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Information Technology Assistant Jobs in Silver Spring, MD

DCS Clinical

Dental IT Specialist

Bethesda, MD

$80K - $90K/yr

Document technical procedures and maintain accurate records of support requests. * Assist with ... Previous IT support experience within the dental industry is required. * Strong working knowledge ...

Omm IT Solutions

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

... n \n * Assist with management and tracking of IT strategic plan, tasks and projects. \n * Assist with revising and maintaining a roadmap of IT infrastructure projects and upgrades that are ...

RadNet

Tech Assistant

Columbia, MD · On-site

$18 - $23/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Columbia, MD · On-site

$18 - $23/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Timonium, MD · On-site

$17.25 - $23.75/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Baltimore, MD

$18 - $24.50/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Saronic Technologies

IT Technician

Washington, DC · On-site

They are seeking a talented and organized IT Technician responsible for advanced technical support ... • Assist with network configurations, including routers, switches, firewalls, and VPNs. • ...

Saronic Technologies

IT Technician

Washington, DC · On-site

Saronic is seeking a talented and organized IT Technician responsible for providing advanced ... • Assist with network configurations, including routers, switches, firewalls, and VPNs. • ...

Saronic Technologies

IT Technician

Washington, DC · On-site

Saronic is seeking a talented and organized IT Technician responsible for advanced technical ... • Assist with network configurations, including routers, switches, firewalls, and VPNs. • ...

Saronic Technologies

IT Technician

Arlington, VA · On-site

... and effective solutions. * Assist with network configurations, including routers, switches ... Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.

Next Step Systems

IT Manager

Washington, DC · On-site

$107K - $131K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

The Consortium, Inc.

IT Technician

Washington, DC · On-site

... • Assist with file & print services related issues • Proactively work with upper management on goals and deadlines • Perform general IT operations support and coordination including set up ...

Eliassen Group

IT Coordinator

Chevy Chase, MD

$30 - $35/hr

Monitor departmental spending and assist with budget tracking and monthly expense reporting. * Support purchasing activities for hardware, software, and IT services and manage vendor relationships.

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Information Technology Assistant information

See Silver Spring, MD salary details

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$23

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How much do information technology assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for information technology assistant in Silver Spring, MD is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.38 per hour, depending on experience, location, and employer.

What is the role of IT assistant?

An IT assistant provides technical support for computer systems, software, and hardware within an organization. They troubleshoot issues, install and maintain equipment, and may assist with network setup and security. Strong problem-solving skills and knowledge of operating systems and common software are essential for this role.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What is an information technology assistant?

An information technology assistant is a professional who provides technical support, troubleshooting, and maintenance for computer systems, networks, and software. They often assist with hardware setup, software installation, and user support, requiring knowledge of operating systems, networking, and common IT tools.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What jobs pay 4000 a week without a degree?

An Information Technology Assistant typically does not earn $4,000 a week without a degree; however, some high-paying roles in tech, such as freelance software developers, cybersecurity consultants, or IT project managers with experience and certifications, can reach or exceed that level. These roles often require specialized skills, certifications, or extensive experience rather than formal degrees alone.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What IT career is best for beginners?

Entry-level IT careers such as help desk technician, IT support specialist, or computer support technician are suitable for beginners. These roles typically require basic knowledge of computer hardware, software, and troubleshooting skills, often supported by certifications like CompTIA A+ or Network+. Gaining hands-on experience and foundational certifications can help start a career in IT.
More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Silver Spring, MD? The most popular types of Information Technology jobs in Silver Spring, MD are:
What are popular job titles related to Information Technology Assistant jobs in Silver Spring, MD? For Information Technology Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Silver Spring, MD look for? The top searched job categories for Information Technology Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Information Technology Assistant jobs? Cities near Silver Spring, MD with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $48,743 per year, or $23.4 per hour.

Information Technology Assistant

Loyola-Notre Dame Library

Baltimore, MD • On-site

$42K - $44K/yr

Other

Medical, Dental, Vision, Retirement

Posted 1 hour ago

Job description

Description

The Information Technology Assistant supports, maintains, and updates Loyola Notre Dame Library's hardware and software, educational technologies, staff computing, and makerspace equipment. This role supports the ongoing maintenance of the Library's Innovation Station makerspace, creates strong documentation for technical resources, and maintains an inventory of hardware.  

The Information Technology Assistant supervises and trains a student Technology Help Desk team and actively participates in strategic technology initiatives. 

Supervisory Responsibilities: 

  • Supervises 2-4 student assistants 

Position Responsibilities:

  • Provides general support and maintenance for all staff and library technology, and manages the unit's Sysaid ticketing system/inventory; 
  • Becomes an expert user on all makerspace equipment and leads others in the training and use of equipment;  
  • Maintains makerspace equipment to ensure safe and reliable operation, repairs equipment issues promptly, and escalates issues to the Information Technology Specialist as needed;  
  • Provides general support for makerspace technology, assisting users with project troubleshooting and best practices, responding to unit communications and escalating issues when needed; 
  • Provides technology support for onsite events, including workshops, orientations and pop-up classes; 
  • Manages a student help desk team of 2-4 student assistants; 
  • Serves on Library and university committees as appointed. 

Education and Experience: 

  • Bachelor's degree or; 
  • Commensurate experience in computer science, makerspace technology, or information technology. 

Requirements


  • Familiarity with makerspace technologies, equipment, and software;  
  • Ability to design, develop, and deliver effective training sessions, documentation, workshops, and instructional materials for diverse user groups;  
  • Proven ability to take initiative and work independently and collaboratively;  
  • Excellent problem-solving and analytical skills;  
  • Strong interpersonal, writing, and communication skills, and the ability to work effectively with diverse groups of people;  
  • Demonstrated excellent customer service skills when interacting with faculty, staff, students, and community members.    

About the Library:

The Loyola Notre Dame Library, located in northern Baltimore City, is a member of the University System of Maryland and Affiliated Institutions (USMAI) and serves Loyola University Maryland and Notre Dame of Maryland University. The library serves as an integral part of the campuses by providing information services and resources to support the academic programs and educational concerns of the two institutions. Loyola University Maryland, a member of the Association of Jesuit Colleges and Universities, is recognized for excellence in teaching and learning and Notre Dame of Maryland University is a leader in intellectual and professional excellence in tandem with service to others. The Library serves a total student population of 5,525 FTE that includes 4,406 FTE at Loyola and 1,119 FTE at Notre Dame.


Successful candidates will be subject to a pre-employment background check. Beyond meeting fully its legal obligations for non-discrimination, the Loyola Notre Dame Library is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive. Candidates must be able to provide proof of eligibility to work in the United States. No visa sponsorship is offered.


The Loyola Notre Dame Library is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, religion, sex, sexual orientation, disability, or age.


What We Offer:

A collaborative and innovative environment. Learn more about LNDL's strategic plan and mission, vision, and values. 

  • Paid holidays throughout the year and a Holiday Winter break 
  • TIAA retirement 
  • Tuition remission at Loyola University Maryland
  • Medical, dental, and vision benefits
  • Flexible spending accounts
  • Employee assistance program
  • Paid parental leave
  • Long-term disability and life insurance

Application Procedures: Please apply at Loyola-Notre Dame Library Inc - Job Opportunities. Review of applications will begin immediately, and the position will remain open until filled. Please complete our application process by including a resume, cover letter, and a list of three professional or academic references.

Apply