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Human Services Case Manager Jobs in Rochester, MN

The Salvation Army

Case Manager

Rochester, MN · Hybrid

$24.50 - $26.50/hr

In addition to worship services and pastoral care, services include short and long-term case ... Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without ...

Connectability Of Mn

Service Coordinator - Chore

Rochester, MN · On-site

$20 - $25.50/hr

... case management support, or human services. * Familiarity with Minnesota Medicaid waivers or government-funded programs. * Salesforce experience. * Other Requirements: * High level of integrity ...

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How much do human services case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for human services case manager in Rochester, MN is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $24.66 per hour, depending on experience, location, and employer.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What do human services case managers do?

Human services case managers assess clients' needs, develop service plans, and connect individuals to resources such as healthcare, housing, and social services. They often document cases, coordinate with community agencies, and monitor progress to support clients' well-being and independence.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.
What job categories do people searching Human Services Case Manager jobs in Rochester, MN look for? The top searched job categories for Human Services Case Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Human Services Case Manager jobs? Cities near Rochester, MN with the most Human Services Case Manager job openings:
Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,938 per year, or $22.6 per hour.

Case Manager

The Salvation Army Central Territory

Rochester, MN • On-site

$24.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

570th of 770 rated non-profit organizations

Job description

Position Summary
The Salvation Army Rochester Corps is "Doing the Most Good" by providing holistic, person-centered services to individuals and families. In addition to worship services and pastoral care, services include short and long-term case management; food, clothing, utility, rent, and housing support; shelter and housing programs; and connections to community partners.
The Case Manager provides targeted, person-centered case management to help participants break the cycle of crisis and achieve self-sufficiency. This role includes participant recruitment, service planning, progress monitoring, landlord and community engagement, and ensuring program compliance. Additionally, the Case Manager supports outreach, promotes social services, and assists with reporting.
Wage: $24.50-26.50 per hour, 40 hours per week
20 NE First Ave, Rochester, MN 55906
Essential Functions (approximate time spent)
  • Case Management (70%): Provide long-term, strength-based, person-centered case management to participants. Develop and implement service plans, monitor progress, conduct home visits, and support participants in achieving housing, employment, and self-sufficiency goals.
  • Participant Information Management (10%): Maintain accurate and up-to-date participant records in case files and databases. Ensure timely and compliant documentation of case notes, assessments, and progress updates.
  • Participant Recruitment & Program Promotion (5%): Recruit eligible participants for the scattered-site housing programs. Promote social services and corps programs through outreach, referrals, and community engagement.
  • Community & Organizational Engagement (5%): Support and promote The Salvation Army, RRH, and POH initiatives by collaborating with colleagues and participating in community events, forums, and outreach activities.
  • Resource Development & Landlord Relations (5%): Maintain an updated catalog of local community resources and service providers. Develop and foster relationships with local landlords to support housing initiatives.
  • Program Reporting & Compliance (5%): Assist with grant reporting, processing participant support services, statistical tracking, and program compliance documentation.

Education and Experience
  • Bachelor's degree in a relevant field. A combination of education and experience may be considered in place of a degree.
  • If the degree is in social work, state board licensure is required.
  • Previous experience in social services is required.
  • Experience with long-term case management is preferred.
  • Must successfully pass all required background checks, possess a valid driver's license, and meet the MVR requirements.

Competencies
  • Flexible interpersonal and communication skills.
  • High level of honor in dealing with confidential information.
  • Works with integrity, valuing honesty and diligence.
  • Excellent organizational skills and attention to detail.
  • Proficient with PC, Microsoft Office, and databases.

Working Conditions
  • Primarily sedentary work, involving extended periods of sitting and computer use.
  • Must lift to 20 pounds occasionally.
  • Professional setting, not eligible for a hybrid, remote-friendly work arrangement.
  • Requires clear and effective communication with colleagues, participants, and community members.

Supervisory Responsibilities
  • None

Driving/Travel Requirements
  • Operate agency vehicles in support of program operations and organizational objectives.
  • Frequent local travel is required; rare out-of-town or overnight travel may be necessary.

Other Duties
  • All employees acknowledge that The Salvation Army is a church and agree to support its mission.
  • This job description is not all-inclusive; duties and responsibilities may be assigned or adjusted by the supervisor as needed.

The Salvation Army Mission
The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Fair Chance Hire
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Benefits
The Salvation Army offers a competitive benefits package including:
  • Medical/Dental/Vision/Hearing
  • Disability and Life Insurance
  • Felixible Spending Accounts
  • 403(b) Retirement Accounts

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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