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Insurance Case Manager Jobs in Duluth, MN (NOW HIRING)

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

RN Case Manager Duluth, MN 55811 Overview Position Type Full Time Travel Percentage 100 ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

As a Registered Nurse Case Manager , you will be the heart of our care model, providing 1:1 ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

As a Registered Nurse Case Manager , you will be the heart of our care model, providing 1:1 ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

Registered Nurse Case Manager At St. Croix Hospice, we believe in the power of compassionate care ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

RN Case Manager

Duluth, MN · On-site

$75K - $90K/yr

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... Company car with fuel and insurance covered * Comprehensive health, dental, and vision insurance

Hospice RN Case Manager

Duluth, MN · On-site

$39 - $45/hr

Description Hospice RN Case Manager Part Time 48hrs bi-weekly - approximately every 4th weekend ... insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources.

Hospice RN Case Manager Part Time 48hrs bi-weekly - approximately every 4th weekend on-call ... insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources.

Case Aide - St. Louis County

Duluth, MN · On-site

$17.50 - $18.75/hr

Our services include waiver case management, community living services, care coordination, respite ... Comprehensive medical, dental, vision, disability, and life insurance coverage * Health Savings ...

Care Manager, LTSS

Superior, WI · On-site

$24 - $46.81/hr

Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for ... Preferred Qualifications Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed ...

RN - Hospice

Duluth, MN · On-site

$73K - $92K/yr

Case manage all assigned patient clinical records. Assure the highest quality of care is provided ... Medical, dental & vision insurance * Free and unlimited continuing education units (CEUs) * 24/7 ...

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Insurance Case Manager information

See Duluth, MN salary details

$32.3K

$50.5K

$73.5K

How much do insurance case manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance case manager in Duluth, MN is $50,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $58,600.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What job categories do people searching Insurance Case Manager jobs in Duluth, MN look for?

The top searched job categories for Insurance Case Manager jobs in Duluth, MN are:

What cities near Duluth, MN are hiring for Insurance Case Manager jobs?

Cities near Duluth, MN with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Duluth, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,496 per year, or $24.3 per hour.

Case Manager II - Waiver - (St. Louis County)

Duluth, MN • Hybrid

People Incorporated Mental Health Services
Offices of Mental Health Practitioners • 501 - 1,000 employees

$24.25 - $25.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago


Job description

Case Manager II - Waiver Case Management (St. Louis County)

People Incorporated is seeking Case Manager II to join our Waiver Case Management - (St. Louis County) team to work with clients who are diagnosed with chronic mental illness or other ongoing health conditions. We connect people with services by developing person-centered Support Plans and authorizing services that help them live as independently as possible and integrated within their communities. Waiver Case Management involves more behind-the-scenes service coordination than traditional case management Our Case Managers see clients twice annually and develop long term relationships by developing dynamic service plans. Our staff operate autonomously, creating their own hybrid schedules after completing initial training. We value work-life balance and have manageable caseload sizes that serve 30 individuals on average!

Hours: Full-Time, Monday- Friday, business hours 8am-4:30pm

Location: St. Louis County, MN - Hybrid

Hiring Range: $24.25 - $25.75 hour

Hiring Bonus: $1,000 to external candidates

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Main Job Duties:
•    Attending bi-annual meetings with clients to monitor services
•    Develop and maintain a collaborative relationship with clients serving as a role model for clients by demonstrating positive, proactive and respectful communications
•    Assessing client needs and ensuring continuity of care. 
•    Maintain regular contact with collaborative partners.
•    Making referrals and authorizing services based on client needs and personal outcomes.
•    Maintaining records and documenting all services provided.
•    Excels at documenting all interventions, interactions, and relevant information to the Support Plan consistent with professional and organizational standards
•    Must reside within the metro area

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential duties include:

  • Passing all background and requirements for facility and position; and
  • The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.
  • Must have a valid and current driver’s license and auto insurance.


Requirements for All Case Manager II positions:

  • Valid driver’s license, excellent driving record and current auto insurance
  • Education and Experience Required for Targeted Case Manager II position:
  • Bachelor’s Degree in behavioral science or related field
  • 2,000 hours of supervised experience working with adults with severe and persistent mental illness
  • OR
  • Master’s Degree in behavioral science or related field.


Preferred Qualifications for Targeted Case Manager II position:

  • Experience providing direct services to adults with serious and persistent mental illness
  • Experience with case management and commitment proceedings
  • Knowledge of Recovery, Motivational Interviewing and Person-Centered approach

Education and Experience Required for Hennepin and Dakota County & Saint Louis County Waiver Case Manager II positions:

  • Bachelor’s Degree from an accredited 4-year college with a major in social work, psychology, sociology or a closely related field;
  • OR
  • Bachelor’s Degree from an accredited four-year college with a major in any field, AND
  • One year of experience as a social worker/case manager/care coordinator in a public or private social service agency


Education and Experience Required for Ramsey County Waiver Case Manager II positions:

  • Bachelor’s Degree in Social Work, Special Education, Psychology, Nursing, Human Services or other fields related to the education or treatment of persons with developmental disabilities or related conditions, AND
  • One year of experience in the education or treatment of persons with developmental disabilities or related conditions

Benefits:

•    Benefits include up to 112 hours of Paid Time Off (PTO)
•    Up to 48 hours of Earned Sick and Safe Time (ESST) in accordance with state and local requirements
•    For full-time employees, up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire).
•    403(b) Retirement Savings Plan with a 3% employer-match
•    Multiple health and dental insurance plan choices available?
•    Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
•    Employer-paid Short & Long-Term Disability Insurance & Life Insurance
•    Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
•    Eligibility for state and federal loan forgiveness programs

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.

People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.