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It Support Consultant Jobs (NOW HIRING)

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

ProTek IT Solutions

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IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

Company Description ProTek IT Solutions has been providing high-end IT consulting services to mid ... support services. We have steadily grown every year since the company's inception, and we are ...

zTrip Worldwide

IT Support

Kansas City, MO

$24 - $27/hr

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Consulting with users to identify needs and requirements, * Conducting feasibility studies and ...

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Consulting with users to identify needs and requirements, * Conducting feasibility studies and ...

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Consulting with users to identify needs and requirements, * Conducting feasibility studies and ...

Echo IT Solutions

IT Support Specialist

Temple, TX · On-site

IT Support Specialist - Senior Level (PC, Mac & Manufacturing Systems) Location: Temple, Texas (Day1 Onsite) We are seeking an experienced and highly motivated IT Support Specialist to join our ...

American Technology Consulting

IT Support

Boise, ID · On-site

$20.50 - $28/hr

Three years of IT support experience. * Bachelor's Degree preferred. Knowledge, Skills, and Abilities: * Experience onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and ...

BasecodeTech

$20 - $27.25/hr

Provide remote IT support to team members across different locations. * Troubleshoot and resolve hardware, software, and network issues in a timely manner. * Develop and maintain integrations ...

Soni Resources

IT Support

Manhattan, NY · On-site

$30 - $35/hr

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...

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IT Support Consultant information

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$17

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$41

How much do it support consultant jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support consultant in the United States is $29.07, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $32.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Consultant, and why are they important?

To thrive as an IT Support Consultant, you need strong technical troubleshooting skills, knowledge of operating systems and networks, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote support tools, and diagnostic utilities is essential for efficient issue resolution. Excellent communication, patience, and problem-solving abilities help you explain complex issues to non-technical users and work effectively under pressure. These skills ensure prompt, effective support, minimize downtime, and foster positive user experiences within organizations.

What are some common challenges faced by IT Support Consultants when assisting users remotely?

IT Support Consultants often encounter challenges such as accurately diagnosing issues without physical access to the user's device, communicating technical solutions in a clear and user-friendly manner, and dealing with varying levels of technical proficiency among users. Building rapport and trust remotely, while ensuring data security during remote sessions, are also important aspects. Adapting to different remote support tools and maintaining patience and professionalism under time constraints are key to success in this role.

What does an IT Support Consultant do?

An IT Support Consultant provides technical assistance and advice to organizations and individuals regarding their computer systems, software, and networks. Their main responsibilities include troubleshooting IT issues, installing and configuring hardware and software, and ensuring the smooth operation of technology services. They may also offer guidance on best practices, security measures, and system upgrades to improve efficiency and prevent future problems. IT Support Consultants often work with a variety of clients, adapting solutions to meet different needs and environments.

What does an IT consultant actually do?

An IT support consultant provides technical assistance to organizations by diagnosing and resolving hardware, software, and network issues. They may also advise on technology solutions, implement systems, and ensure cybersecurity measures are in place, often working with tools like remote support software and maintaining relevant certifications. Their role helps ensure IT systems run efficiently and securely.

What is the difference between It Support Consultant vs Help Desk Technician?

AspectIt Support ConsultantHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ often preferred
Work EnvironmentClient sites, remote support, enterprise environmentsHelp desk, call centers, internal support
ResponsibilitiesDiagnose complex issues, advise clients, implement solutionsRespond to user tickets, troubleshoot basic problems
Industry UsageIT consulting firms, large corporationsIT support centers, small to medium businesses

While both roles support IT users, an It Support Consultant typically handles more complex issues and provides strategic advice, often working directly with clients or on-site. Help Desk Technicians focus on resolving routine problems via phone or remote access. The roles overlap in certifications and work environments but differ in scope and complexity of tasks.

More about IT Support Consultant jobs
What cities are hiring for It Support Consultant jobs? Cities with the most It Support Consultant job openings:
Who are the top companies hiring for It Support Consultant jobs? The top employers for It Support Consultant jobs are:
What states have the most It Support Consultant jobs? States with the most job openings for It Support Consultant jobs include:
What are popular job titles related to It Support Consultant jobs? For It Support Consultant jobs, the most frequently searched job titles are:
IT Support Consultant jobs near you
Infographic showing various It Support Consultant job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 22% Physical, and 78% Remote job distribution, with an average salary of $60,461 per year, or $29.1 per hour.

IT Support

SNI USA Inc

Woodbury, NY • On-site

$25/hr

Other

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

SNI has teamed with a valued client on a search for an IT Support Specialist. The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting.
Key Responsibilities include:
* The IT Support Specialist will be responsible for offering Tier One Support for a wide variety of clients.
* The IT Support Specialist will be responsible for traveling between a variety of locations in an attempt to offer high levels of IT Support.
* The IT Support Specialist will offer troubleshooting for software issues and escalate top level IT Support issues.
* The IT Support Specialist will work to develop training systems and be responsible for serving as a lead for documentation.
* The IT Support Specialist should have a minimum of 3 years of IT experience along with strong experience in networking and SaaS applications.
Compensation and Benefits:
The compensation for this position starts in the range of $25/hr. Insurance, and other benefit options that are offered include:

  • Medical, Dental and Vision
  • Disability Insurance
  • Supplemental Life Insurance
  • Health Savings Account (HSA)
  • Fixed Indemnity Plans
  • Voluntary Benefits

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