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Information Technology Associate Jobs (NOW HIRING)

Glenmark Pharmaceuticals

IT Associate

Monroe, NC · On-site

Position Overview As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and ...

TEKsystems

IT Associate

Rochester, NY · On-site

$20 - $23/hr

Description TEKsystems' client in Rochester NY is looking to hire a IT Associate on a contract to hire basis. This role supports day-to-day technology operations with an emphasis on end‑user ...

Global Blockchain Talent

IT Associate

Monroe, NC · On-site

$60 - $80/hr

Position Overview As an IT Associate, your role involves providing day‑to‑day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and ...

Braze

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Travel Placement Service

IT Associate

Brentwood, CA · On-site

$30 - $40/hr

IT Support Specialist - Travel Agency Experience Required Location: Brentwood, CA - Onsite | Pay: $30.00-$40.00 per hour | Full-Time We are seeking an experienced IT Support Specialist to provide ...

PEOPLE TECHNOLOGY AND PROCESSES LLC

Title: Information Technology Associate III (Mid) Clearance Type: None Responsibilities (including but not limited to): * Provide broad technical support for Navy information systems, network ...

Trewon Technologies LLC

JR IT Associate

Leesburg, VA

$65K - $90K/yr

The Jr IT Associate work with SMEs and leverage knowledge of sample environments below to customize and create application solutions. This role requires organizational skills, effective communication ...

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Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for information technology associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
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Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.

IT Associate

Glenmark Pharmaceuticals Inc.

Monroe, NC

Full-time

Re-posted 2 days ago

Job description

Company Overview

Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd., a leading player in the discovery of new molecules – both New Chemical Entities (NCE's) and New Biological Entities (NBEs'), with eight molecules in various stages of clinical development. Glenmark Pharmaceuticals Inc., USA is a fast growing and robust US generics business, with plans to move into the innovative market as well. The USA subsidiary also markets APIs to regulated and semi-regulated countries.
Glenmark Pharmaceuticals Ltd. employs over 16,000 people in more than 60 countries, including twelve manufacturing facilities, five R&D centers, and front-ends in the US, EU, India, and Brazil.
Currently, Glenmark is in a phase of immense growth both in the U.S. and abroad, and is well-positioned to successfully emerge as a leading integrated research–based pharmaceutical company.

Position Overview

As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and restore processes, tape handling, inventory management, and maintaining service ticket records. Additionally, you’ll monitor and maintain infrastructure software platforms, manage user/password compliance for manufacturing/laboratory system, and oversee the company’s IT network, servers, and security systems. Your responsibilities extend to investigating network issues, collecting usage statistics, recommending system improvements, and performing routine configuration and installation of IT solutions. Collaborating with relevant teams to address incidents and create viable workarounds is also part of your service delivery responsibilities.

Job Responsibilities

  • Provide day-to-day operational support for existing infrastructure services and desktop support including tasks such as backup and restore, tape handling, inventory management, and maintaining service ticket records.
  • Provide first-level technical support for hardware, software, network, and server-related issues. Install, configure, maintain, and troubleshoot desktops, laptops, printers, and other IT equipment.
  • Administer and monitor LAN/WAN, Wi-Fi networks, VPN connectivity, routers, switches, and firewalls. Install, configure, maintain, and monitor Windows and/or Linux servers.
  • Manage Active Directory, Group Policy, DNS, DHCP, file sharing, and user authentication services.
  • Create, modify, and manage user accounts, passwords, access permissions, and email accounts.
  • Monitor server performance, storage capacity, and system availability, and perform routine maintenance.
  • Install operating system updates, security patches, firmware updates, and antivirus solutions on endpoints and servers.
  • Perform server backups, data restoration, and support disaster recovery and business continuity processes.
  • Monitor network performance, identify bottlenecks, and resolve connectivity issues.
  • Maintain IT inventory, software licenses, asset records, and technical documentation.
  • Respond to help desk tickets and resolve issues within agreed service levels.
  • Coordinate with vendors for hardware repairs, server maintenance, and software licensing.
  • Implement and maintain cybersecurity controls, including endpoint protection, access control, and security monitoring.
  • Assist with virtualization platforms (VMware, Hyper-V, or similar) and cloud services such as Microsoft 365 and Azure/AWS, where applicable.
  • Provide user training and guidance on IT systems, security awareness, and organizational IT policies.
  • User Account Management and Backup and Restoration

Knowledge, Skills & Abilities

Education & Experience

  • Bachelor’s degree in an Information Technology-related field (minimum four years of study). (Required)
  • Relevant certifications would be advantageous.
  • 3+ years of experience in IT HelpDesk.

Knowledge and Skills

  • Minimum of three years’ experience in managing server infrastructures and data center operations.
  • Proficient with Windows servers.
  • Skilled in system and network configuration, systems installation, and upgrades.
  • Familiar with LAN/WAN networking.
  • Experienced in SAN and database administration.
  • Proficient in IT helpdesk operations and technical support.
  • Capable of managing and supporting equipment validation/qualification (CSV).
  • Ability to manage complex projects.
  • Competence in overseeing a small data center.
  • Strong communication skills.
  • Adherence to project timelines and completion targets.
  • CompTIA A+ (Preferred)
  • CompTIA Network+ (Preferred)