ZipRecruiter

Log In

1

Telephonic Case Manager Jobs (NOW HIRING)

Corvel

Telephonic Case Manager I

West Des Moines, IA · On-site

$62K - $93K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Overland Park, KS · Remote

$62K - $93K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

Corvel

Telephonic Case Manager I

Saint Louis, MO · Remote

$62K - $93K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate ...

next page

Showing results 1-20

People also search for

All JobsTelephonic Case Manager Jobs

Telephonic Case Manager information

See salary details

$5

$24

$36

How much do telephonic case manager jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for telephonic case manager in the United States is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $33.27 per hour, depending on experience, location, and employer.

What Is a Telephonic Case Manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a Telephonic Case Manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

What are the key skills and qualifications needed to thrive as a Telephonic Case Manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What are telephonic case managers?

Telephonic case managers are healthcare professionals who coordinate patient care and manage cases over the phone. They assess patients’ needs, develop care plans, provide health education, and help navigate insurance or treatment options—all remotely. Their goal is to ensure patients receive appropriate, timely care while reducing unnecessary hospitalizations and improving health outcomes. Telephonic case managers often work for insurance companies, hospitals, or healthcare organizations, supporting patients with chronic illnesses, post-discharge needs, or complex health conditions.
More about Telephonic Case Manager jobs
What cities are hiring for Telephonic Case Manager jobs? Cities with the most Telephonic Case Manager job openings:
What states have the most Telephonic Case Manager jobs? States with the most job openings for Telephonic Case Manager jobs include:
What job categories do people searching Telephonic Case Manager jobs look for? The top searched job categories for Telephonic Case Manager jobs are:
Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,787 per year, or $24.4 per hour.

Telephonic Case Manager I

Corvel

West Des Moines, IA • On-site

$62K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

CorVel rating

7.9

Company rating: 7.9 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

82nd of 138 rated financial services

Job description

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient's medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel.
This is a remote position, but all candidates must reside in one of the following states: NE, IA, MO, KS.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
  • Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the referral source
  • Provide assessment, planning, implementation, and evaluation of patient's progress
  • Evaluate patient's treatment plan for appropriateness, medical necessity, and cost effectiveness
  • Utilize medical and nursing knowledge to discuss the current treatment plan/alternate treatment plans with the physician
  • Make medical recommendations of available treatment plans to the payer
  • Implement care such as negotiating and coordinating the delivery of durable medical equipment and nursing services
  • Devise cost-effective strategies for medical care
  • Required to prepare organized reports within a specified timeframe
  • Minimum Productivity Standard is 95% per month
  • Additional duties as assigned

KNOWLEDGE & SKILLS:
  • Ability to make independent medical decisions and recommendations to all parties
  • Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
  • Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers
  • Excellent written and verbal communication skills
  • Ability to meet designated deadlines
  • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
  • Strong interpersonal, time management, and organizational skills
  • Ability to work both independently and within a team environment

EDUCATION & EXPERIENCE:
  • Bachelor's degree required, BSN preferred
  • Graduate of accredited school of nursing
  • Current RN Licensure in state of operation
  • 3 or more years of recent clinical experience, preferably in rehabilitation
  • URAC recognized Case Management certification (ACM, CCM, CDMS, CMAC, CMC, CRC, CRRN, COHN, COHN-S, RN-BC) required to be obtained within 3 years of hire if no nationally recognized certification is present at time of hire
  • Strong clinical background in orthopedics, neurology, or rehabilitation preferred
  • Strong cost containment background, such as utilization review or managed care helpful
  • Certification as a CIRS or CCM preferred

PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $62,306 - $93,123
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What CorVel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply