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Insurance Claims Manager Jobs in Boca Raton, FL (NOW HIRING)

POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss' Claims Manager directs and oversees the operations of insurance claims to meet operation, financial, and service requirements. This position will work ...

POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss' Claims Manager directs and oversees the operations of insurance claims to meet operation, financial, and service requirements. This position will work ...

Manage and coordinate any insurance brokers' or insurance adjuster claims services and report status to the department head and others as needed * Manage, coordinate, and distribute all claims ...

POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss' Claims Manager directs and oversees the operations of insurance claims to meet operation, financial, and service requirements. This position will work ...

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Insurance Claims Manager information

See Boca Raton, FL salary details

$32.5K

$81.7K

$129.2K

How much do insurance claims manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for insurance claims manager in Boca Raton, FL is $81,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $97,600.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Boca Raton, FL?

The most popular types of Insurance Claims jobs in Boca Raton, FL are:

What are popular job titles related to Insurance Claims Manager jobs in Boca Raton, FL?

For Insurance Claims Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Boca Raton, FL look for?

The top searched job categories for Insurance Claims Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Insurance Claims Manager jobs?

Cities near Boca Raton, FL with the most Insurance Claims Manager job openings:

Infographic showing various Insurance Claims Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $81,671 per year, or $39.3 per hour.

Claims Manager

West Palm Beach, FL β€’ On-site

Maschmeyer Concrete Company of Florida
51 - 200 employees

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Key responsibilities

  • Oversee the reporting, documentation, and active management of insurance claims from incident occurrence to resolution.

  • Gather, review, and maintain accurate claim documentation, including accident reports, photographs, witness statements, medical information, and other supporting records.

  • Coordinate with Team Members, managers, insurance adjusters, medical providers, attorneys, and other partners to facilitate claim resolution and ensure timely follow-up.


Job description

Maschmeyer Concrete is seeking an experienced Claims Manager to oversee the day-to-day handling of the company's workers' compensation, commercial auto, general liability, property, and other insurance claims.
The primary responsibility of the Claims Manager is to ensure claims are reported, documented, and actively managed from the time an accident or incident occurs through resolution. This is a hands-on position that will work directly with Team Members, managers, insurance adjusters, medical providers, attorneys, and other partners to gather information, coordinate next steps, and keep claims moving toward resolution.
Required Education, Experience, and Skills:
  • Experience handling workers' compensation, commercial auto, general liability, property, or other insurance claims
  • Experience working with insurance adjusters, carriers, third-party administrators, medical providers, and attorneys
  • Experience in ready-mix concrete, construction materials, transportation, construction, or a related industry preferred
  • Knowledge of claims reporting, investigation, documentation, and follow-up processes
  • Strong attention to detail and organizational skills
  • Excellent communication and follow-up skills
  • Ability to manage a moderate volume of open claims and competing priorities
  • Strong computer and recordkeeping skills

Tasks and Responsibilities:
  • Receive and review accident, injury, property damage, and other incident reports
  • Report claims to insurance carriers and third-party administrators
  • Gather required claim documentation, including accident reports, photographs, witness statements, video, medical information, and other supporting records
  • Communicate with Team Members and managers to obtain missing information and provide updates on open claims
  • Maintain accurate and complete electronic claim files
  • Follow up regularly with adjusters and insurance carriers regarding open claims
  • Coordinate workers' compensation claims, including medical appointments, work status documentation, restrictions, and return-to-work information
  • Communicate work restrictions and claim updates to Team Member Services and operational management
  • Coordinate documentation and follow-up for commercial vehicle accidents
  • Assist with general liability and property damage claims
  • Obtain repair estimates, invoices, medical records, statements, and other documentation as needed
  • Track open claims, important deadlines, claim status, and outstanding documentation
  • Review claim activity and identify claims requiring escalation
  • Respond to requests for information from adjusters, insurance carriers, and attorneys
  • Assist with other claims-related administrative and coordination responsibilities as needed

Benefits:
  • Competitive Health & Welfare Benefits
  • 401K with Company Match
  • 8 Paid Holidays a Year & Weekly Accrued Paid Time Off (PTO)
  • Professional Memberships, Training, & Certifications
  • Performance Based Incentive Plan

About Maschmeyer Concrete Company of Florida
Celebrating over 40 years in Florida, Maschmeyer Concrete has become one of the leading privately-held, family-operated ready-mix concrete, block and building materials suppliers in the country. Maschmeyer takes pride in its people by building strong Customer and Team Member relationships through the relentless pursuit of our Mission and Core Values. If you are looking for a family environment where a superior work atmosphere is a way of life, then you have found the right team.
Maschmeyer Concrete is a Drug-Free Workplace; participates in E-Verify to verify employment authorization with the Federal Government for all new employees; and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.