong leadership abilities, usually supported by a bachelor's degree and extensive industry experience. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, analytical thinking, and conflict resolution are crucial soft skills for managing teams and resolving complex claims. These competencies ensure efficient claims operations, regulatory adherence, and high customer satisfaction in a demanding environment.

What is the difference between Insurance Claims Director vs Insurance Claims Manager?

AspectInsurance Claims DirectorInsurance Claims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters and staff
Required CredentialsTypically requires a bachelor's degree, extensive claims experience, leadership skillsRequires a bachelor's degree, claims experience, supervisory skills
Work EnvironmentOffice-based, strategic planning, high-level decision makingOffice-based, operational management, team supervision
Industry UsageCommonly used in large insurance companies and corporationsUsed across various insurance firms, including smaller agencies

The Insurance Claims Director focuses on strategic leadership and overall department management, while the Insurance Claims Manager handles daily operations and team supervision. Both roles require relevant claims experience and leadership skills, but the director's role is more strategic and senior-level.

What does an insurance claims director do?

An Insurance Claims Director oversees the entire claims department, managing teams that process insurance claims from start to finish. They develop and implement policies to ensure fair, efficient, and compliant claims handling. The director monitors the performance of claims staff, resolves complex or high-value claims, and works to improve customer satisfaction. Additionally, they collaborate with other departments and stay updated on industry regulations to minimize risk for the company.
What are the most commonly searched types of Insurance Claims jobs in Florida? The most popular types of Insurance Claims jobs in Florida are:
What cities in Florida are hiring for Insurance Claims Director jobs? Cities in Florida with the most Insurance Claims Director job openings:
Insurance Claims Director jobs near you
Infographic showing various Insurance Claims Director job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $94,816 per year, or $45.6 per hour.

Claims Director

Energy Insurance Mutual

Tampa, FL • On-site

Other

Retirement

Posted 13 days ago

Job description

Energy Insurance Mutual (EIM) is a member-owned mutual insurance company serving the utility and energy services industry. For four decades, EIM has provided specialized insurance solutions, financial strength, and responsive service to its Members through a relationship-driven, long-term approach to risk management.


EIM is seeking a Claims Director to lead the day-to-day operations of our Claims Department and oversee the management of primarily complex commercial property and casualty claims. EIM has a small portfolio of D&O, Fiduciary and Cyber claims. This is a highly visible leadership opportunity for an experienced claims manager who wants to move beyond a traditional claims environment and into a financially strong, member-owned mutual built on long-term relationships, technical excellence, and responsive service to utilities and the energy services industry.


Based in Tampa, Florida (relocation assistance provided), this role offers the opportunity to lead a talented Claims team, partner closely with executive leadership and cross-functional business partners, and work directly with Members, reinsurers, outside counsel, and other key stakeholders on complex claims matters.


Why this opportunity is different

  • Join a member-owned mutual where claims decisions are guided by long-term Member value, stability, and trusted relationships.
  • Step into a meaningful leadership role with influence over claims operations, team development, complex claim strategy, and continuous improvement.
  • Work with sophisticated Members in the utility and energy sector on complex commercial claims, litigation, coverage, reserve, and reinsurance matters.
  • Collaborate closely with executive leadership, Finance, Underwriting, Actuarial, Member Companies, reinsurers, outside counsel, and other business partners.
  • Enjoy the professional opportunity and lifestyle benefits of living and working in Tampa, Florida with a company that offers strong benefits, a beautiful office environment, and a great team of employees.


What you will do

  • Lead, coach, mentor, and develop Claims professionals and support staff while fostering a collaborative, high-performing team environment.
  • Manage departmental performance by monitoring key performance indicators, conducting file audits, and supporting adherence to EIM’s claims handling best practices.
  • Provide technical guidance and oversight on complex claims, litigation strategy, coverage analysis, reserve adequacy, and claim resolution.
  • Review coverage correspondence, litigation strategy, reserve recommendations, and significant claim decisions prepared by Claims staff.
  • Partner with the Vice President & Chief Claims Officer to prepare reserve analyses, claims trend reporting, executive presentations, and Board and Claims Committee materials.
  • Collaborate with Underwriting, Actuarial, Finance, and executive leadership to improve claims outcomes, underwriting feedback, and enterprise risk management initiatives.
  • Oversee communications with reinsurers regarding claim developments, recoverables, audits, and reporting requirements.
  • Participate in annual panel counsel evaluations and support compliance with billing guidelines and outside counsel performance expectations.
  • Represent EIM during Member meetings, presentations, industry events, and other business activities.


What we are ideally looking for

  • Juris Doctor (J.D.) degree from an ABA-accredited law school.
  • 10+ years of claims handling experience, including complex commercial property and casualty claims.
  • 5+ years of leadership or claims management experience.
  • Active license to practice law and membership in good standing with a state bar preferred.
  • Expert knowledge of commercial property and casualty claims handling, litigation management, and insurance coverage analysis.
  • Strong leadership experience with the ability to coach, mentor, and develop high-performing teams.
  • Strong analytical, decision-making, negotiation, problem-solving, communication, and relationship management skills.
  • Ability to build and maintain collaborative relationships with Members, reinsurers, outside counsel, and internal stakeholders.
  • Commercial property and casualty insurance experience required; demonstrated technical expertise in claims handling and claims operations preferred.


Featured benefits

Strong compensation package plus comprehensive insurance benefits, relocation assistance (where applicable), STD, LTD, 401(k) with company match and contribution, hybrid work environment, cell phone stipend, fitness reimbursement, tuition reimbursement, professional development support, and more.


Work environment

This is a full-time, exempt role with a hybrid work environment with a three day (T, W, Th) in-office presence in Tampa, Florida. Travel is expected approximately 15–20% of the time to support Member meetings, mediations, conferences, business meetings, and professional development.


Equal Employment Opportunity

Energy Insurance Mutual (EIM) is an Equal Opportunity Employer and does not discriminate in accordance with applicable federal, state, and local laws.

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