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Insurance Claims Clerk Jobs (NOW HIRING)

Crawford and Company

Claims Clerk

Tampa, FL · On-site

$12.03 - $21.99/hr

Claims Clerk (Remote) Ready to kick-start your career in a fast-moving, supportive environment ... Contacts agents and insured on routine claims to obtain coverage information or obtains through the ...

Fred Loya Insurance Agency

Claims- Clerk

El Paso, TX · On-site

The Training Department Clerk will provide daily administrative and technical support to the Training Manager and Trainers. This role will assist with training materials, Docebo maintenance ...

Crawford and Company

Sr Claims Clerk

Hauppauge, NY · On-site

$12.75 - $23.32/hr

Join Us as Sr Claims Clerk - Onsite Role | Hauppauge, NY or Muncie, IN What's in it for you? Stay ... Contacts agents and insured on routine claims to obtain coverage information or obtains through the ...

Fred Loya Insurance

Claims- Clerk

El Paso, TX · On-site

$12/hr

Description The Training Department Clerk will provide daily administrative and technical support to the Training Manager and Trainers. This role will assist with training materials, Docebo ...

U-Haul

Claims Clerk

Omaha, NE · On-site

Repwest Insurance Company is looking for a full-time Claims Clerk for our office in Omaha, NE location. We are seeking an individual to provide administrative assistance to our Claim Department. We ...

U-Haul

Claims Clerk

Omaha, NE · On-site

Repwest Insurance Company is looking for a full-time Claims Clerk for our office in Omaha, NE location. We are seeking an individual to provide administrative assistance to our Claim Department. We ...

Crawford and Company

Sr Claims Clerk

Metairie, LA · On-site

$12.75 - $23.32/hr

Senior Claims Clerk This is an excellent opportunity to join a global leader in claims management ... Contacts agents and insured on routine claims to obtain coverage information or obtains through the ...

NEXCOMHQ

RETIREMENT CLAIMS CLERK

Virginia Beach, VA · On-site

$16.75/hr

Maintains sound working relationship with insurance company representatives. * Maintains liaison with Navy Exchanges and USCG activities to correct errors omissions trace missing applications and ...

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How much do insurance claims clerk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance claims clerk in the United States is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.79 per hour, depending on experience, location, and employer.

What is an insurance claims clerk?

Insurance Claims Clerks are administrative professionals who process and review insurance claims submitted by policyholders. They verify claim information, ensure all necessary documentation is complete, and input data into company systems. Claims clerks may also communicate with customers, agents, and adjusters to resolve discrepancies and expedite claim processing. Their work is essential to ensure claims are handled efficiently and in accordance with company policies.

How does an insurance claims clerk typically collaborate with adjusters and policyholders during the claims process?

Insurance Claims Clerks play a crucial role in supporting claims adjusters by gathering documentation, verifying claim details, and maintaining communication with policyholders. They often act as the first point of contact for policyholders, answering questions and providing updates on claim status. Collaboration is key, as clerks ensure that all necessary information is accurately relayed between adjusters, policyholders, and other departments, helping to resolve claims efficiently while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as an insurance claims clerk, and why are they important?

To thrive as an Insurance Claims Clerk, you need strong attention to detail, data entry skills, and a solid understanding of insurance policies, usually supported by a high school diploma or equivalent. Familiarity with claims management software, office productivity tools, and sometimes industry certifications like AINS are beneficial. Excellent organizational skills, customer service orientation, and effective communication set top performers apart in this role. These abilities ensure accurate claims processing, timely customer support, and efficient workflow within insurance operations.

What is the difference between Insurance Claims Clerk vs Insurance Adjuster?

AspectInsurance Claims ClerkInsurance Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsState licensing or certifications often required
Work EnvironmentOffice setting, processing claims dataField and office work, inspecting damages and interviewing claimants
Employer & IndustryInsurance companies, claims processing centers

Insurance Claims Clerks handle the administrative side of claims, entering data and processing paperwork, while Insurance Adjusters evaluate damages, investigate claims, and determine settlement amounts. Both roles are essential in the insurance industry but differ in responsibilities and work settings.

How to become an insurance claims clerk?

To become an insurance claims clerk, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and familiarity with insurance policies. Some employers prefer candidates with postsecondary education or relevant certifications, and on-the-job training is common to learn specific claims processing procedures and software tools.

Is insurance claims clerk a stressful job?

Insurance claims clerks often work in fast-paced environments where accuracy and attention to detail are essential, which can lead to stress, especially during high workloads or complex claims. The job typically involves handling sensitive information and meeting deadlines, but stress levels vary depending on workload, employer support, and individual coping skills.
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Insurance Claims Clerk jobs near you
Infographic showing various Insurance Claims Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $34,394 per year, or $16.5 per hour.

Claims Clerk

Tampa, FL • On-site

Crawford and Company
See more jobs at Crawford and Companyexternal

$12.03 - $21.99/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


We're Hiring! Claims Clerk (Remote)
Ready to kick-start your career in a fast-moving, supportive environment? Join us as a Claims Clerk and help keep our claims operations organized and running smoothly-right from home!
What You'll Do:
• Handle clerical and administrative tasks to support the claims process
• Assist with documentation, filing, and data entry
• Keep information accurate, organized, and moving
• Be part of a team that values precision and excellent service
Why Crawford & Company?
✅ Salary: $12.03-$21.99 hourly
✅ Comprehensive Benefits that support financial, physical, and mental wellness
✅ Generous Employee Referral Bonus Program
✅ Multiple Employee Discounts
If you're detail-oriented, eager to learn, and excited to grow in the claims industry-this remote opportunity is made for you!
Responsibilities
  • Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM.
  • Types a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients.
  • Performs control operator functions for various Service Center or Claim Office data systems.
  • Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.
  • Receives dock and messenger service deliveries and verifies accuracy of delivered material.
  • Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing. This will include shipping/receiving computer equipment.
  • Performs a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry.
  • Assists in updating jurisdictional notices and manuals used in the office.
  • Pulls files from storage for in-house state audits.
  • Prepares files in electronic form for state audits (payment history, file notes, and gathering medical reports).
  • Contacts agents and insured on routine claims to obtain coverage information or obtains through the various systems.
  • Issues payments, requests wage information for the adjusters, orders surveillance, and completes medical calls to obtain the current work status.
  • Schedules medical appointments and sends all appropriate correspondence relating to that appointment.
  • Performs other related work as required or requested.
  • Upholds the Crawford Code of Conduct.

Qualifications
  • High school diploma or GED; or the equivalent in related work experience.
  • Must demonstrate basic knowledge of computer operations and of claim file systems and procedures.
  • 2 yrs administrative experience preferred but not required.
  • Proficient in the Microsoft suite of products and like systems.
  • Must be capable of working in a fast paced environment.
  • Must be flexible, adaptable, and have excellent multi-tasking skills.
  • Must be technically proficient.
  • Excellent oral and written communication skills are essential.

#LI-ET1
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
  • Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
  • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
  • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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