1

Information Technology Associate Jobs (NOW HIRING)

Senior IT Auditor

Phoenix, AZ

$93K - $122K/yr

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software ...

The IT Help Desk Associate will be the first line of support for all end users in the organization, handling technical issues related to computers, software, hardware, and networks while also ...

Information Technology Associate I (Junior) Clearance Type: None Responsibilities (including but not limited to): * Assist with installing, configuring, and maintaining hardware, software, and ...

They are seeking an IT Help Desk Associate to provide first-line technical support to all end users, troubleshoot issues, and implement process improvements to enhance the employee experience.

They are seeking an IT Help Desk Associate to provide first-line support for end users, troubleshoot technical issues, and implement process improvements to enhance the employee experience.

What You'll Be Doing A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate ...

A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate responds to customer ...

What You'll Be Doing A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate ...

next page

Showing results 1-20

Information Technology Associate information

See salary details

$13

$29

$55

How much do information technology associate jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for information technology associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What cities are hiring for Information Technology Associate jobs? Cities with the most Information Technology Associate job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
Who are the top companies hiring for Information Technology Associate jobs? The top employers for Information Technology Associate jobs are:
What states have the most Information Technology Associate jobs? States with the most job openings for Information Technology Associate jobs include:
Senior IT Auditor

$93K - $122K/yr

Full-time

Medical, Dental, Retirement

Posted 16 days ago


Job description

Job Title:

Senior IT Auditor

Location:

CityScape

What you'll do:

As a Senior IT Auditor, you'll assist in assessing the design and operating effectiveness of IT controls within the various integrated audits in your assigned coverage areas, supporting the execution of the department's annual audit plan. You'll prepare for and attend process walkthrough meetings, document process narratives, and test controls for adherence to bank policies and procedures, and compliance with federal and state banking regulations. You'll follow a similar process for testing and validating implemented management action plans designed to close audit issues. You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not limited to information technology, credit administration, risk management and compliance disciplines as required. Your IT Associate Audit Director will serve as your mentor to assist in your professional development. You'll also have the opportunity of attending and participating in your peer group meetings, which provide support and insight as your career develops.
  • Support the IT Audit Director, IT Associate Audit Director, and IT Audit Project Manager with integrated audits, mainly the banking operations audit function but not limited to information technology, credit administration, risk management and compliance disciplines as required and completes multiple audit assignments and/or projects.
  • Understand risk management frameworks to help in internal control evaluation of audit assignments. Assist in audit planning for various audit assignments and/or projects.
  • Using the audit software (Wdesk/Workiva), create audit documentation for process narratives and test the design and operating effectiveness of internal controls to established policies & procedures as well as regulatory guidance. Respond to review notes generated by IT Audit Project Manager and IT Associate Audit Director, and provide conclusions and recommendations per audit methodology. Perform additional testing as determined to be necessary.
  • As assigned, plan and perform test of validation for implemented management action plans. Assist in the closure of audit issues per audit methodology.
  • Provide ad-hoc reports and status updates to the IT Audit Project Manager.
  • Comply with department annual training requirements and proactively draft and discuss performance goals with IT Associate Audit Director.
  • Attend and participate in team, peer and one-on-one meetings.

What you'll need:

  • The role primarily focuses on auditing IT general controls and ITdependent controls relied upon by business and financial process owners. The auditor assesses the design and operating effectiveness of controls across areas such as access management, change management, system development lifecycle, IT infrastructure and operations, and cybersecurity.
  • Relevant certifications preferred (i.e., CISA, CISSP, or CIA)
  • 2+ years of related experience in Internal Audit, Risk Management, Regulatory Compliance, or similar field.
  • Prior relevant experience in financial services and internal audit preferred, but not required
  • Knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices preferred
  • Bachelor's degree required
  • Skills expected relative to experience level include time management, organizational, public speaking, and written communication
  • Occasional travel may be required
  • Candidates may be considered for other open positions based on relevant experience and interview performance

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation