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Information Technology Associate Jobs in Hawaii (NOW HIRING)

Arthur Lawrence

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IT Helpdesk Technologist

Honolulu, HI · On-site

$25 - $30/hr

Deliver professional and customer-focused technical support to store associates, field teams, and ... IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate ...

SMX

IT Support Generalist

Aiea, HI · On-site

Associate or bachelor's degree in information technology, Computer Science, or a related field ... Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: Modern ...

prh

IT Technician (Full Time)

Kamuela, HI · On-site

$23.50 - $32.25/hr

Here, your contributions will directly impact the experience of both our associates and guests. As ... As an IT Technician, you will provide first-level technical support for end users while assisting ...

SMX

IT Support Generalist

Aiea, HI · On-site

$90K - $99K/yr

Associate or bachelor's degree in information technology, Computer Science, or a related field. * Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: Modern Desktop ...

Amentum

$120K - $150K/yr

Amentum is seeking an Information Technology Specialist to support Marine Forces Pacific (MARFORPAC ... Possess Cisco Certified Network Associate (CCNA) Security certification * Experience with Cisco ...

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Information Technology Associate information

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$14

$30

$57

How much do information technology associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for information technology associate in Hawaii is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $36.44 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Hawaii? The most popular types of Information Technology jobs in Hawaii are:
What cities in Hawaii are hiring for Information Technology Associate jobs? Cities in Hawaii with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Hawaii as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,760 per year, or $30.7 per hour.
IT Specialist Sr with Security Clearance

IT Specialist Sr with Security Clearance

AAC Inc.

Aiea, HI • On-site

Other

Posted 22 days ago

Job description

IT Specialist Sr Perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum Information Technology (IT) system operations. Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, IT systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol (IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery. The position location is Pearl Harbor, Hawaii An active Secret clearance is required for eligibility for this position Required Skills
Years of experience: 10+ Education: Bachelors Certifications: -IAT Level III Must be willing to acquire one of the following certs within 6 months of start: -Cisco Certified Network Professional (CCNP) (Routing and Switching)
-Cisco Certified Design Professional (CCDP)
-Microsoft Technology Associate (MTA)
-Microsoft Certified Solutions Associate (MCSA)
-Microsoft Certified Technology Specialist (MCTS) Required Experience
Ten plus (10+) years of IT experience configuring the following protocols: -Internet Protocol version 6 (IPv6), Virtual Local Area Networks (VLANs) -Enhanced Interior Gateway Routing Protocol (EIGRP) Border Gateway Protocol (BGP) -Virtual Private Networks (VPNs), and Network Address Translation (NAT)

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