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Insurance Claims Manager Jobs in Boca Raton, FL (NOW HIRING)

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Insurance Claims Manager information

See Boca Raton, FL salary details

$32.5K

$81.7K

$129.2K

How much do insurance claims manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for insurance claims manager in Boca Raton, FL is $81,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $97,600.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Boca Raton, FL? The most popular types of Insurance Claims jobs in Boca Raton, FL are:
What are popular job titles related to Insurance Claims Manager jobs in Boca Raton, FL? For Insurance Claims Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Boca Raton, FL look for? The top searched job categories for Insurance Claims Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Insurance Claims Manager jobs? Cities near Boca Raton, FL with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $81,671 per year, or $39.3 per hour.
Risk Manager - Insurance

Risk Manager - Insurance

Insurance Office of America

Hollywood, FL • On-site

$110K - $145K/yr

Full-time

Medical, Retirement

Re-posted 18 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Description

Job Description:

Title: Risk Manager - Insurance 

Fully Remote: applicants in Eastern or Central Time Zone
Supporting: Longwood, FL | Required: Bachelor’s degree in Risk Management, Finance, Business, Insurance (or a related field), active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Insurance Broker – Risk Manager is responsible for identifying, assessing, and mitigating organizational risk through the design, placement, and ongoing management of insurance and risk financing programs. This role acts as a strategic advisor to clients or internal stakeholders, aligning insurance solutions with business objectives while ensuring regulatory compliance, cost efficiency, and effective claims management. 

 
Key Responsibilities: 

  • Risk Assessment: Conduct comprehensive risk evaluations across property, casualty, liability, professional, cyber, and related exposures to identify risk profiles. 

  • Exposure Analysis: Analyze loss history, operations, and contractual obligations to determine coverage requirements and risk tolerance. 

  • Risk Mitigation Strategy: Develop and implement strategies, including loss control and prevention initiatives, to reduce exposure and improve outcomes. 

  • Program Design & Placement: Design and structure insurance programs that align with client or organizational needs and risk profiles. 

  • Carrier Marketing & Negotiation: Market programs to carriers, negotiating terms, coverage, and pricing to achieve optimal results. 

  • Alternative Risk Solutions: Advise on risk financing strategies such as captives, self‑insurance, deductibles, and retention structures. 

  • Client Advisory: Serve as a trusted advisor to clients and leadership, providing guidance on risk management strategies and insurance solutions. 

  • Proposal & Renewal Strategy: Prepare and present risk analyses, insurance proposals, and renewal recommendations to stakeholders. 

  • Policy Administration: Review policies, endorsements, and certificates to ensure accuracy, adequacy, and proper coverage alignment. 

  • Compliance Management: Ensure adherence to regulatory requirements, contractual obligations, and internal risk management standards. 

  • Claims Oversight: Oversee claims reporting and resolution, coordinating with carriers, adjusters, and legal partners to drive favorable outcomes. 

  • Claims Analysis: Monitor claim trends and recommend corrective actions to reduce future losses and improve performance. 

  • Carrier & Stakeholder Collaboration: Partner with carriers and internal teams including Legal, Finance, HR, and Operations to align risk strategies. 

  • Market & Risk Intelligence: Stay informed on market trends, emerging risks, regulatory changes, and industry developments to provide proactive recommendations. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • Bachelor’s degree in Risk Management, Finance, Business, Insurance, or related field; advanced degree preferred 

  • 5–10+ years of experience in insurance brokerage, risk management, or commercial insurance consulting. Active property & casualty licensing.

  • Proven expertise managing complex insurance programs and client relationships 

  • Professional designations such as CPCU, ARM, or CRM preferred; active insurance licensing as required 

  • Strong knowledge of commercial insurance products, coverage structures, and risk transfer strategies 

  • Excellent analytical, financial, negotiation, and problem‑solving skills 

  • Outstanding communication and presentation abilities with a consultative, relationship‑driven approach 

  • High attention to detail, strong organizational skills, and ability to manage multiple priorities 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $110,000.00 to $145,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Summary

The Insurance Broker – Risk Manager is responsible for identifying, assessing, and mitigating organizational risk through the design, placement, and ongoing management of insurance and risk financing programs. This role acts as a strategic advisor to clients or internal stakeholders, aligning insurance solutions with business objectives while ensuring regulatory compliance, cost efficiency, and effective claims management.

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