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Insurance Assistant Jobs in Gilbert, AZ (NOW HIRING)

PADT, Inc.

Facilities Technician

Tempe, AZ · On-site

Run errands for purchasing needs (e.g., Costco, hardware store, lunch pickups) * (Company Car will be provided - must be approved to drive through our insurance) * Assist with setup and teardown for ...

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Insurance Assistant information

See Gilbert, AZ salary details

$13

$20

$28

How much do insurance assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance assistant in Gilbert, AZ is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.98 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Gilbert, AZ?

The most popular types of Insurance jobs in Gilbert, AZ are:

What job categories do people searching Insurance Assistant jobs in Gilbert, AZ look for?

The top searched job categories for Insurance Assistant jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Insurance Assistant jobs?

Cities near Gilbert, AZ with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $42,177 per year, or $20.3 per hour.

Licensed Insurance Assistant

Bennett & Porter

Scottsdale, AZ • On-site

$45K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

Job description

Since 2002, Bennett & Porter has built a reputation as one of Arizonas fastest-growing financial and insurance firms. Recognized by Phoenix Business Journal as a Top 25 agency and Ranking Arizona as a Top 10 Business Leader, we continue to raise the standard for service and professionalism. Our team comprises experienced, certified financial and insurance professionals who are committed to delivering exceptional client experiences. Employees enjoy the benefits of working with a supportive leadership team, a collaborative environment, and the flexibility of modern work practices. Our goal is to create an agency where people thrive, grow, and take pride in their work.

We are looking for an Insurance Assistant to join our team. This role is ideal for a detail-oriented, customer-focused professional who enjoys supporting clients and colleagues. You will be the first point of contact for insureds, handling inquiries, guiding them to the right solutions, and providing critical support to agents.

  • Base Pay: $45,000 annually
  • PTO & Holidays Off
  • Health/dental/vision insurance (100% covered for employees)
  • Profit sharing, hands-on training,
  • Monday-Friday schedule, evenings and weekends off
  • Fully Remote work opportunity after 90 day in-office training period

This is a career path with opportunities to grow into positions such as Junior Agent. If you are motivated to learn, committed to accuracy, and want to be part of a respected, award-winning agency, apply today!


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Weekends Off


Responsibilities
  • Address incoming client questions and direct insureds appropriately
  • Educate insureds on coverages, exposures, and exclusions when needed
  • Assist agents with daily tasks and client service support
  • Maintain accurate and complete client files using workflow systems
  • Provide reliable administrative support

Requirements
  • Must be able to type at least 50 WPM with accuracy
  • Must have an active Property & Causualty or Personal Lines insurance license to be considered
  • Must have prior customer service or Personal Lines insurance-related experience
  • Strong attention to detail and organizational skills
  • Ability to work independently while remaining a reliable team player
  • Professional communication skills and a client-first mindset