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Implementation Project Manager Jobs in Chicago, IL

The Implementation Project Manager plays a critical role in leading the smooth deployment of products, services, and systems within Crafty for our new clients, acting as the bridge between the ...

Apply now: Sr Implementation Project Manager, Remote (EST/CST). Start date is ASAP for this 6 month contract position. Job Title: Sr Implementation Project Manager Location-Type: Remote (EST/CST ...

Apply now: Sr Implementation Project Manager, Remote (EST/CST). Start date is ASAP for this 6 month contract position. Job Title: Sr Implementation Project Manager Location-Type: Remote (EST/CST ...

The Implementation Project Manager independently leads multiple client onboarding engagements, balancing priorities across complex projects. This role adapts onboarding processes to client needs ...

Apply now: Sr Implementation Project Manager, Remote (EST/CST). Start date is ASAP for this 6 month contract position. Job Title: Sr Implementation Project Manager Location-Type: Remote (EST/CST ...

As the market leader in brand implementation and maintenance, we transform how national brands ... Project Manager with a focus on interior and exterior signage and marketing elements. As a Project ...

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Implementation Project Manager information

See Chicago, IL salary details

$42.2K

$115.9K

$192.6K

How much do implementation project manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for implementation project manager in Chicago, IL is $115,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $145,200.00 per year, depending on experience, location, and employer.

What is an implementation project manager?

An implementation project manager oversees the planning, execution, and delivery of projects that involve deploying new systems, software, or processes within an organization. They coordinate teams, manage timelines, and ensure that project goals are met on schedule and within budget, often using project management tools like MS Project or Jira. Strong communication, organizational skills, and industry certifications such as PMP are typically important for this role.

What are the 4 types of project managers?

In project management, four common types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within specific departments, projectized managers lead entire projects independently, matrix managers operate across departments with shared authority, and hybrid combines elements of these approaches. The choice depends on organizational structure, project complexity, and resource management needs.

What is the difference between Implementation Project Manager vs Project Coordinator?

AspectImplementation Project ManagerProject Coordinator
CertificationsPMP, CAPM, or similar project management certificationsTypically no formal certifications required
Work EnvironmentLeads projects, manages teams, and oversees implementation phasesSupports project activities, schedules, and communication
Employer & Industry UsageCommon in IT, construction, and engineering sectorsUsed across various industries for supporting roles
Search & Comparison IntentOften compared for project leadership rolesCompared as a supporting role to project managers

The Implementation Project Manager focuses on leading and executing projects, ensuring timely delivery and stakeholder satisfaction. In contrast, the Project Coordinator provides administrative support, assisting with scheduling, documentation, and communication. Both roles are essential in project teams but differ in responsibility level and scope.

How much does an implementation project manager make in the US?

An implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project scope and complexity.

What are the key skills and qualifications needed to thrive as an Implementation Project Manager, and why are they important?

To thrive as an Implementation Project Manager, you need strong project management skills, experience with process improvement, and typically a relevant degree or PMP certification. Familiarity with project management software such as Microsoft Project, Jira, or Asana, and knowledge of CRM or ERP systems, is often required. Excellent communication, leadership, and problem-solving abilities help you coordinate teams and manage client expectations effectively. These competencies are crucial for ensuring that projects are delivered on time, within scope, and to the satisfaction of all stakeholders.

What are some common challenges Implementation Project Managers face when coordinating cross-functional teams?

Implementation Project Managers often encounter challenges in aligning priorities, timelines, and communication across departments such as IT, customer support, and operations. Balancing stakeholder expectations while ensuring that each team understands project goals can require strong organizational and interpersonal skills. Successful managers proactively address potential bottlenecks by facilitating regular updates, clarifying roles, and leveraging project management tools to keep everyone on track. Building relationships across teams is key to overcoming these challenges and ensuring smooth project delivery.

What does an Implementation Project Manager do?

An Implementation Project Manager is responsible for overseeing the rollout of new systems, software, or processes within an organization. They coordinate between various teams, manage timelines, ensure deliverables meet requirements, and solve problems that arise during the implementation phase. Their goal is to ensure a smooth transition from project initiation to successful completion, making sure the client's needs are met and the project stays on budget and schedule.

What's the highest paid project manager?

