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Insurance Case Manager information

See Rochester, MN salary details

$33K

$51.7K

$75.2K

How much do insurance case manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance case manager in Rochester, MN is $51,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $60,000.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Rochester, MN look for?

The top searched job categories for Insurance Case Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Insurance Case Manager jobs?

Cities near Rochester, MN with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,680 per year, or $24.8 per hour.

Case Manager- Rochester

Rochester, MN • On-site

ATTIC CORRECTIONAL SERVICES INC
201 - 500 employees
Learn more about ATTIC CORRECTIONAL SERVICES INCexternal

$20/hr

Part-time

Re-posted 29 days ago

Job description

The Case Manager provides community-based services to correctional clients following their release and transition back to their home community. This position is responsible for providing monitoring checks on the supervised apartment and clients residing in the transitional living program. Clients (tenants) will be offenders of varying risk/need on supervision with the Department of Corrections.
This is a part-time position requiring approximately 10-14 hours per week, Monday-Friday.
Duties include, but are not limited to:
  • Client intake and assessment
  • Client evaluation
  • Monitor and report client progress
  • Maintain client files and notes
  • Perform daily checks based on case plan
  • Report any known or possible client violations and safety/security concerns to the appropriate party in a timely manner.
  • Independent living skills
  • Money Management
  • Education and training assistance
  • Provides referrals to community resources
  • Adheres to all rules and regulations
  • Monitor client whereabouts and location security during designated periods and shifts.
  • Monitor and review camera footage for safety and security of residents
  • Complete and maintain activity records and other required information.
  • Purchase supplies as needed and directed by supervisor
  • Room turns and CAM (common area maintenance) tasks as assigned and directed by supervisor
  • Receive any day-to-day direction and assignments from the supervisor.

Knowledge, Skills & Abilities:
  • Access to his/her own vehicle.
  • Valid driver's license, good driving and proof of insurance.
  • Ability to travel frequently.
  • Demonstrated understanding and sensitivity to interactions with individuals from diverse backgrounds and cultures.
  • Excellent verbal and written communication skills.
  • Ability to interact with staff, clients, and other parties in an effective manner while maintaining professional boundaries.
  • Strong decision-making abilities and self- motivated.
  • Ability to maintain the utmost confidentiality of all agency information.

Education & Work Experience:
  • High school diploma or equivalent.
  • Associates Degree in Criminal Justice, Human Services, Social Work, or related field
  • 1 year experience and/or education relating to corrections, community based residential facilities (CBRF), criminal justice, human services, psychology, sociology, security, social service, mental health, behavioral health, or law enforcement preferred.
  • 3 years' experience with correctional clients from diverse backgrounds; culturally competent

Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Job Requirements
  • Strength & Lifting: Lifting and carrying up to 50 pounds occasionally; pushing, pulling, moving heavy materials regularly
  • Reaching & Movement: Regularly climbing stairs, reaching overhead or below shoulder level; occasional light tasks that require climbing ladders, and working in adverse weather conditions.
  • Body Positioning: Standing for long periods, walking, sitting, kneeling, crouching, crawling, or stooping.

Equal Opportunity Employer/Affirmative Action
ATTIC Correctional Services, Inc. is in compliance with applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age, race, religion, color, sex, national origin or ancestry, disability or association with a person with a disability, arrest or conviction record, sexual orientation, marital status or pregnancy, political belief, or affiliation, military participation, or use or non use of lawful products off the employer's premises during working hours. All employees are expected to support goals and programmatic activities relating to nondiscrimination in employment. No otherwise qualified applicant for service or service participant shall be excluded from participation, be denied benefits, or otherwise be subject to discrimination in any manner on the basis of race, color, national origin or ancestry, age, sex, disability or association with a person with a disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion, political beliefs or affiliation. This policy covers eligibility for the access to service delivery, and treatment in all of our programs and activities.
As a Federal Contractor, ACS supports Section 503 of the Rehabilitation Act of 1973 which prohibits discrimination of qualified individuals with disabilities, and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 which prohibits discrimination of covered veterans; and requires affirmative action in all personnel practices for qualified individuals with disabilities and for covered veterans.
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