ZipRecruiter

Log In

1

Insurance Case Manager Jobs in Minnesota (NOW HIRING)

Kestra Holdings

Insurance - Life Case Manager

Shakopee, MN · On-site

$60K - $65K/yr

As a Brokerage Case Manager, you will be the backbone of our new business operations. You'll oversee life insurance applications from submission to policy issue, ensuring smooth communication between ...

Kestra Holdings

Insurance - Life Case Manager

Shakopee, MN · On-site

$60K - $65K/yr

As a Brokerage Case Manager, you will be the backbone of our new business operations. You'll oversee life insurance applications from submission to policy issue, ensuring smooth communication between ...

Bestview Care Options Llc

Case Manager

Saint Paul, MN

$44K - $58K/yr

Dental insurance * Flexible schedule * Paid time off The Case Manager is responsible for: * Assessing the areas of the consumers life where assistance is needed. * Offering and coordinating resources ...

Bestview Care Options Llc

Case Manager

Roseville, MN

$44K - $58K/yr

The Case Manager is responsible for: * Assessing the areas of the consumer's life where assistance ... Applicants must have a vehicle that is covered with current insurance. Applicant must have a ...

Bestview Care Options Llc

Case Manager

Roseville, MN

$44K - $58K/yr

The Case Manager is responsible for: * Assessing the areas of the consumer's life where assistance ... Applicants must have a vehicle that is covered with current insurance. Applicant must have a ...

Acrisure

Case Manager

Saint Louis Park, MN

$65K - $75K/yr

This candidate will be integral to the overall management of our insurance policies, from pending case management and policy delivery to underwriting negotiations of Life insurance, disability ...

Catholic Charities

Case Manager

Minneapolis, MN · On-site

$53K - $61K/yr

Case Manager III - Aging & Disability Services - Disability Waiver Team Elliot Park/Hybrid The ... Must have a valid driver's license and proof of current insurance coverage if transporting clients.

next page

Showing results 1-20

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Minnesota

Insurance Case Manager information

See Minnesota salary details

$31.8K

$49.8K

$72.5K

How much do insurance case manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for insurance case manager in Minnesota is $49,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $57,800.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Minnesota? For Insurance Case Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Minnesota look for? The top searched job categories for Insurance Case Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Insurance Case Manager jobs? Cities in Minnesota with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you

Insurance - Life Case Manager

Kestra Holdings

Shakopee, MN • On-site

$60K - $65K/yr

Full-time

Medical, Retirement

Posted 16 days ago

Job description

Comprehensive Brokerage Services (CBS) is a Brokerage General Agency (BGA) specializing in life insurance and related financial products. CBS offers enhanced services to meet the insurance needs of independent financial professionals and their clients. CBS is owned by Kestra Holdings, an industry-leading wealth management platform for independent financial professionals nationwide. Our advisor-focused culture is built on innovation and advocacy, enabling advisors to offer comprehensive securities and investment advisory solutions to their clients.
Lead with Purpose. Partner with Impact. We are a dynamic brokerage general agency specializing in life insurance solutions. Our mission is to support independent advisors and clients by delivering exceptional case management and service. We thrive on teamwork, efficiency, and building lasting relationships with carriers and agents.
As a Brokerage Case Manager, you will be the backbone of our new business operations. You'll oversee life insurance applications from submission to policy issue, ensuring smooth communication between advisors, carriers, and clients. This role is ideal for someone who enjoys organization, problem-solving, and being the trusted point of contact in the insurance process.
What you'll Do:
  • Manage life insurance applications and track case progress
  • Communicate with carriers, underwriters, and advisors to resolve requirements
  • Provide proactive updates to agents and clients
  • Ensure compliance with industry regulations and company standards
  • Deliver outstanding customer service and support

What You Bring:
  • 2+ years of experience in life case management and/or 1+ year in brokerage operations
  • Associate's degree preferred not required
  • Prior experience in life insurance, financial services, or case management preferred
  • Strong organizational skills and attention to detail
  • Excellent communication and relationship-building abilities
  • Ability to thrive in a fast-paced, deadline-driven environment

Compensation: Salary range for new hires is generally $60,000.00 - $65,000.00 for Shakopee, MN. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus.
Internal Application Policy:
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
Benefits to support you:
  • Competitive pay and benefits with a large employer (over 1600 employees nationwide)
  • 401(k), health insurance, and a competitive benefits package
  • Work in a supportive, collaborative environment committed to professional excellence
  • Help clients navigate meaningful financial decisions with confidence
  • Opportunities for training, development, and long-term growth within the firm
  • Tuition reimbursement for qualified expenses

Kestra Values:
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: Serve, Make it Happen, and One team.
Explore Life at Kestra
Kestra Holdings Website: https://www.kestrafinancial.com/
Careers Portal: https://jobs.dayforcehcm.com/en-US/kestra/KESTRACAREERSITE
LinkedIn: https://www.linkedin.com/company/kestra-financial
Apply Today
Lead with purpose. Apply now and help shape the future of Kestra.
DisclosureBy applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
  • You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
  • It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.

Apply