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Inbound Sales Jobs in Florida (NOW HIRING)

Vasile Elevator

Be Seen First

Inbound Sales Professional - Estimator

Pompano Beach, FL · On-site

$50K - $75K/yr

... sales targets. Key Responsibilities: * Respond to inbound quote requests * Read and understand engineering drawings * Estimate material, labor, and other project-specific related costs to calculate ...

EDP

Inside Sales Rep

Jacksonville, FL · On-site

$24/hr

Respond to inbound customer inquiries generated through our IVR system, phone channels, and web ... Guide customers through the sales process and work toward successful first-call resolutions ...

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Inbound Sales information

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$26

How much do inbound sales jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound sales in Florida is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $17.98 per hour, depending on experience, location, and employer.

What is inbound sales?

Inbound sales refer to the process where sales representatives engage with potential customers who have already shown interest in a company's product or service, typically by reaching out through websites, emails, or phone inquiries. Unlike outbound sales, where sales reps initiate contact, inbound sales respond to leads generated through marketing efforts. The focus is on understanding the prospect's needs and guiding them through the buying process with personalized solutions. This approach often leads to higher conversion rates because the leads are already warm and interested. Inbound sales rely heavily on strong communication, product knowledge, and the ability to build trust with potential customers.

What are the key skills and qualifications needed to thrive as an inbound sales representative?

To thrive as an Inbound Sales Representative, you need strong communication, active listening, and problem-solving skills, typically supported by sales training or relevant experience. Familiarity with customer relationship management (CRM) systems, telephony software, and sales tracking tools is often required. Persuasion, resilience, and a customer-focused attitude help individuals build rapport and handle objections effectively. These skills and qualities drive sales conversions, ensure customer satisfaction, and support business growth in a competitive environment.

How does an inbound sales representative typically collaborate with marketing and customer support teams?

Inbound Sales representatives often work closely with both marketing and customer support teams to ensure a seamless customer experience. They coordinate with marketing to understand ongoing campaigns and the origins of incoming leads, which helps tailor their outreach and follow-up strategies. Collaboration with customer support is key for resolving client issues quickly and gathering feedback that can inform sales conversations. This cross-functional teamwork not only boosts conversion rates but also fosters long-term customer relationships.

What is the difference between Inbound Sales vs Outbound Sales?

AspectInbound SalesOutbound Sales
FocusResponding to customer inquiries and interestProactively reaching out to potential clients
Work EnvironmentCustomer-initiated interactions, often via phone, email, or chatCold calling, prospecting, and outreach campaigns
Required SkillsActive listening, product knowledge, communication skillsPersuasion, resilience, research skills
Sales ApproachReactive, nurturing leadsProactive, generating new leads

Inbound Sales and Outbound Sales differ mainly in their approach: inbound focuses on responding to customer interest, while outbound involves actively seeking new clients. Both roles require strong communication skills, but inbound sales emphasizes customer service and relationship building, whereas outbound sales centers on prospecting and outreach strategies.

Is inbound sales difficult?

Inbound sales can be challenging as it requires strong communication skills, product knowledge, and the ability to handle customer inquiries effectively. Success often depends on understanding customer needs, building rapport, and using sales tools like CRM systems. While it can be demanding, proper training and experience help improve proficiency.

What does inbound sales do?

Inbound sales involves engaging with potential customers who have shown interest in a company's products or services, often through inbound marketing channels like websites or social media. The role focuses on qualifying leads, understanding customer needs, and guiding prospects through the sales process, typically using CRM tools and communication skills. It emphasizes building relationships and providing solutions rather than cold outreach.

What are the most commonly searched types of Inbound Sales jobs in Florida?

The most popular types of Inbound Sales jobs in Florida are:

What are popular job titles related to Inbound Sales jobs in Florida?

For Inbound Sales jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Inbound Sales jobs in Florida look for?

The top searched job categories for Inbound Sales jobs in Florida are:

What cities in Florida are hiring for Inbound Sales jobs?

Cities in Florida with the most Inbound Sales job openings:

Inbound Sales jobs near you
Infographic showing various Inbound Sales job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,751 per year, or $15.3 per hour.

Remote Inbound Sales Representative

MCI Military Recruitment

Eglin Air Force Base, FL

$14.10 - $16.25/hr

Full-time

Re-posted 8 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner.
  • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
  • Listen to customers, understand their needs, and resolve customer issues.
  • Research systems to find missing information; coordinate with other departments to resolve issues as applicable
  • Utilize systems and technology to complete account management tasks.
  • Accurately document and process customer orders in appropriate systems.
  • Follow all required scripts, policies, and procedures.
  • Comply with requirements surrounding confidential information and personal information.
  • Escalate customer issues to the appropriate staff and managers for resolution as needed.
  • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes.
  • Adhere to all attendance and work schedule requirements.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience