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Insurance Case Manager Jobs in Rochester, MN (NOW HIRING)

Moments Hospice

RN Case Manager

Rochester, MN

... insurance covered. Enjoy a vehicle for both business and personal use at a minimal cost to you. We ... As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ...

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Insurance Case Manager information

See Rochester, MN salary details

$33K

$51.7K

$75.2K

How much do insurance case manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for insurance case manager in Rochester, MN is $51,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $60,000.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
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What cities near Rochester, MN are hiring for Insurance Case Manager jobs? Cities near Rochester, MN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Case Manager

Case Manager

The Salvation Army Central Territory

Rochester, MN • On-site

$24.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

474th of 681 rated non-profit organizations

Job description

Position Summary
The Salvation Army Rochester Corps is "Doing the Most Good" by providing holistic, person-centered services to individuals and families. In addition to worship services and pastoral care, services include short and long-term case management; food, clothing, utility, rent, and housing support; shelter and housing programs; and connections to community partners.
The Case Manager provides targeted, person-centered case management to help participants break the cycle of crisis and achieve self-sufficiency. This role includes participant recruitment, service planning, progress monitoring, landlord and community engagement, and ensuring program compliance. Additionally, the Case Manager supports outreach, promotes social services, and assists with reporting.
Wage: $24.50-26.50 per hour, 40 hours per week
20 NE First Ave, Rochester, MN 55906
Essential Functions (approximate time spent)
  • Case Management (70%): Provide long-term, strength-based, person-centered case management to participants. Develop and implement service plans, monitor progress, conduct home visits, and support participants in achieving housing, employment, and self-sufficiency goals.
  • Participant Information Management (10%): Maintain accurate and up-to-date participant records in case files and databases. Ensure timely and compliant documentation of case notes, assessments, and progress updates.
  • Participant Recruitment & Program Promotion (5%): Recruit eligible participants for the scattered-site housing programs. Promote social services and corps programs through outreach, referrals, and community engagement.
  • Community & Organizational Engagement (5%): Support and promote The Salvation Army, RRH, and POH initiatives by collaborating with colleagues and participating in community events, forums, and outreach activities.
  • Resource Development & Landlord Relations (5%): Maintain an updated catalog of local community resources and service providers. Develop and foster relationships with local landlords to support housing initiatives.
  • Program Reporting & Compliance (5%): Assist with grant reporting, processing participant support services, statistical tracking, and program compliance documentation.

Education and Experience
  • Bachelor's degree in a relevant field. A combination of education and experience may be considered in place of a degree.
  • If the degree is in social work, state board licensure is required.
  • Previous experience in social services is required.
  • Experience with long-term case management is preferred.
  • Must successfully pass all required background checks, possess a valid driver's license, and meet the MVR requirements.

Competencies
  • Flexible interpersonal and communication skills.
  • High level of honor in dealing with confidential information.
  • Works with integrity, valuing honesty and diligence.
  • Excellent organizational skills and attention to detail.
  • Proficient with PC, Microsoft Office, and databases.

Working Conditions
  • Primarily sedentary work, involving extended periods of sitting and computer use.
  • Must lift to 20 pounds occasionally.
  • Professional setting, not eligible for a hybrid, remote-friendly work arrangement.
  • Requires clear and effective communication with colleagues, participants, and community members.

Supervisory Responsibilities
  • None

Driving/Travel Requirements
  • Operate agency vehicles in support of program operations and organizational objectives.
  • Frequent local travel is required; rare out-of-town or overnight travel may be necessary.

Other Duties
  • All employees acknowledge that The Salvation Army is a church and agree to support its mission.
  • This job description is not all-inclusive; duties and responsibilities may be assigned or adjusted by the supervisor as needed.

The Salvation Army Mission
The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Fair Chance Hire
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Benefits
The Salvation Army offers a competitive benefits package including:
  • Medical/Dental/Vision/Hearing
  • Disability and Life Insurance
  • Felixible Spending Accounts
  • 403(b) Retirement Accounts

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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