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Implementation Manager Jobs in Chicago, IL (NOW HIRING)

Invoca

Senior Implementation Manager

Chicago, IL · Remote

The Senior Implementation Manager leads the most complex, high-stakes engagements across our enterprise customer base. Reporting to the Senior Manager, Implementation, this team drives product ...

Clearsulting

Kyriba Implementation Manager

Chicago, IL · On-site +1

... TMS implementation experience; CTP is a plus * At least 2 Kyriba certifications (other TMS experience considered) * Strong project management experience including workplan creation and updates ...

Engine

Implementation Manager, Engine X

Chicago, IL · On-site

As an Implementation Manager, Engine X, you'll own how quickly and deeply our charge card product takes hold across Engine's customer base. You'll work directly with customers to activate their ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Chicago, IL

Implementation Manager information

See Chicago, IL salary details

$40.2K

$106.6K

$173.1K

How much do implementation manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for implementation manager in Chicago, IL is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $124,600.00 per year, depending on experience, location, and employer.

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Chicago, IL? The most popular types of Implementation jobs in Chicago, IL are:
What are popular job titles related to Implementation Manager jobs in Chicago, IL? For Implementation Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Chicago, IL look for? The top searched job categories for Implementation Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Implementation Manager jobs? Cities near Chicago, IL with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $106,639 per year, or $51.3 per hour.
Senior Implementation Manager

Senior Implementation Manager

ONETRACK.AI

Chicago, IL

Full-time

Posted 3 days ago

Job description

Why This Role, Why Now

OneTrack is a profitable, growth-stage AI company redefining warehouse and logistics technology. We've proven product-market fit, signed marquee enterprise accounts, and are now scaling deployments across dozens of sites. The gap between "sold" and "successful" is where this role lives-and it's the single highest-leverage hire we can make right now. We need a leader who can build the delivery engine that turns every contract into a measurable client outcome, while standing up the methodology and playbook the team will run for years to come.

About the Role

As Senior Implementation Manager, you will own the client journey end-to-end - from contract signature through steady-state value realization. This is not a role where you hand off a deck and move on. You will quarterback cross-functional workstreams, drive real operational outcomes on warehouse floors, and be accountable for the results long after go-live.

The work is genuinely complex: multi-site rollouts with interdependent hardware-software deployments, change management spanning frontline floor staff and C-suite executives, and the constant challenge of translating cutting-edge AI into measurable value inside physical operations. You will work alongside sales, hardware engineering, software engineering, and field service teams to deliver on our promise to every client.

Requirements

Responsibilities

  1. Lead complex, multi-site implementations. Deploy OneTrack's integrated hardware and SaaS platform across enterprise client environments-managing hardware-software dependencies, site readiness, and go-live sequencing. Ensure every site is trained, supported, and delivering measurable value with a clear articulation of outcomes achieved.
  2. Own long-term commercial outcomes, not just deliverables. Navigate individual engagements and full client portfolios with an eye toward the interconnected outcomes clients are driving. You are accountable for value realization-not project completion.
  3. Build the delivery methodology and implementation playbook. Design, codify, and continuously improve our end-to-end delivery framework-covering onboarding, site activation, change management, escalation paths, and steady-state transition. Draw on best-in-class consultative frameworks to create repeatable, scalable processes that grow with the business.
  4. Quarterback cross-functional execution. Serve as the central point of coordination across hardware, engineering, field service, and customer stakeholders. Drive timely resolution of dependencies and blockers to keep multi-workstream engagements on track.
  5. Drive change management across every level. Ensure adoption from the warehouse floor to the executive suite. Build enablement plans that account for diverse user personas, organizational dynamics, and the realities of rolling out new technology in complex physical environments.
  6. Monitor and optimize system performance. Track deployed sensors, hardware devices, and software telemetry. Document root causes and drive corrective actions to maintain reliability and client confidence.
  7. Innovate with AI. Stay at the forefront of artificial intelligence and continually introduce smarter, more efficient operating practices across the implementation function.
  8. Develop the team. Mentor and guide junior team members. Build scalable systems for tracking, reporting, and continuous improvement across the service function.

Experience & Qualifications

    • 7+ years of experience in implementation, delivery, or engagement management within SaaS, IoT, or hardware/software hybrid environments-ideally with exposure to multi-site, enterprise-scale rollouts
    • Background in technology consulting, systems integration, or deploying and optimizing technology solutions in warehouse, manufacturing, logistics, or physical operations settings; familiarity with structured delivery methodologies is strongly preferred
    • Proven executive stakeholder management skills with experience owning C-level and VP-level relationships at enterprise clients, navigating escalations, and driving alignment across complex, multi-workstream engagements
    • Demonstrated experience managing people-whether direct reports or cross-functional project teams-with a track record of developing talent and scaling service functions
    • Proven ability to operate independently, build repeatable delivery processes from scratch, and bring structure where none exists
    • Highly organized, persistent in follow-through, and comfortable working in ambiguity during a high-growth stage
    • Bonus: Direct experience in supply chain, logistics, or warehousing technology environments

Benefits

We are predominantly located in New York and Chicago but remain open to remote employees. Compensation packages will depend on experience. Compensation will be commensurate with experience and is estimated to range from $145,000 to $165,000. The role is eligible for a performance-based cash bonus and equity awards.

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