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Insurance Assistant Jobs in Arizona (NOW HIRING)

LHH US

Account Manager (Insurance)

Phoenix, AZ · On-site

$50K - $65K/yr

... * Assist clients with claims by providing guidance and acting as a liaison between the client and ... Active insurance license (or willing to obtain one through the company If you are interested apply ...

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$12

$18

$27

How much do insurance assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for insurance assistant in Arizona is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Arizona? The most popular types of Insurance jobs in Arizona are:
What are popular job titles related to Insurance Assistant jobs in Arizona? For Insurance Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Arizona look for? The top searched job categories for Insurance Assistant jobs in Arizona are:
What cities in Arizona are hiring for Insurance Assistant jobs? Cities in Arizona with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Arizona as of May 2026, with employment types broken down into 61% Full Time, 29% Part Time, and 10% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,430 per year, or $19 per hour.

Insurance Service Representative (P& C Licensed)

BOULEVARD INSURANCE AGENCY LLC

Chandler, AZ

$18 - $21/hr

Full-time

Posted 20 days ago

Job description

Boulevard Insurance Agency is looking for a friendly, detail-oriented Insurance Service Representative to join our team! This role is ideal for someone who enjoys helping clients, thrives in a structured environment, and wants to be part of a growing agency.
Position Details
  • Schedule: Full-time, Monday–Friday
  • Work Environment: Primarily in-office with the potential for a hybrid schedule after training
  • Location: Chandler, AZ
  • License Required: Active Arizona Property & Casualty license
What You’ll Do

  • Assist clients with policy changes, billing questions, documentation, and general account servicing
  • Process endorsements, cancellations, reinstatements, and claims-related updates
  • Provide exceptional customer service in person, by phone, and via email
  • Support agents with follow-ups, retention initiatives, and client communication
  • Maintain accurate customer records and uphold Allstate compliance standards
  • Opportunity to assist with sales-related tasks; sales interest or experience is a plus

What We’re Looking For

  • Active AZ P&C license — required
  • Prior insurance customer service or agency experience is strongly preferred
  • Strong communication skills and a friendly, professional demeanor
  • Reliable, organized, and comfortable working in a fast-paced environment
  • Tech-savvy and able to learn new systems quickly
  • Interest in sales or prior sales experience is a bonus

What We Offer

  • Competitive pay
  • Hybrid schedule eligibility after training milestones
  • A supportive team environment with growth opportunities
  • Paid training and ongoing professional development
  • Opportunity to build long-term client relationships with a respected Allstate agency