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Information Technology Associate Jobs (NOW HIRING)

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

They are seeking an IT Help Desk Associate to provide first-line support for end users, troubleshoot technical issues, and implement process improvements to enhance the employee experience.

TENICA and Associates LLC

IT Associate TS/SCI

Chantilly, VA · On-site

$80K - $160K/yr

ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you will be responsible for providing guidance and developing, and maintaining IT strategy and tasks to ...

Plateau Software, Inc.

IT Associate - 3rd Shift

AZ · On-site

Plateau Group is seeking an Associate level IT Technician to join our team. The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions ...

Stifel

IT Associate I - Service Desk

Saint Louis, MO · On-site

What You'll Be Doing A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate ...

Collabera

IT Associate Technology Analyst

Moline, IL · On-site

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...

Harris

$22.83/hr

Position: IT Associate Desktop support analyst The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization ...

Plateau Software Inc

Plateau Group is seeking an Associate level IT Technician to join our team. The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions ...

Collabera

IT Associate Technology Analyst

Moline, IL · On-site

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...

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Information Technology Associate information

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$13

$29

$55

How much do information technology associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for information technology associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What cities are hiring for Information Technology Associate jobs? Cities with the most Information Technology Associate job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
Who are the top companies hiring for Information Technology Associate jobs? The top employers for Information Technology Associate jobs are:
What states have the most Information Technology Associate jobs? States with the most job openings for Information Technology Associate jobs include:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.
IT Help Desk Associate

IT Help Desk Associate

Radiant

El Segundo, CA • On-site

Full-time

Re-posted 4 days ago

Job description

Job Summary:
Radiant is a startup based in El Segundo, CA, focused on developing portable nuclear microreactors. They are seeking an IT Help Desk Associate to provide first-line support for end users, troubleshoot technical issues, and implement process improvements to enhance the employee experience.
Responsibilities:
• Provide first-line technical assistance and support to in-person and remote end users, resolving issues with computers, software, hardware, networks, and peripherals.
• Manage the support request software system (Jira) to ensure timely and effective issue resolution.
• Maintain IT inventory, including workstations and accessories.
• Collaborate with other members of IT to complete user-facing projects.
• Provide smooth and effective onboarding and offboarding for all employees and contractors.
• Develop and maintain documentation and processes as the company scales.
Qualifications:
Required:
• 1+ years in a help desk, IT associate, or similar industry position.
• Basic knowledge of and experience with troubleshooting Windows devices (consumer or enterprise).
• Excellent and effective verbal and written communication.
• Must have great attention to detail in both issue resolution and proactive follow-up in process improvement.
• Must be willing to work extended hours and weekends as necessary to accomplish our mission.
• Must work 100% onsite at El Segundo HQ.
Preferred:
• 2+ years in a help desk, IT associate, or similar industry position.
• Experience with Office 365, Microsoft Entra ID (formerly Azure AD), and/or Intune.
• Experience with troubleshooting macOS and Linux.
• Desire to go the extra mile and leave no stone unturned when troubleshooting and reaching solutions.
• Eager to continuously learn new technologies with an innate sense of curiosity.
Company:
Radiant develops portable nuclear microreactors designed to generate electricity and heat in a compact, factory-built form. Founded in 2019, the company is headquartered in El Segundo, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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