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Insurance Case Manager Jobs in Eden Prairie, MN (NOW HIRING)

NFP Corp

Case Manager

Minneapolis, MN · On-site

$44K - $65K/yr

With over 50 years in the insurance industry, we've honed in on our strengths and perfected our ... The Case Manager ensures that all cases move as efficiently through the process as possible ...

NFP Corp

Case Manager

Minneapolis, MN · On-site

$44K - $65K/yr

With over 50 years in the insurance industry, we've honed in on our strengths and perfected our ... The Case Manager ensures that all cases move as efficiently through the process as possible ...

NFP Corp

Case Manager

Minneapolis, MN · On-site +1

$44K - $65K/yr

With over 50 years in the insurance industry, we've honed in on our strengths and perfected our ... The Case Manager ensures that all cases move as efficiently through the process as possible ...

Aon

Case Manager

Minneapolis, MN · On-site

$44K - $65K/yr

With over 50 years in the insurance industry, we've honed in on our strengths and perfected our ... The Case Manager ensures that all cases move as efficiently through the process as possible ...

Aon

Life Insurance Case Design Analyst

Minneapolis, MN · On-site

Document each interaction in the CRM system and complete timely follow-up activities for every case ... Thorough knowledge of life insurance products, planning techniques, illustration platforms, and CRM ...

Bestview Care Options Llc

Case Manager

Saint Paul, MN · On-site

$44K - $58K/yr

Dental insurance * Flexible schedule * Paid time off The Case Manager is responsible for: * Assessing the areas of the consumer's life where assistance is needed. * Offering and coordinating ...

Bestview Care Options Llc

Case Manager

Roseville, MN · On-site

$44K - $58K/yr

The Case Manager is responsible for: * Assessing the areas of the consumer's life where assistance ... Applicants must have a vehicle that is covered with current insurance. Applicant must have a ...

Bestview Care Options Llc

Case Manager

Roseville, MN · On-site

$44K - $58K/yr

The Case Manager is responsible for: * Assessing the areas of the consumer's life where assistance ... Applicants must have a vehicle that is covered with current insurance. Applicant must have a ...

Dungarvin

Case Manager

Mendota Heights, MN · On-site

$53K/yr

Pet Insurance * Life Insurance for full-time employees * 401 K plan with up to 3% employer match ... The case manager position is designed to assist person served in identifying and acquiring both ...

Dungarvin

Case Manager

Mendota Heights, MN

$53K/yr

Pet Insurance * Life Insurance for full-time employees * 401 K plan with up to 3% employer match ... The case manager position is designed to assist person served in identifying and acquiring both ...

Dungarvin

Case Manager

Mendota Heights, MN

$53K/yr

Pet Insurance * Life Insurance for full-time employees * 401 K plan with up to 3% employer match ... The case manager position is designed to assist person served in identifying and acquiring both ...

Acrisure

Case Manager

Saint Louis Park, MN

$65K - $75K/yr

This candidate will be integral to the overall management of our insurance policies, from pending case management and policy delivery to underwriting negotiations of Life insurance, disability ...

Case Central, LLC

Financial Case Manager

Shoreview, MN

$85K - $120K/yr

Case Central works with Financial Services Professionals to offer comprehensive financial analysis ... Deep expertise in annuities, insurance, securities, and investment advisory solutions * Proven ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Eden Prairie, MN

Insurance Case Manager information

See Eden Prairie, MN salary details

$33.1K

$51.8K

$75.4K

How much do insurance case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance case manager in Eden Prairie, MN is $51,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $60,200.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Eden Prairie, MN? For Insurance Case Manager jobs in Eden Prairie, MN, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Eden Prairie, MN look for? The top searched job categories for Insurance Case Manager jobs in Eden Prairie, MN are:
What cities near Eden Prairie, MN are hiring for Insurance Case Manager jobs? Cities near Eden Prairie, MN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Eden Prairie, MN as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $51,836 per year, or $24.9 per hour.

Case Manager

NFP Corp

Minneapolis, MN • On-site

$44K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Posting Description
Who We Are:
Diversified Brokerage Services (part of NFP, an Aon company) is one of the largest brokerage general agencies in the United States specializing in life insurance, and we're proud of our roots, starting as a family run business in 1968 and growing to where we are today. With over 50 years in the insurance industry, we've honed in on our strengths and perfected our processes, resulting in the best possible experience for the advisors we serve. We invite you to learn more about us and discover the "DBS Difference" for yourself! We're part of NFP, a multiple Best Places to Work award winner in Business Insurance. NFP is an organization of consultative advisors and problem solvers who help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
Summary: The Case Manager's purpose is to assist the advisor throughout the underwriting and requirement gathering process until the case or conversion has been placed. The Case Manager ensures that all cases move as efficiently through the process as possible, accurately and completely documenting all case activity during the application or conversion process. They proactively communicate via phone calls and emails with the advisor, carrier, and others to complete the needed requirements. Case Managers provide best-in-class service by reviewing their cases on a frequent basis and advocating for the advisor and insured with the carriers.
This is a full-time, remote opportunity working Monday through Friday, 8:30am - 5:30pm CT regardless of residential time zone.
Functions
This job description is not intended to be a complete and exhaustive statement of the requirements of the job. It is more representative of what is typical of this job.
  • Contribute to the overall success and profitability of the agency.
  • Own and manage an individual caseload of in-process life insurance applications from underwriting approval through issue and placement.
  • Serve as the primary point of contact for all case-related matters, including coordination with internal departments, advisors, and insurance carriers.
  • Manage and respond to case status requests from advisors and correspond with insurance carriers to resolve outstanding requirements in a timely manner.
  • Build and maintain effective working relationships with regional offices, carrier new business and underwriting teams, and internal team members.
  • Collaborate on cross-functional projects with operations or other DBS teams to improve efficiency, enhance transparency, and support a seamless customer experience.
  • Develop a strong understanding of life insurance carrier processes and underwriting guidelines to serve as a trusted new business resource for advisors and their offices.
  • Promote key new business initiatives to support usage, adoption, and awareness of DBS platforms and tools.
  • Consistently meet daily production expectations and quality standards for written and verbal communication.
  • Exempt position (salaried).
  • Expectation of overtime hours as needed to accomplish daily tasks.

Qualifications / Required Skills:
  • Demonstrated time management and organizational skills, with the ability to prioritize workload effectively.
  • Ability and willingness to support team objectives while also working independently.
  • Positive attitude with strong problem-solving skills and a customer-focused mindset.
  • Ability to communicate clearly, professionally, and consistently in both verbal and written formats with internal and external customers.
  • Working knowledge of life insurance products, carrier underwriting processes, and illustrations.
  • Ability to support advisors with questions and usage of DBS website platforms.

Experience / Education:
  • High school diploma or equivalent required
  • Minimum of two years of experience within a life insurance or brokerage environment
  • Strong working knowledge of life insurance case processing
  • Life & Health license preferred

What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $44,000 to $65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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