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Insurance Claims Manager Jobs in Boca Raton, FL (NOW HIRING)

ARC Group

Claims Adjustor (BI)

Oakland Park, FL · Remote

Our client is a leading insurance underwriter, and this is a great opportunity for a Claims ... Provide regular reports to management on claim status, legal developments, and financial ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Boca Raton, FL

Insurance Claims Manager information

See Boca Raton, FL salary details

$32.5K

$81.7K

$129.2K

How much do insurance claims manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for insurance claims manager in Boca Raton, FL is $81,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $97,600.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Boca Raton, FL? The most popular types of Insurance Claims jobs in Boca Raton, FL are:
What are popular job titles related to Insurance Claims Manager jobs in Boca Raton, FL? For Insurance Claims Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Boca Raton, FL look for? The top searched job categories for Insurance Claims Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Insurance Claims Manager jobs? Cities near Boca Raton, FL with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $81,671 per year, or $39.3 per hour.

SIU Field Investigator II (Property & Casualty Insurance)

Windward Risk Managers

Boca Raton, FL

Full-time

Posted 13 days ago

Job description

Position Summary: 

The SIU department encompasses complex claims investigations of suspicious and fraudulent claims investigation.  The unit reports information to and coordinates with law enforcement and state fraud bureaus for regulatory compliance and criminal prosecutions.

The position is responsible for conducting in-depth field investigations of suspicious property insurance claims that vary in complexity.  These investigations may be suspicious or unlawful activity by policyholders, vendors and others and are conducted in a prompt, expeditious and ethical manner. 

Essential Functions:

  • Prioritize assignments and conduct necessary field work exercising independent judgment, initiative and decision-making skills.
  • Analyze facts and data, telephonic interviews, and a review of claim documents.
  • Drafting thorough detailed investigative reports to include developing the appropriate investigative action that justifies a proper recommendation to claims adjusters and management.
  • SIU supports its independent IA firms and internal departments, when needed, that may include identifying training needs; participation in developing and presenting training to raise the awareness of potential fraud.  
  • Regularly meet with claims management to keep them informed of trends that may have an impact on claims in a specific assigned region/territory. 
  • Develop and maintain industry, federal, state, and local government contacts involved in fraud investigation, detection, and prevention.
  • Maintain and pursue technical competency by continuous learning in fraud education with an emphasis on insurance fraud seminars and other company sponsored courses at the direction of the SIU Manager.  Attending monthly meetings facilitated by regulatory agencies and other fraud related organizations
  • Conduct Field investigations to include neighborhood canvasses, interviewing vendors, scene photos, business inquiries, asset recovery, taking statements in person, etc.  
  • Aid our legal team in preparation for litigation or subrogation, skip trace for witnesses, etc.
  • Travel 50% -70%

Required Education and Experience:

  • Experience in SIU and/or investigative work in property/casualty claims 
  • Candidate must possess a professional demeanor characterized by integrity, good character, and mutual respect.
  • Knowledge of Florida Statutes and Administrative Code
  • Excellent verbal and written communication skills.
  • Ability to work independently with minimal supervision  
  • Strong interpersonal skills, including experience taking written and oral statements and evidence gathering techniques
  • Strong organizational and time management skills to manage a high volume of assignments.
  • Excellent analytical and problem-solving skills, independently motivated and strong attention to detail.
  • Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications:

  • Prior experience in criminal justice, investigations, or related field 
  • Private Investigator certification is a plus
  • Industry certification (CIFI, CFE, FCLS)
  • Claims Adjusting experience, 620 license is a plus

Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Work Authorization Requirement:

  • This role requires permanent U.S. work authorization and does not offer employer sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.
Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.

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