ZipRecruiter

Log In

1

Information System Assistant Jobs in Delaware (NOW HIRING)

Mondo

IT Application Support

Elsmere, DE · On-site

$27 - $35/hr

User Access & System Administration * Support user onboarding, provisioning, deprovisioning, and access changes. * Assist with Active Directory group ownership and membership for supported ...

State of Delaware

C/S Fiscal Advisor I

Dover, DE · On-site

$20.47/hr

In addition, this position may assist with coverage for the receptionist area, greeting customers ... Six months experience in an automated human resource and payroll management information system to ...

State of Delaware

Fiscal Advisor II

Dover, DE · On-site

$52K/yr

... assist department employees with payroll related inquiries, filing, data tracking and analysis ... Six months experience in an automated human resource or payroll management information system to ...

AAA Mid Atlantic

Manager, IT Audit

Wilmington, DE · On-site

$105K - $167K/yr

... Assist in risk assessment activities and development of the annual audit plan for Audit Committee approval. * Professional Development: Maintains professional proficiency in information systems ...

DHL

Administrative Assistant II

Dover, DE · On-site

$20.50/hr

... HRIS/HRMS systems and Microsoft Office Strong organizational and problem-solving abilities Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to ...

DPDHL

Administrative Assistant II

Dover, DE · On-site

$20.50/hr

... HRIS/HRMS systems and Microsoft Office Strong organizational and problem-solving abilities Be part of the world's largest logistics company!DHL Supply Chain has been certified as a Great Place to ...

next page

Showing results 1-20

All JobsInformation System JobsInformation System Assistant JobsInformation System Assistant Jobs in Delaware

Information System Assistant information

What does an information system assistant do?

An Information System Assistant supports the maintenance and operation of an organization’s computer systems and networks. Their responsibilities typically include troubleshooting technical issues, assisting with software and hardware installations, helping users with IT problems, and ensuring data security protocols are followed. They often work under the supervision of IT managers or system administrators and may also help with system upgrades and documentation. Their work is essential for keeping technology infrastructure running smoothly and efficiently.

What are some common challenges information system assistants face when supporting end-users, and how can these be managed effectively?

Information System Assistants often encounter challenges such as troubleshooting a wide range of technical issues for users with varying skill levels. Communicating complex technical concepts in a clear and patient manner is essential, as is managing multiple support requests simultaneously. Effective time management, strong problem-solving skills, and maintaining thorough documentation help address these challenges. Building strong working relationships with colleagues and staying updated on the latest system updates also contribute to smoother support operations.

What are the key skills and qualifications needed to thrive as an information system assistant, and why are they important?

To thrive as an Information System Assistant, you need a solid understanding of computer systems, troubleshooting, and IT support, often backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with operating systems, ticketing software, and network administration tools is typically required. Strong problem-solving, communication, and organizational skills help you effectively support users and prioritize tasks. These abilities ensure efficient system operations and timely resolution of technical issues, supporting overall organizational productivity.

What is the difference between Information System Assistant vs Network Support Technician?

AspectInformation System AssistantNetwork Support Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Often requires similar certifications, with additional networking-specific ones like Cisco CCNA
Work EnvironmentWorks in offices, IT departments, supporting internal usersWorks in technical environments, troubleshooting network issues
Employer & IndustryCommon in various industries, supporting IT infrastructurePrimarily in telecommunications, IT services, and network-focused companies
Search & Comparison IntentOften compared for entry-level IT roles, supporting systems and usersCompared for specialized network troubleshooting roles

The main difference is that an Information System Assistant provides broader support for IT systems and user assistance, while a Network Support Technician specializes in network infrastructure and troubleshooting. Both roles require similar certifications and work environments but focus on different technical areas within IT support.

Is information system assistant a good career?

An information system assistant is a role that involves supporting and maintaining computer systems, networks, and software within organizations. It can be a good career for those interested in IT support, troubleshooting, and technical problem-solving, often requiring knowledge of hardware, software, and basic networking. Job prospects are generally stable, with opportunities for advancement into more specialized IT roles or system administration positions.

What are the most commonly searched types of Information System jobs in Delaware?

The most popular types of Information System jobs in Delaware are:

What are popular job titles related to Information System Assistant jobs in Delaware?

For Information System Assistant jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Information System Assistant jobs in Delaware look for?

