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Information Technology Assistant Jobs in Silver Spring, MD

Narrative Strategies LLC

Fall 2026 IT Intern

Washington, DC

$17 - $22.75/hr

The IT Intern will assist with day-to-day IT operations, helping with technology set-up, troubleshooting, and keeping our IT environment organized, as well as coming up with new innovative technology ...

Omm IT Solutions

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

... n \n * Assist with management and tracking of IT strategic plan, tasks and projects. \n * Assist with revising and maintaining a roadmap of IT infrastructure projects and upgrades that are ...

RadNet

Tech Assistant

Mount Airy, MD

$17.25 - $23.75/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Timonium, MD · On-site

$18/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Timonium, MD

$17.25 - $23.75/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Mount Airy, MD · On-site

$18/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Lutherville Timonium, MD

$18 - $24/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Saronic Technologies

IT Technician

Arlington, VA · On-site

... and effective solutions. * Assist with network configurations, including routers, switches ... Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.

Next Step Systems

IT Manager

Washington, DC · On-site

$107K - $131K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

Sharp Solutions Inc

IT Consultant

Washington, DC · On-site

Collect, analyze, and maintain strategic IT data. * Assist in developing and maintaining CBP/DHS dashboards and data visualization tools. * Generate reports and metrics for leadership. * Support CBP ...

Sharp Solutions Inc

IT Consultant

Washington, DC · On-site

Collect, analyze, and maintain strategic IT data. * Assist in developing and maintaining CBP/DHS dashboards and data visualization tools. * Generate reports and metrics for leadership. * Support CBP ...

Sharp Solutions Inc

IT Consultant

Washington, DC · On-site

Collect, analyze, and maintain strategic IT data. * Assist in developing and maintaining CBP/DHS dashboards and data visualization tools. * Generate reports and metrics for leadership. * Support CBP ...

The Consortium, Inc.

IT Technician

Washington, DC · On-site

... • Assist with file & print services related issues • Proactively work with upper management on goals and deadlines • Perform general IT operations support and coordination including set up ...

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Information Technology Assistant information

See Silver Spring, MD salary details

$11

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How much do information technology assistant jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for information technology assistant in Silver Spring, MD is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.38 per hour, depending on experience, location, and employer.

What is the role of IT assistant?

An IT assistant provides technical support for computer systems, software, and hardware within an organization. They troubleshoot issues, install and maintain equipment, and may assist with network setup and security. Strong problem-solving skills and knowledge of operating systems and common software are essential for this role.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What is an information technology assistant?

An information technology assistant is a professional who provides technical support, troubleshooting, and maintenance for computer systems, networks, and software. They often assist with hardware setup, software installation, and user support, requiring knowledge of operating systems, networking, and common IT tools.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What jobs pay 4000 a week without a degree?

An Information Technology Assistant typically does not earn $4,000 a week without a degree; however, some high-paying roles in tech, such as freelance software developers, cybersecurity consultants, or IT project managers with experience and certifications, can reach or exceed that level. These roles often require specialized skills, certifications, or extensive experience rather than formal degrees alone.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What IT career is best for beginners?

Entry-level IT careers such as help desk technician, IT support specialist, or computer support technician are suitable for beginners. These roles typically require basic knowledge of computer hardware, software, and troubleshooting skills, often supported by certifications like CompTIA A+ or Network+. Gaining hands-on experience and foundational certifications can help start a career in IT.
More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Silver Spring, MD? The most popular types of Information Technology jobs in Silver Spring, MD are:
What are popular job titles related to Information Technology Assistant jobs in Silver Spring, MD? For Information Technology Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Silver Spring, MD look for? The top searched job categories for Information Technology Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Information Technology Assistant jobs? Cities near Silver Spring, MD with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,743 per year, or $23.4 per hour.

Fall 2026 IT Intern

Narrative Strategies LLC

Washington, DC

$17 - $22.75/hr

Full-time

Retirement

Posted 7 days ago

Job description

Role Description

Narrative Strategies seeks an IT intern for their Washington, DC offices. The IT Intern will assist with day-to-day IT operations, helping with technology set-up, troubleshooting, and keeping our IT environment organized, as well as coming up with new innovative technology solutions for a growing company. We are seeking a motivated and interested intern, passionate about technology, and excited about gaining experience in a professional setting.

This internship is designed for a student or early-career professional who wants hands-on experience with macOS support, Apple hardware, cloud productivity tools, device lifecycle management, and customer-focused IT service delivery. Applications will be considered on a rolling basis, and applications close August 15.


Typical Responsibilities

Typical responsibilities will include technology set-up and management, troubleshooting, and helping with inventory projects.


Conference Room & Office Technology

  • Assist with setup and testing of conference room technology, including displays, cameras, microphones, speakers, and video conferencing systems.
  • Help troubleshoot Zoom, Teams, and AV-related issues before or during meetings.
  • Support printers, scanners, wireless networks, and other office technology used by staff.
  • Assist with configuration, deployment, and support of MacBook Pro laptops and other Apple devices.
  • Assist with onboarding and offboarding tasks, including account setup, license assignment support, group membership updates, and access changes.


Organization:Documentation, Inventory & Projects

  • Create and update user-facing IT guides, quick-reference instructions, and internal support documentation.
  • Help maintain hardware inventory, software license records, spare equipment, and organized storage areas.
  • Participate in IT projects, technology rollouts, security improvements, and process cleanup initiatives.
  • Identify recurring support issues and suggest improvements to make IT support easier for end users.


Troubleshooting and office support:End User Support

  • Provide first-level technical support to staff via email, chat, phone, and in-person requests.
  • Troubleshoot user issues related to macOS, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, printers, Wi-Fi, and peripherals.
  • Assist users with password resets, account access, application questions, and basic security best practices.
  • Document support requests, troubleshooting steps, and resolutions in the IT ticketing system or knowledge base.


Required Qualifications:

  • Currently pursuing or recently completed coursework in Information Technology, Computer Science, Information Systems, or a related field; equivalent hands-on experience will also be considered.
  • Strong interest in learning about computers, networking, cloud technologies, and enterprise systems.
  • Passionate about providing end-user support and comfortable working with employees at all levels.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to follow instructions, document work clearly, and ask for help when issues need escalation.


Preferred Qualifications:


  • Experience using macOS and Apple hardware in a school, work, or personal setting.
  • Familiarity with Microsoft 365 applications such as Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
  • Basic understanding of networking concepts such as Wi-Fi, DNS, DHCP, VPN, and internet connectivity.
  • Exposure to help desk ticketing systems, asset tracking or other device management tools.
  • Previous customer service, technical support, or office technology experience.


About Narrative:


Narrative is a strategic communications firm solving today's most demanding reputational and public affairs challenges. We leverage best practices in business, politics, and journalism to manage multi-faceted communications campaigns. Narrative's differentiating strength is its team and culture. Our bipartisan team of professionals operates in a highly collaborative environment where we support and value our clients and each other.
That commitment is reflected in Narrative, having been recognized four years in a row as one of PR Week's Best Places to Work and as one of PRNews' Agency Elite Top 100. Narrative offers a competitive 401k matching program and work-from-home flexibility on Fridays and around major holidays.

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