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Insurance Case Manager Jobs in Minnesota (NOW HIRING)

Team Select Home Care

Case Manager

Minneapolis, MN · On-site

$21 - $27/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Kestra Holdings

Life Case Manager

Shakopee, MN · On-site

$55K - $60K/yr

Manage life insurance applications and track case progress * Communicate with carriers ... underwriters, and advisors to resolve requirements * Provide proactive updates to agents and ...

Team Select Home Care

Case Manager

Minneapolis, MN · On-site

$21 - $27/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Fraser

Dakota County Case Manager

Eagan, MN · On-site

$20.50 - $26.25/hr

Case Managers must have the following: * Bachelor's Degree in social work, special education ... Life, AD&D and Voluntary Life Insurance * Long-Term Disability, Accident Insurance, Critical ...

Fraser

Dakota County Case Manager

Eagan, MN · Hybrid

$20.50 - $26.25/hr

Case Managers must have the following: * Bachelor's Degree in social work, special education ... Life, AD&D and Voluntary Life Insurance * Long-Term Disability, Accident Insurance, Critical ...

Fraser

Hennepin County Case Manager

Minneapolis, MN · Hybrid

$21 - $27/hr

Case Managers must have the following: * Bachelor's Degree in social work, special education ... Life, AD&D and Voluntary Life Insurance * Long-Term Disability, Accident Insurance, Critical ...

Fraser

Hennepin County Case Manager

Minneapolis, MN · On-site

$21 - $27/hr

Case Managers must have the following: * Bachelor's Degree in social work, special education ... Life, AD&D and Voluntary Life Insurance * Long-Term Disability, Accident Insurance, Critical ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Minnesota

Insurance Case Manager information

See Minnesota salary details

$31.8K

$49.8K

$72.5K

How much do insurance case manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for insurance case manager in Minnesota is $49,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $57,800.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Minnesota? For Insurance Case Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Minnesota look for? The top searched job categories for Insurance Case Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Insurance Case Manager jobs? Cities in Minnesota with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Minnesota as of July 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,795 per year, or $23.9 per hour.
Case Manager Dakota County

Case Manager Dakota County

Pinnacle Services Incorporated

Minneapolis, MN

$49K - $51K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description

Case Manager Dakota County

Looking for a career that is fast-paced and rewarding? Pinnacle Services is looking for friendly, self-starting professionals to join our Dakota County Case Management team! Come work for a company that values person-centered thinking and employee growth!   


Pinnacle Services is an innovative agency experiencing rapid growth in the Case Management department. Do you have you bachelor's in social work or related field? Are you licensed in Social Work or seeking your licensure in social work? Then this is a great opportunity for you! We offer a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the six county metro areas. Who would be successful in this role? Someone who enjoys a variety from day to day and having a diverse array of clients. Case Managers have a lot of independence while managing their caseloads, therefore someone who would prefer group work to be self-led, consulting and collaborating with others, then returning to their independent tasks would succeed in this role. 


Description 

Job Responsibilities and Duties:

Case Managers at Pinnacle Services have the opportunity to work with persons served on CADI, DD, BI and/or AC/EW waivers. These persons served may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging.


The Case Manager is responsible for: 

  • Assessing the areas of the persons served life where assistance is needed.
  • Offering and coordinating resources for the persons served being supported.
  • Monitoring service delivery and working with providers to ensure the individual's needs are met.
  • Developing service plans. 
  • Attending regular in-person meetings with persons served and their interdisciplinary teams.
  • Maintaining and creating accurate Case Notes and Billable Units.
  • Staying up to date with case management systems, software, and DHS and County resources. 


Salary:

Non-LSW wage: $49,000/year salaried for 40hrs/week. 

LSW wage: $51,600/year salaried for 40hrs/week.



Company Perks:

  • Training Program
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Voluntary Life Insurance
  • MN Paid Leave
  • Paid Time Off
  • 7 Paid Federal Holidays
  • 401K - Eligible to contribute the 1st quarter after 6 months of employment.
  • Flex-Time Benefit - available after the first 90 days.
  • Hybrid Work Schedule:  
  • Hybrid Work Schedule: Employees may qualify for a hybrid schedule (3 remote days and 2 in-office days per week) after completing required training, meeting performance and billable unit expectations. 
  • MSSA membership & paid CEUs
  • Licensing supervision
  • Professional Growth Opportunities
  • Team Atmosphere
  • Animal Friendly Corporate Office

Requirements

Required Qualifications

  • Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field 

      or

  • Be a graduate from an accredited four-year college with a major in any field

      and

  • One year of full-time experience as a social worker/case manager/care coordinator in a public or private social service agency.

      or

  • One year of experience in education or treatment of persons served with developmental disabilities or related conditions

      or

  • At least one course focused on developmental disabilities is required. Candidates must provide an official college or university transcript to verify completion of this coursework.


  • Applicants must have a valid driver's license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance.
  • Applicants must successfully clear local and/or stated background checks.


Preferred Qualifications: 

  • Possess a LSW or higher form of BOSW Licensure. 
  • DD Waiver Specific - Bilingual in Spanish.

Pinnacle Service Inc. Provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals we support through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others.  

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