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Telephonic Case Manager Jobs in Minnesota (NOW HIRING)

Nurse Case Manager (NCM)

Hector, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located

Nurse Case Manager (NCM)

Hector, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located

Nurse Case Manager (NCM)

Hector, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located

Nurse Case Manager (NCM)

Hector, MN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located

Nurse Case Manager (NCM)

Saint Paul, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... telephonic services are provided. * Active certification in one of the following: Certified Case ... Nurse Case Manager (RN-NCM - ANCC); or Care Manager Certified (CMC). * Minimum 2 years of ...

Nurse Case Manager (NCM)

Saint Paul, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... telephonic services are provided. * Active certification in one of the following: Certified Case ... Nurse Case Manager (RN-NCM - ANCC); or Care Manager Certified (CMC). * Minimum 2 years of ...

Nurse Case Manager (NCM)

Saint Paul, MN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... telephonic services are provided. * Active certification in one of the following: Certified Case ... Nurse Case Manager (RN-NCM - ANCC); or Care Manager Certified (CMC). * Minimum 2 years of ...

Nurse Case Manager (NCM)

Saint Paul, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... telephonic services are provided. * Active certification in one of the following: Certified Case ... Nurse Case Manager (RN-NCM - ANCC); or Care Manager Certified (CMC). * Minimum 2 years of ...

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Showing results 1-20

Telephonic Case Manager information

See Minnesota salary details

$5

$23

$35

How much do telephonic case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for telephonic case manager in Minnesota is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $32.60 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What are popular job titles related to Telephonic Case Manager jobs in Minnesota?

For Telephonic Case Manager jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Telephonic Case Manager jobs?

Cities in Minnesota with the most Telephonic Case Manager job openings:

Infographic showing various Telephonic Case Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,741 per year, or $23.9 per hour.

Telephonic Case Manager RN Medical or Oncology - Remote

UnitedHealth Group

Eden Prairie, MN • On-site

$60K - $107K/yr

Full-time

Retirement

Posted 16 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Telephonic Case Manager RN Medical/Oncology will identify, coordinate, and provide appropriate levels of care.  The Telephonic Case Manager RN Medical/Oncology is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting.

This is a full-time, Monday - Friday, 8am-5pm position in your time zone.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities: 

  • Make outbound calls and receive inbound calls to assess members current health status
  • Identify gaps or barriers in treatment plans
  • Provide patient education to assist with self-management
  • Make referrals to outside sources
  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
  • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

  • Active, unrestricted Compact RN License 
  • 3 years of experience in a hospital, acute care or direct care setting
  • Proven ability to type and have the ability to navigate a Windows based environment
  • Have access to high-speed internet (DSL or Cable)  
  • Dedicated work area established that is separated from other living areas and provides information privacy

Preferred Qualifications:

  • BSN
  • Certified Case Manager (CCM)
  • 1 years of experience within Medical/Oncology
  • Case management experience
  • Experience or exposure to discharge planning
  • Experience in a telephonic role
  • Background in managed care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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