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Information Technology Associate Jobs in Kentucky

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IT Support Associate

Lexington, KY · On-site

The role of the IT Support Associate is to provide first-line support for all staff. The IT Support Associate is responsible for logging incidents and service requests and resolving support requests ...

Xerox

IT Solutions Consultant

Lexington, KY · On-site

... Associate Currency USD - United States - US Annual Base Salary Minimum 43,260 Annual Base Salary ... Position Summary As an IT Solutions Consultant, you will focus on growing Xerox's IT services and ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Kentucky

Information Technology Associate information

See Kentucky salary details

$11

$25

$48

How much do information technology associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for information technology associate in Kentucky is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $30.48 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Kentucky? The most popular types of Information Technology jobs in Kentucky are:
What cities in Kentucky are hiring for Information Technology Associate jobs? Cities in Kentucky with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,301 per year, or $25.6 per hour.
Supervisor, Health Information Technology, Release of Information, Hybrid, Days

Supervisor, Health Information Technology, Release of Information, Hybrid, Days

Norton Healthcare

Louisville, KY • On-site

Full-time

Posted 18 days ago

Norton Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

263rd of 890 rated healthcare providers

Job description

Responsibilities
The Supervisor, HIT oversees and coordinates the activities of personnel in Norton Healthcare's medical records department(s), while ensuring adherence to and consistent application of departmental policies and procedures. This includes, but is not limited to, monitoring daily operations, developing and tracking individual performance, ensuring excellent front-line customer service, coaching and mentoring staff, as well as addressing staff behavior, work performance, attendance and tardiness, as appropriate.
**This role offers a hybrid work option. Initial training will take place at a Norton Healthcare facility, and you must be available to come onsite for business needs as required. Employees in this position must reside in Kentucky or Indiana.**
Qualifications
Required:
  • Three years of Health Information Management or Health Information Technology
  • Associate Degree
  • One of: RHIA or RHIT

Desired:
  • One year supervisory experience
  • Bachelor Degree
  • Registered Health Information Technician OR Registered Health Information Administrator

What Norton Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Norton Healthcare logo

About Norton Healthcare

Sourced by ZipRecruiter

Norton Healthcare is a not-for-profit hospital and health care system and is Louisville's second largest employer, with more than 18,000 employees, over 1,700 employed medical providers and approximately 2,000 total physicians on its medical staff. The system includes six hospitals (five in Louisville and one in Madison, Indiana) with 1,993 licensed beds, eight outpatient centers, 18 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens clinics and an expanded telehealth program. It provides care at more than 340 locations throughout Kentucky and Southern Indiana.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1988

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