ZipRecruiter

Log In

1

Insurance Claims Assistant Jobs in Florida (NOW HIRING)

Cna

General Liability Claims Specialist

Lake Mary, FL · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... Solid working knowledge of the commercial insurance industry, products, policy language, coverage ...

Cna

Commercial Auto Claims Specialist

Lake Mary, FL

At CNA, we strive to create a culture in which people know they matter and are part of something ... Solid working knowledge of the commercial insurance industry, products, policy language, coverage ...

Dos Santos Law Pa

Personal Injury Paralegal

Miami, FL · On-site

$40K - $55K/yr

Spanish is a must * Assist Personal Injury Attorney in all aspects of personal injury pre-litigation, from case inception through appeal. RESPONSIBILITIES: * Opening insurance claims for all ...

next page

Showing results 1-20

All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Florida

Insurance Claims Assistant information

See Florida salary details

$7

$16

$34

How much do insurance claims assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for insurance claims assistant in Florida is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.23 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Florida?

The most popular types of Insurance Claims jobs in Florida are:

What cities in Florida are hiring for Insurance Claims Assistant jobs?

Cities in Florida with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

Insurance Claims Associate

Pompano Beach, FL • On-site, Remote

Southern Auto Finance Company, LLC
Finance and Insurance • 51 - 200 employees
Learn more about Southern Auto Finance Company, LLCexternal

$16.75 - $22.50/hr

Full-time

Posted 17 days ago

Key responsibilities

  • Negotiate total-loss and accident claim settlements with insurance companies

  • Track insurance claims and customer accounts from initial notice through final resolution

  • Coordinate the placement of insurance-related accounts with outside counsel for potential litigation

Job description

Insurance Claims Associate
Pompano Beach, Florida | Onsite
Turn Complex Claims into Effective Resolutions.
Do you have experience negotiating with insurance companies and maximizing recoveries on total-loss and accident claims?
SAFCO is seeking an experienced Insurance Claims Associate who can investigate claims, coordinate with insurance carriers, negotiate settlements, and pursue every available recovery opportunity. This role combines insurance claim management, customer communication, and account resolution within a non-prime auto finance environment. This role is perfect for someone who currently works as an auto insurance claims adjuster.
This position is based at our Pompano Beach, Florida-area headquarters and requires onsite attendance five days per week. Hybrid and remote arrangements are not available.
What You’ll Do
  • Negotiate total-loss and accident claim settlements with insurance companies
  • Track insurance claims and customer accounts from initial notice through final resolution
  • Follow up with customers whose vehicles do not have active or adequate insurance coverage
  • File and manage GAP claims to maximize recoveries on eligible accounts
  • Negotiate payment arrangements on delinquent balances and remaining deficiencies
  • Assist customers with inbound questions regarding vehicle insurance coverage and claims
  • Coordinate the placement of appropriate insurance-related accounts with outside counsel for potential litigation
  • Process cancellations of GAP coverage and vehicle service contracts on eligible paid-off or charged-off accounts
  • Maintain complete, accurate, and timely account documentation
  • Follow all applicable FDCPA requirements and company compliance standards
What You’ll Bring
  • Previous experience handling total-loss claims and loss mitigation required
  • Experience negotiating with insurance companies and managing claim settlements
  • Knowledge of GAP claims, vehicle service contract cancellations, and deficiency balances
  • Strong communication, negotiation, follow-up, and problem-solving skills
  • Ability to manage multiple claims and accounts while meeting established deadlines
  • Experience with loan-servicing platforms, dialers, and skip-tracing systems
  • Auto finance or non-prime lending experience strongly preferred
Potential. Opportunity. Prosperity.
At SAFCO, we believe talented people should have the opportunity to apply their expertise, grow professionally, and share in the results they help create.
Potential
Use your knowledge of insurance claims and loss mitigation to solve complex account issues and protect the value of our portfolio.
Opportunity
Take ownership of claims and recovery activity while working directly with customers, insurance carriers, vendors, and outside counsel.
Prosperity
Earn competitive base pay plus a performance-driven incentive plan. Your ability to resolve claims, reduce losses, and maximize recoveries can directly increase your earning potential.
Are You Ready?
This opportunity is best suited for an experienced total-loss or loss-mitigation professional who understands how to move claims forward, negotiate effectively, and pursue every available source of recovery.
If you know how to investigate claims, overcome obstacles, and turn difficult accounts into successful resolutions, we encourage you to apply and discover what your future could look like at SAFCO. We are an EOE/drug-free workplace.
Explore Life at SAFCO on LinkedIn
Follow our team, culture, and career opportunities.
LI-DP1

Apply