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Telephonic Case Manager Jobs (NOW HIRING)

paradigm

Telephonic Nurse Case Manager

Milwaukee, WI · On-site

As a Telephonic Case Manager (TCM), you will provide remote medical case management services to injured individuals, many of whom were industrially injured. This position will assist consumers in ...

genex

Telephonic Case Manager

Boca Raton, FL

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

genex

Telephonic Case Manager

Boca Raton, FL · On-site

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

Genex

Telephonic Case Manager

Boca Raton, FL · On-site

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

Corvel

Telephonic Case Manager I

Rogers, AR · On-site

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Overland Park, KS · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Omaha, NE · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Rogers, AR

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

West Des Moines, IA · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

West Des Moines, IA · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Omaha, NE · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Nottingham, MD · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Saint Louis, MO · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Nottingham, MD · On-site

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

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Telephonic Case Manager information

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$5

$24

$36

How much do telephonic case manager jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for telephonic case manager in the United States is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $33.27 per hour, depending on experience, location, and employer.

What Is a Telephonic Case Manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a Telephonic Case Manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

How can I make 2000 a week working from home?

A Telephonic Case Manager can potentially earn $2,000 weekly by working full-time, handling a high volume of cases, and gaining experience or specialized certifications. Increasing productivity, working overtime, or taking on additional clients can also boost income, but earnings depend on the employer's pay structure and workload demands.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized skills, or experience in high-demand fields such as healthcare or insurance. Senior or managerial roles, such as Case Management Directors, can also command higher salaries, sometimes exceeding $80,000 annually depending on the industry and location.

What does a telephonic case manager do?

A telephonic case manager is responsible for coordinating and managing patient care or client cases over the phone. They assess needs, develop care plans, provide support, and communicate with healthcare providers or clients to ensure appropriate services are delivered efficiently. Strong communication skills and familiarity with healthcare or social service systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Telephonic Case Manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What are telephonic case managers?

Telephonic case managers are healthcare professionals who coordinate patient care and manage cases over the phone. They assess patients’ needs, develop care plans, provide health education, and help navigate insurance or treatment options—all remotely. Their goal is to ensure patients receive appropriate, timely care while reducing unnecessary hospitalizations and improving health outcomes. Telephonic case managers often work for insurance companies, hospitals, or healthcare organizations, supporting patients with chronic illnesses, post-discharge needs, or complex health conditions.

Can I be a case manager without a degree?

Telephonic case managers typically need a high school diploma or equivalent, but some employers prefer or require post-secondary education or certifications in case management or related fields. Relevant skills include strong communication, organization, and knowledge of healthcare or social services, and obtaining certifications like the Certified Case Manager (CCM) can enhance job prospects. Requirements vary by employer and jurisdiction, so reviewing specific job postings is recommended.
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Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $50,787 per year, or $24.4 per hour.

Telephonic Nurse Case Manager

paradigm

Milwaukee, WI • On-site

Other

Posted 8 days ago

Job description

We are seeking a full-time, benefitted Telephonic Case Manager with compact RN license and additional CA RN license to work Monday - Friday, 30 hours per week.

As a Telephonic Case Manager (TCM), you will provide remote medical case management services to injured individuals, many of whom were industrially injured. This position will assist consumers in their recovery so that they may return to the highest level of function as possible. The TCM ensures that medical services are coordinated and assessed frequently, vocational options are explored with the injured worker and their employers, and pre-injury employment or alternate employment is secured. In the role of TCM, this position works with all parties to the claim including: the injured person, the claim’s examiner, employer, attorneys (plaintiff and defense) and medical providers.

At Paradigm, People Come First
It's more than a job. It's a passion. Work at Paradigm, and you’ll find deep satisfaction knowing you’re making a profound difference in people’s lives.

  • Meaningful work: better outcomes for all isn’t just our tagline. It’s what guides us to do our best—every day. At Paradigm, you’ll find an authentic connection between the work you do and your passion for making a difference in the world.
  • Exceptional people: You'll work alongside smart people who share a commitment to excellence and a dedication to service. We're not here just for a "job." We're here to transform lives.
  • Collaborative culture: At Paradigm, a spirit of collaboration and care is evident in everything we do. We promote a culture of inclusivity and value diversity of all kinds including thought, knowledge, and experience. No matter the team, everyone works together toward a common goal to deliver exceptional outcomes.

Qualifications:

  • Unencumbered compact RN license required
  • Unencumbered CA RN license required
  • CCM required. Case Managers may also need regional or national certifications and must adhere to the standards of practice outlined by the specific national certifying body or the jurisdictionally accepted standards of practice.  
  • Professional licenses or certifications required to meet qualifications for this position must be current, unrestricted and allow for practice within a state or territory of the United States. 

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