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Insurance Case Manager Jobs in Duluth, MN (NOW HIRING)

The Salvation Army

Case Manager

Duluth, MN · On-site

$20.81 - $23.29/hr

The Case Manager is responsible for providing a full range of case management services to the ... Disability and Life Insurance * Felixible Spending Accounts * 403(b) Retirement Accounts * Pension ...

Lutheran Social Service of Minnesota

Case Manager

Duluth, MN · On-site

$19.75 - $25.50/hr

As a Case Manager, you will provide case management services to individuals who are currently in ... A valid driver's license, acceptable driving record, reliable transportation, valid insurance, and ...

St Croix Hospice

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

RN Case Manager Duluth, MN 55811 Overview Position Type Full Time Travel Percentage 100 ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

St. Croix Hospice

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

As a Registered Nurse Case Manager , you will be the heart of our care model, providing 1:1 ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

ST CROIX HOSPICE LLC

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

As a Registered Nurse Case Manager , you will be the heart of our care model, providing 1:1 ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

Moments Hospice

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

Moments Hospice

RN Case Manager*

Cloquet, MN

$75K - $90K/yr

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

Moments Hospice

RN Case Manager

Duluth, MN

$75K - $90K/yr

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

Ecumen

Hospice RN Case Manager

Duluth, MN · On-site

$39 - $45/hr

Description Hospice RN Case Manager Part Time 48hrs bi-weekly - approximately every 4th weekend ... insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources.

Ecumen

Hospice RN Case Manager

Duluth, MN · On-site

$39 - $45/hr

Hospice RN Case Manager Part Time 48hrs bi-weekly - approximately every 4th weekend on-call ... insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources.

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Insurance Case Manager information

See Duluth, MN salary details

$32.3K

$50.5K

$73.5K

How much do insurance case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance case manager in Duluth, MN is $50,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $58,600.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Duluth, MN? For Insurance Case Manager jobs in Duluth, MN, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Duluth, MN look for? The top searched job categories for Insurance Case Manager jobs in Duluth, MN are:
What cities near Duluth, MN are hiring for Insurance Case Manager jobs? Cities near Duluth, MN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Duluth, MN as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $50,524 per year, or $24.3 per hour.

Case Manager

The Salvation Army

Duluth, MN • On-site

$20.81 - $23.29/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

570th of 771 rated non-profit organizations

Job description

Position Summary

The Salvation Army Duluth Corps provides case management, staffing, and life skills programming to Plover Place, a 24-unit permanent supportive housing program for single adults experiencing homelessness or at risk of homelessness. The Case Manager is responsible for providing a full range of case management services to the residents.

$20.81 to $23.29 per hour, 40 hours a week

319 W Palm St, Duluth, MN 55811

Essential Functions (approximate time spent)

  • Provide long-term strength-based, person-centered holistic case management. (60%)
  • Coordinate services for participants with collaborative agencies. (15%)
  • Assist with program fiscal responsibility including budgeting, grant spending, and billings. (15%)
  • Maintain up-to-date, accurate participant information in casefiles and through database entry. (5%)
  • Engage in internal and external activities/meetings to promote and further The Salvation Army's goals and objectives. (5%)

Education and Experience

  • Bachelor's degree in a relevant field. Instead of a degree, education, and experience may be considered.
  • If the degree is in social work, must be licensed by the state board.
  • Experience working in a social service setting conducting long-term case management preferred Must pass background checks, possess a valid driver's license, and meet MVR requirements.
  • Must have at least one year of experience with the target population served.

Competencies

  • Flexible interpersonal and communication skills.
  • High level of honor in dealing with confidential information.
  • Works with integrity, valuing honesty, and diligence.
  • Excellent organizational skills and attention to detail.
  • Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

  • A variety of work including sitting, standing, walking, reaching, bending, typing, and lifting.
  • Professional environment; not eligible for a remote-friendly work environment.
  • Must be able to communicate clearly in English.
  • Standard business hours with occasional evenings and weekends.
  • Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

None.

Travel/Driving Requirements

Drive agency vehicles locally to facilitate case management services.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army, they will support its religious mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by the supervisor.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

  • Medical/Dental/Vision/Hearing
  • Disability and Life Insurance
  • Felixible Spending Accounts
  • 403(b) Retirement Accounts
  • Pension Plan
  • Generous Time Off

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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