Senior project managers, especially those in industries like IT, engineering, or construction, tend to have the highest salaries, often exceeding $150,000 annually. Project managers with advanced certifications such as PMP and extensive experience in complex projects typically earn higher compensation, particularly in large organizations or high-demand sectors.

What Is the Job of an Implementation Project Manager?

As an implementation project manager, you are an information technology (IT) manager that helps implement information systems into a business environment. Your responsibilities are to plan a schedule for implementation, define goals, and track progress towards those goals. You might recruit other IT workers during the process, acting as a liaison between them and senior management. Your other duties include staying within budget, sticking to pre-planned time frames, and overseeing your IT team. You work on one project at a time from start to completion. It is your responsibility to manage the expectations of external stakeholders while showing progress towards completion.

What are popular job titles related to Implementation Project Manager jobs in Chicago, IL? For Implementation Project Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Implementation Project Manager jobs in Chicago, IL look for? The top searched job categories for Implementation Project Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Implementation Project Manager jobs? Cities near Chicago, IL with the most Implementation Project Manager job openings:
Implementation Project Manager

Implementation Project Manager

Craft

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Note to Candidates:
We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process.
This is a hybrid role (three days per week at our HQ in Chicago, IL) and will report to the Manager, Implementation.
Who We Are
Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.
Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!
The Role
Crafty is seeking an experienced Implementation Project Manager to become an instrumental player within our Implementation team. The Implementation Project Manager plays a critical role in leading the smooth deployment of products, services, and systems within Crafty for our new clients, acting as the bridge between the company and the client. They are responsible for driving alignment within business objectives and driving user adoption of our products and resources. The role requires a mix of project management, product knowledge, client interaction, and problem-solving skills.
Required Attributes
  • Project Management: Drives projects from initiation to completion by managing scope, timelines, and deliverables while ensuring alignment with client and organizational objectives.
  • Client Engagement & Onboarding: Act as the main point of contact for clients during implementation. Understand client requirements and tailor solutions accordingly.Provide training and support to ensure user adoption.
  • Effective Communication: Communicates clearly and persuasively across various channels, ensuring mutual understanding while fostering transparency and collaboration with clients and teams
  • Cross-Functional Collaboration: Works closely with diverse teams, including Sales, Client Success, and Client Operations, to ensure alignment, clear communication, and the seamless execution of implementation goals
  • Process Creation and Improvement: Develops and refines processes to enhance operational efficiency, ensuring scalability, consistency, and continuous improvement across all implementation activities.
  • Product Knowledge: Understanding of the product(s) being implemented, including all features, capabilities, and limitations
  • Adaptable: Demonstrates flexibility in dynamic environments, adjusting strategies and approaches to meet evolving client needs and organizational priorities

Ideal Experience
  • 3-6 years of experience in Implementation, Project Management, or related role, preferably in Hospitality, SaaS, or Construction/Design
  • Experience in client facing roles, managing end to end implementations of software, systems, or services with a proven track record of managing multiple projects at once
  • Ability to work with cross functional teams, managing timelines, risk mitigation plans, and multiple stakeholders
  • PMP or comparable certification preferred

Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
Goal #1: Deliver a Best-in-Class Client Experience
  • By EOY, manage up to 25 implementations per quarter at a 90% or above quality score and proactively identify and address potential project risks early in the implementation process - with a target of reducing project escalations and improving client feedback scores - measured monthly via HubSpot project quality tracking and escalation pipeline and reported quarterly, to ensure every client receives a seamless, high-quality onboarding experience.

Goal #2: Accelerate Time to Revenue Through Efficient Project Execution
  • By EOY, contribute to ~3 implementation initiatives per quarter, each with a clear deliverable that directly supports faster client activation - tracked quarterly via initiative completion against defined milestones.

Goal #3 (AI): Adopt AI-Enabled Improvements to Enhance Implementation Execution
  • By EOY, adopt and leverage the AI-enabled workflow improvements introduced by the Manager, Implementations - specifically incorporating AI-assisted project management flows and AI tools into routine implementation tasks - with individual time savings measured against the per-task time model to be built in H1 2026. Success will be assessed against the completed time model and reported at year end.

What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is targeted at $73,000 - $86,000 per year in Chicago. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.