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Insurance Claims Manager Jobs in Boca Raton, FL (NOW HIRING)

Masa

Claims Team Lead

Fort Lauderdale, FL · On-site

$31.28/hr

Claims Manager FLSA Classification: Hourly/Non-Exempt MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company - we're a close-knit team dedicated to ...

SBT

Claims Specialist

Boca Raton, FL · On-site

$20 - $24/hr

This role is for someone who can manage claims with precision: clean submission, fast follow-up, ... Confident, professional, and effective on insurance calls

HUB

Property Claims Leader

Boca Raton, FL

$150K - $160K/yr

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Build trust with external and internal management teams through direct interactions and ...

HUB

Property Claims Leader

Fort Lauderdale, FL

$150K - $160K/yr

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Build trust with external and internal management teams through direct interactions and ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Boca Raton, FL

Insurance Claims Manager information

See Boca Raton, FL salary details

$32.5K

$81.7K

$129.2K

How much do insurance claims manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for insurance claims manager in Boca Raton, FL is $81,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $97,600.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Boca Raton, FL? The most popular types of Insurance Claims jobs in Boca Raton, FL are:
What are popular job titles related to Insurance Claims Manager jobs in Boca Raton, FL? For Insurance Claims Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Boca Raton, FL look for? The top searched job categories for Insurance Claims Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Insurance Claims Manager jobs? Cities near Boca Raton, FL with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $81,671 per year, or $39.3 per hour.
Claims Team Lead

Claims Team Lead

Masa

Fort Lauderdale, FL • On-site

$31.28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Claims Team Lead

This is a full-time, hybrid position based in the Fort Lauderdale, Florida area. Make a difference. Lead with compassion. Excel together.

As a Claims Team Lead, you'll support our growing Claims team by championing member support, coaching team members, and helping shape the future of claims operations. You'll be a go-to expert, lead by example, and collaborate closely with the Claims Manager to uphold MASA's white-glove service standards.

Pay: $31.28 per hour

Working Hours: Monday–Friday, 8:30 AM – 5:00 PM Work Environment: Hybrid. In-office days will be at MASA's Corporate Offices at 1301 International Parkway, Sunrise, FL 33323

Reports To: Claims Manager

FLSA Classification: Hourly/Non-Exempt

MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean.

What You Will Do
  • Deliver VIP Member Support: Guide your team in delivering a best-in-class experience via phone, email, and mail—resolving issues with empathy and precision.
  • Coach & Develop Talent: Onboard new team members and provide ongoing coaching to improve performance, product knowledge, and member satisfaction.
  • Lead with Accountability: Act as the first line of support for escalated concerns, ensuring timely and effective resolution. Hold team members accountable with empathy and clarity.
  • Build Claims Expertise: Deepen your knowledge of the No Surprises Act (NSA) and Independent Dispute Resolution (IDR) processes. Support appeals and documentation.
What You Bring
  • 3–5 years of experience in customer service, claims processing, or a related field
  • 1+ year of team leadership or demonstrated expertise in MASA's claims process
  • High school diploma required; associate's or higher preferred
  • Strong communication, coaching, and analytical skills
  • Claims Adjuster License (6-20 All Lines), or willingness to obtain within 90 days
  • Comfort with CRM systems, Microsoft Office, Excel, and tools like SQL or Tableau
What We Will Provide You
  • Competitive salary and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
  • A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don't."
  • An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
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About MASA

Sourced by ZipRecruiter

Industry

Printing and printing services

Company size

51 - 200 Employees

Headquarters location

Norfolk, VA, US

Year founded

1961

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