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Insurance Assistant Jobs in Arizona (NOW HIRING)

The Gowan Co.

Insurance Specialist

Yuma, AZ · On-site

The Insurance Specialist will assist in the renewal process, claims management, and risk mitigation while maintaining relationships with brokers and service providers. Job Status: * Full-Time * ...

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How much do insurance assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for insurance assistant in Arizona is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Arizona? The most popular types of Insurance jobs in Arizona are:
What are popular job titles related to Insurance Assistant jobs in Arizona? For Insurance Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Arizona look for? The top searched job categories for Insurance Assistant jobs in Arizona are:
What cities in Arizona are hiring for Insurance Assistant jobs? Cities in Arizona with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Arizona as of May 2026, with employment types broken down into 61% Full Time, 29% Part Time, and 10% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,430 per year, or $19 per hour.
Insurance Specialist

Insurance Specialist

The Gowan Co.

Yuma, AZ • On-site

Full-time

Posted 11 days ago

Job description

Insurance Specialist

Job Purpose:
The Insurance Specialist is responsible for managing Corporate and Single and Multi-Parent Captive insurance programs, analyzing insurable risks, and coordinating with operational groups to ensure appropriate insurance coverage. The Insurance Specialist will assist in the renewal process, claims management, and risk mitigation while maintaining relationships with brokers and service providers.

Job Status:

  • Full-Time
  • Exempt
  • Reports to: Risk Manager

Core Functions:

  • Risk Management:
    Research, evaluate, and make recommendations on trends in risk management and loss control strategies to minimize potential risks.
  • Insurance Renewal Process:
    Collect underwriting information across the company's portfolio, manage contract reviews, negotiate terms and premiums, and handle broker communications during the annual renewal process.
  • Financial Analysis & Reporting:
    Assist in preparing budgets, forecasts, and financial reports, including analyzing insurance premiums, evaluating the financial performance of insurance programs and captives, and determining premium allocations.
  • Claims Management:
    Oversee claims management, including coordination with third-party administrators, communication with insurers and operational groups, facilitation of claim review meetings, and analysis of claim reserves.
  • Vendor & Broker Relations:
    Maintain strong relationships with insurers, brokers, and program administrators. Manage services provided by these partners and ensure all aspects of the insurance program run smoothly.
  • Data Analysis & Reporting:
    Analyze loss data and prepare management reports. Ensure loss data trends are identified and risk mitigation strategies are implemented where needed.
  • Insurance Certificates & Documentation:
    Coordinate with brokers to issue insurance certificates, Auto ID cards, and other necessary insurance documents. Manage day-to-day interactions related to insurance needs.
  • Contract Support:
    Assist in the review of contracts to ensure risk-related provisions comply with insurance policies and assure competitiveness in the marketplace.

Qualifications & Skills:

  • Required Education:
    • Bachelor’s degree in Risk Management, Insurance, Business, Finance, or a related field.
  • Experience:
    • 5-7 years of experience in multiline insurance coverages, preferably in an agent/brokerage environment.
  • Skills:
    • Strong knowledge of insurance programs, risk mitigation strategies, and claims management.
    • Excellent organizational skills, with proven ability to prioritize and manage multiple tasks to meet deadlines.
    • Strong analytical skills, with the ability to evaluate data and provide insights into risk management strategies.
    • Strong communication and interpersonal skills, with the ability to interact with all levels of the organization and external partners.
    • Self-motivated, proactive, and able to work independently, while also collaborating effectively with internal teams.
    • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and experience with database administration.

Job Expectations / Working Conditions:

  • Travel:
    Occasional travel may be required for meetings with brokers, insurers, or other stakeholders.
  • Work Environment:
    Office environment, with the ability to work at a desk for extended periods of time.

Physical Requirements:

  • Light lifting and minimal physical tasks may be required.
  • Occasional overtime may be needed to meet deadlines.