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Information Technology Assistant Jobs in Silver Spring, MD

Maryland Wellness

IT Intern

Baltimore, MD · On-site

$15 - $19.75/hr

The IT intern assists the IT department with maintaining and recording company technology and ... Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ...

Employee Navigator

IT Administrator

Bethesda, MD

The IT Administrator will support our organization in several ways, including Microsoft 365 and ... systems * Assist with configuration and maintenance of switches, firewalls, and other network ...

Employee Navigator

IT Administrator

Bethesda, MD

$65K - $100K/yr

The IT Administrator will support our organization in several ways, including Microsoft 365 and ... systems * Assist with configuration and maintenance of switches, firewalls, and other network ...

Employee Navigator

IT Administrator

Bethesda, MD · On-site

$65K - $100K/yr

The IT Administrator will support our organization in several ways, including Microsoft 365 and ... systems * Assist with configuration and maintenance of switches, firewalls, and other network ...

Gilchrist

Radiology Technology Assistant

Baltimore, MD · On-site

$17.18 - $22.77/hr

Prepares Imaging rooms for patient procedures, gathers patient information and responds to patient ... vein). Assist Technologist by loading and transporting Imaging plates to plate reader. Perform ...

BTI

GovCon IT Director

Upper Marlboro, MD · On-site

Support the planning, implementation, and maintenance of IT systems, infrastructure, and security controls. * Assist in developing IT policies, procedures, and compliance documentation aligned with ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model ... * Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with ...

Guidehouse

IT Advisory Manager

Chantilly, VA

$97K - $119K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

Guidehouse

IT Advisory Manager

Mclean, VA · On-site

$96K - $117K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

Guidehouse

IT Advisory Manager

Chantilly, VA · On-site

$97K - $119K/yr

Requesting, obtaining, reviewing, and analyzing a variety of artifacts to assist in executing IT controls testing such as security plans, SOPs, system screenshots, and system configuration settings

Seneca Holdings

IT Governance Analyst

Chantilly, VA · Remote

Work with IT Governance Team to update and Integrate CR processes and procedures with broader IT Governance. * Assist with redesigning the Architecture Review Board (ARB) and implement automation.

Montcure, LLC

IT Audit - Staff

Alexandria, VA · On-site

$65K - $80K/yr

Key Responsibilities: * Assist in the execution of IT audit procedures supporting financial statement and attestation engagements. * Perform testing of IT General Controls (ITGCs), including access ...

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All JobsInformation Technology JobsInformation Technology Assistant JobsInformation Technology Assistant Jobs in Silver Spring, MD

Information Technology Assistant information

See Silver Spring, MD salary details

$11

$23

$40

How much do information technology assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for information technology assistant in Silver Spring, MD is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Silver Spring, MD? The most popular types of Information Technology jobs in Silver Spring, MD are:
What are popular job titles related to Information Technology Assistant jobs in Silver Spring, MD? For Information Technology Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Silver Spring, MD look for? The top searched job categories for Information Technology Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Information Technology Assistant jobs? Cities near Silver Spring, MD with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,743 per year, or $23.4 per hour.

IT Support Specialist - TS/SCI with Polygraph

General Dynamics Information Technology

Mclean, VA • On-site

$106K - $143K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 223 rated it services

Job description

Share
REQ#: RQ224702Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Support Specialist joining our team.

DAY-TO-DAY:

  • Demonstrated experience in IT support or help desk roles
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues
  • Demonstrated experience troubleshooting Tier 2 technical issues
  • Demonstrated experience deploying and testing hardware and software
  • Demonstrated experience leading Tier 2 technical deployments and training resources for rollout
  • Demonstrated experience using an enterprise ticketing system
  • Demonstrated experience providing superior customer service and support
  • Demonstrated experience resolving technical issues efficiently

REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics.
  • Demonstrated experience providing strong customer service and problem solving.
  • Demonstrated experience interacting with the appropriate service providers to resolve IT systems, connectivity, and network issues.
  • Demonstrated experience in supporting VTC to include but not limited to Microsoft Teams, WebEx, and Skype.
  • Demonstrated experience in providing mission IT software and hardware support to include but not limited to desktop, software, hardware, printers, uninterrupted power supply (UPS), data transfer requests, and assist with deploying COTS and GOTS applications to meet mission requirements.
  • Demonstrated experience working across multiple organizations with competing priorities to resolve IT systems and networks issues, and provide problem solutions to meet mission requirements while adhering to security policies and plans.
  • Demonstrated experience in providing support in mission IT environment to facilitate, enable, and drive IT system requirements to fruition.
  • Demonstrated experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues.
  • Demonstrated experience in answering users inquiries regarding computer software and hardware operation to resolve problems.
  • Demonstrated experience in using enterprise tools to document and track incident tickets.
  • Demonstrated experience working in a team environment and with all levels of management.

DESIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Skills and demonstrated knowledge that are highly desired but not required to perform the work include:
  • Demonstrated experience with IT service delivery processes.
  • Demonstrated experience multi-tasking in an environment with competing priorities and short suspense timelines.
  • Demonstrated experience with the Sponsors enterprise IT incident ticketing tool.

WHAT YOULL NEED TO SUCCEED:

  • Education: Bachelors degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Required Experience: 3+ years of related
  • Security Clearance Level: TS/SCI with Polygraph
  • Location: Tysons, VA - On Customer Site
  • Work Schedule: 9:30am - 6pm
  • U.S. Citizenship Required


GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#WeAreGDIT
#JET
#GDITEnhanced2026
#VA_2026Alumni

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $106,275 - $143,782. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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