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Information Technology Associate Jobs (NOW HIRING)

Latitude Inc

IT Associate

Baltimore, MD · On-site

$20 - $21/hr

The IT Associate shall manage SharePoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and ...

Woodcraft Rangers

IT Associate

San Bernardino, CA · On-site

IT Associate Reports to: Director of Systems and IT Direct Reports: None Status: Full-time; Hourly; Non-Exempt Hourly Range: $28.00 - $33.50 Schedule : 40 hours/week, Monday - Friday, 8:30 AM - 5:00 ...

Woodcraft Rangers

IT Associate

Empire, CA · On-site

$28 - $33.50/hr

IT Associate Reports to: Director of Systems and IT Direct Reports: None Status: Full-time; Hourly; Non-Exempt Hourly Range: $28.00 - $33.50 Schedule : 40 hours/week, Monday - Friday, 8:30 AM - 5:00 ...

Braze

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

V2X

The Level 3 IT Associate is a proficient professional who supports a wide range of IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications ...

Touro University New York

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

Touro University

IT Associate

Hawthorne, NY

$52K - $65K/yr

The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with ...

Touro University New York

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

Braze

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

PEOPLE TECHNOLOGY AND PROCESSES LLC

Title: Information Technology Associate III (Mid) Clearance Type: None Responsibilities (including but not limited to): * Provide broad technical support for Navy information systems, network ...

Parker

Digital & IT Associate

Clyde, NY · On-site

The Digital & IT Associate is responsible for analyzing use and needs, then developing and applying current information technology to satisfy business requirements or solve business related issues.

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Information Technology Associate information

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$13

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$55

How much do information technology associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for information technology associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What cities are hiring for Information Technology Associate jobs? Cities with the most Information Technology Associate job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
Who are the top companies hiring for Information Technology Associate jobs? The top employers for Information Technology Associate jobs are:
What states have the most Information Technology Associate jobs? States with the most job openings for Information Technology Associate jobs include:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.
IT Associate

IT Associate

Latitude Inc

Baltimore, MD • On-site

$20 - $21/hr

Other

Re-posted 12 days ago

Job description

The IT Associate shall manage SharePoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and work tasks. The support and maintenance shall meet the requirements of the company's defined policies, processes, and SLA's. The support and maintenance shall be addressed in a timely manner to comply with internal requirements. 
Responsibilities
  •  Provides technology support remotely and in-person (when required), to include but not limited to: advanced problem diagnosis and error resolution, equipment setup/repair, assisting with network /server troubleshooting/patching, telecom support/troubleshooting.
  • Manages helpdesk support.
  • Assists with (or coordinates) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.
  • Resolves incidents associated with company-standard end user software and hardware, including mobile/hand-held technologies. Identifies sources and trends of technical problems to prevent future occurrences within the prescribed processes and SLAs.
  • Assists with off-site support for company sponsored functions/meetings.
  • Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops and suggests appropriate solutions.
Requirements
  • 1-2 years' work experience in technology services and/or consulting environment
  • Must be located within 30 miles of the Baltimore, MD area and able to travel for urgent IT issues if needed.
  • Highly proficient with SharePoint tool and management
  • Highly proficient with Microsoft office suite
  • Strong Networking capabilities
$20 - $21 an hour
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