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Implementation Engineer Jobs in Wisconsin (NOW HIRING)

EDCi

Sr. Genesys CX Implementation Engineer

Appleton, WI · On-site +1

⬅ Back to Career Opportunities Sr. Genesys CX Implementation Engineer Location: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin ...

Three Point Solutions

Manufacturing Engineer I

Horicon, WI · On-site

$77K - $99K/yr

Develop and implement engineering standards and specifications. * Inspect processes and equipment to ensure quality and compliance. * Coordinate with suppliers, contractors, and subcontractors.

Itron, Inc

Collaborate with Product and Engineering teams to influence platform enhancements based on customer feedback and implementation experience. * Create and maintain implementation documentation that ...

Directsupply

Implementation Manager

Milwaukee, WI · On-site

As an Implementation Manager, you'll take a pivotal role in onboarding our provider and supplier ... Work closely with sales, engineering, suppliers and customer success teams to seamlessly execute on ...

Three Point Solutions

Manufacturing Engineer I

Horicon, WI · On-site

$77K - $99K/yr

Develop and implement engineering standards and specifications. * Inspect processes and equipment to ensure quality and compliance. * Coordinate with suppliers, contractors, and subcontractors.

Itron, Inc

Collaborate with Product and Engineering teams to influence platform enhancements based on customer feedback and implementation experience. * Create and maintain implementation documentation that ...

Itron, Inc

Partner with Support and Engineering on complex requirements, defects, or product gaps * Establish innovative, repeatable integration patterns and best practices across implementations Data Migration ...

Itron, Inc

Partner with Support and Engineering on complex requirements, defects, or product gaps * Establish innovative, repeatable integration patterns and best practices across implementations Data Migration ...

BRP

Manufacturing Engineer

Sturtevant, WI · On-site

$70K - $91K/yr

Develop, implement, and improve assembly processes to meet cost, quality, and capacity requirements ... Implement engineering change notices * Achieve manufacturing engineering milestones for New Product ...

BRP

Manufacturing Engineer

Sturtevant, WI

$70K - $91K/yr

Develop, implement, and improve assembly processes to meet cost, quality, and capacity requirements ... Implement engineering change notices * Achieve manufacturing engineering milestones for New Product ...

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How much do implementation engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for implementation engineer in Wisconsin is $51.89, according to ZipRecruiter salary data. Most workers in this role earn between $38.80 and $61.63 per hour, depending on experience, location, and employer.

What does an implementation engineer do?

An Implementation Engineer is responsible for deploying, integrating, and configuring software or technology solutions for clients. They work closely with customers to understand their requirements, customize systems, perform installations, and provide technical support during the transition. Their role bridges the gap between the development team and the end-users to ensure smooth and successful adoption of new technologies. Implementation Engineers may also conduct training sessions, troubleshoot issues, and document processes to ensure ongoing client satisfaction.

What does an implementation engineer do?

As an implementation engineer, your duties are to assist the project manager to deploy network, hardware, and software solutions for a company or institution. You participate in all phases of the design, test, and implementation process, helping to modify the project scope, identify and troubleshoot problems with implementation or efficiency, perform data analysis to assess what types of modifications need to occur, and determine how well the new implementations are working after the project is complete. Your responsibilities are also to train end users on how to use new systems.

What are the key skills and qualifications needed to thrive as an implementation engineer, and why are they important?

To thrive as an Implementation Engineer, you need a solid background in computer science or engineering, strong problem-solving abilities, and experience with software deployment and integration. Familiarity with technical tools such as configuration management systems, APIs, scripting languages, and knowledge of platforms like Salesforce or SAP is often required. Excellent communication, project management, and customer service skills help you effectively coordinate with clients and internal teams. These skills ensure smooth product rollouts, high customer satisfaction, and the successful adaptation of solutions to client environments.

What are some common challenges faced by implementation engineers when integrating new software solutions for clients?

Implementation Engineers often encounter challenges such as aligning client expectations with technical realities, managing multiple project timelines, and adapting to varied IT environments. They must ensure seamless integration with existing client systems while minimizing disruption to daily operations. Effective communication and proactive problem-solving are key, as the role frequently involves collaborating with both technical and non-technical stakeholders to address unforeseen issues and ensure successful deployment.

What is the difference between Implementation Engineer vs Network Engineer?

AspectImplementation EngineerNetwork Engineer
Required CertificationsCCNA, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentDeploying and configuring systems, software, hardwareDesigning, maintaining, and troubleshooting networks
Industry UsageIT, telecommunications, software companiesIT, telecommunications, enterprise networks
Common Search/ComparisonImplementation Engineer vs Network Engineer

The Implementation Engineer and Network Engineer roles share certifications like CCNA and work in overlapping industries such as IT and telecommunications. However, Implementation Engineers focus on deploying and configuring systems and software, while Network Engineers specialize in designing and maintaining network infrastructure. Both roles are essential in ensuring seamless technology deployment and network performance, often working together in tech projects.

How much do implementation engineers make in the US?

Implementation engineers in the US typically earn an average salary ranging from $70,000 to $110,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries.

What is the role of an implementation engineer?

An implementation engineer is responsible for deploying and integrating software or hardware solutions for clients, ensuring systems function correctly and meet requirements. They often collaborate with technical teams, troubleshoot issues, and may use tools like project management software to coordinate tasks.
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What are the most commonly searched types of Implementation Engineer jobs in Wisconsin?

The most popular types of Implementation Engineer jobs in Wisconsin are:

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For Implementation Engineer jobs in Wisconsin, the most frequently searched job titles are:

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The top searched job categories for Implementation Engineer jobs in Wisconsin are:

What are popular job titles related to Implementation Engineer jobs in WI?

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Implementation Engineer jobs near you
Infographic showing various Implementation Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $107,928 per year, or $51.9 per hour.

Sr. Genesys CX Implementation Engineer

EDCi

Appleton, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

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