The top searched job categories for Information System Assistant jobs in Delaware are:

What cities in Delaware are hiring for Information System Assistant jobs?

Cities in Delaware with the most Information System Assistant job openings:

Information System Assistant jobs near you
Infographic showing various Information System Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Application Support

Mondo

Elsmere, DE • On-site

$27 - $35/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Job Title: IT Application SupportLocation-Type: Hybrid - 3 days in in either Marlborough MA or Wilmington DEStart Date Is: SeptemberDuration: (contract, perm, etc): 1 year contract with potential to extendCompensation Range: $27-$35/hr W2   Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Position Overview Qnity is seeking an IT Application Support Contractor to join its Technology IT organization and support critical applications used across its Research & Development environment. This is an excellent opportunity for an early-career IT professional who enjoys troubleshooting, working directly with users, and learning new technologies. The ideal candidate will have 0–5 years of relevant experience, including internship experience, and a strong interest in application support, systems administration, or IT operations. The individual will provide Tier 2 application support, assist with user access and provisioning, troubleshoot technical issues, support data and application initiatives, and work closely with scientists, engineers, researchers, IT teams, and software vendors. Key Responsibilities:Application Support
  • Provide Tier 2 support for R&D applications, including ELN, LIMS, Document Management Systems, and other scientific applications.
  • Troubleshoot and resolve application, access, and user-reported issues.
  • Log, track, prioritize, and resolve support tickets within established service-level expectations.
  • Monitor application health and identify recurring issues or opportunities for improvement.
  • Assist with incident resolution, outage reporting, and root-cause investigations.
  • Escalate complex issues to vendors, infrastructure teams, or senior technical resources when appropriate.
User Access & System Administration
  • Support user onboarding, provisioning, deprovisioning, and access changes.
  • Assist with Active Directory group ownership and membership for supported applications.
  • Support service-account requests and periodic access reviews.
  • Help maintain application security and ensure adherence to IT security, audit, and data-governance requirements.
Data & Application Management
  • Assist with data archival, cleanup, migration, and validation activities.
  • Support bulk data imports and transfers between repository systems.
  • Assist with application testing, validation, configuration, upgrades, patches, and implementations.
  • Coordinate with software vendors and internal IT teams to resolve technical issues and support system enhancements.
  • Participate in continuous improvement initiatives focused on application usability, stability, and user adoption.
User Support & Documentation
  • Work directly with scientists, engineers, researchers, and business users to understand and resolve technical issues.
  • Provide guidance on application functionality and best practices.
  • Assist with user onboarding and training.
  • Develop and maintain troubleshooting guides, SOPs, knowledge-base articles, and other support documentation.
  • Build strong relationships with users and provide a high level of customer service.
Required Qualifications
  • 0–5 years of experience in application support, IT support, systems administration, business systems, or a related technical field.
  • Relevant internship experience will be considered.
  • Experience supporting users and troubleshooting application or access-related issues.
  • Strong problem-solving and troubleshooting abilities.
  • Basic understanding of user provisioning, access management, and Active Directory.
  • Experience working with enterprise applications or technical systems.
  • Strong communication and customer service skills.
  • Highly organized, responsive, and willing to take ownership of issues through resolution.
  • Ability to learn new technologies, applications, and R&D/scientific workflows quickly.
  • Ability to work effectively with both technical and non-technical users.
Preferred Qualifications
  • Experience supporting ELN, LIMS, Document Management Systems, or other R&D applications.
  • Experience working in an R&D, laboratory, scientific, or technical environment.
  • Experience with application testing, validation, or implementation.
  • Experience with data migration or system implementation projects.
  • Experience working directly with scientists, engineers, or researchers.
  • Familiarity with security, audit, and data-governance requirements.
  • Experience with ticketing or incident-management systems.
  • Degree preferred in Information Technology, Computer Science, Information Systems, Engineering, Chemistry, another science discipline, or a related field.
Ideal Candidate The ideal candidate is an early-career IT professional who is technically curious, highly responsive, and comfortable working directly with end users. They don't need to have extensive experience with every R&D application but should demonstrate the ability to troubleshoot, learn quickly, and take ownership of problems. Someone with a background in IT support, application support, systems administration, business systems, or a technical/scientific environment could be a strong fit. Internship experience is absolutely relevant. The successful candidate will be comfortable working in a collaborative environment and communicating with a diverse group of stakeholders, including scientists, engineers, researchers, IT professionals, and vendors.