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It Support Consultant Jobs (NOW HIRING)

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

Tekberry

IT Support

Palo Alto, CA · On-site

$25.25 - $34.75/hr

IT Support Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a W2 employee you will have access to health ...

Made In Oregon

IT Support

Portland, OR · On-site

$21 - $23/hr

Made in Oregon is seeking an Information Technology support to become involved in the daily operations of our company. The ideal candidate for this position will have strong organizational ...

Peco Foods

IT Support Specialist

Tuscaloosa, AL · On-site

... consultants and contractors by resolving IT related issues in person, via telephone or remotely ... IT support or help desk experience * A+ Certifications and training preferred * Team-oriented ...

Eating Disorder Resource Center

IT Support

Campbell, CA · On-site

$25 - $34.25/hr

We are looking for an IT Support Volunteer to assist with technical needs such as troubleshooting email or software issues, maintaining digital systems, supporting virtual meetings, and helping ...

Global Channel Management

IT Support Tech

Indianapolis, IN · On-site

$20.50 - $28.25/hr

About the job IT Support Tech IT Support Tech needs 3 years' experience IT Tech requires: * High School Diploma/GED. * Completed Apple Certifications: CompTIA A+ and Apple Certified Support ...

Tekberry

IT Support

Redwood City, CA · On-site

$30 - $35/hr

Title: IT Support Pay Rate: $30-35/hr Job Type: Contract Position Shift(s): Mon - Fri, Day Location: Redwood City-Palo Alto, CA Job Code: JPC-10439 Tekberry is looking for a highly qualified and ...

Peco Foods

IT Support Specialist

Tuscaloosa, AL · On-site

... consultants and contractors by resolving IT related issues in person, via telephone or remotely ... IT support or help desk experience * A+ Certifications and training preferred * Team-oriented ...

E-Solutions

IT Support

Manhattan, NY · On-site

$23.75 - $32.50/hr

Job Title My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

E-Solutions

IT Support

Boston, MA · On-site

$23.25 - $32/hr

Job Title My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth ...

Civic Federal Credit Union

IT Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

IT Support Technician The IT Support Technician will support daily operations of Tier I IT support, ... Consulting with functional staff and technical peers to identify and implement effective technology ...

Mindlance

IT support

Brooklyn, NY · On-site

The consultant will serve as a dedicated resource providing technical support for agency employees ... technology to present or share information. 10. Collaborate with OASAS Office Services team as ...

ONEPOWER Consulting

IT Support Specialist

Smyrna, GA · On-site

About the job IT Support Specialist IT Support Specialist Smyrna, GA 100% onsite with initial 90 days Hybrid (Work from home once per week) SUMMARY: We are seeking an experienced and self-sufficient ...

Alleare Consulting

IT Support Engineer

Dallas, TX

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

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IT Support Consultant information

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$17

$29

$41

How much do it support consultant jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support consultant in the United States is $29.07, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $32.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Consultant, and why are they important?

To thrive as an IT Support Consultant, you need strong technical troubleshooting skills, knowledge of operating systems and networks, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote support tools, and diagnostic utilities is essential for efficient issue resolution. Excellent communication, patience, and problem-solving abilities help you explain complex issues to non-technical users and work effectively under pressure. These skills ensure prompt, effective support, minimize downtime, and foster positive user experiences within organizations.

What are some common challenges faced by IT Support Consultants when assisting users remotely?

IT Support Consultants often encounter challenges such as accurately diagnosing issues without physical access to the user's device, communicating technical solutions in a clear and user-friendly manner, and dealing with varying levels of technical proficiency among users. Building rapport and trust remotely, while ensuring data security during remote sessions, are also important aspects. Adapting to different remote support tools and maintaining patience and professionalism under time constraints are key to success in this role.

What does an IT Support Consultant do?

An IT Support Consultant provides technical assistance and advice to organizations and individuals regarding their computer systems, software, and networks. Their main responsibilities include troubleshooting IT issues, installing and configuring hardware and software, and ensuring the smooth operation of technology services. They may also offer guidance on best practices, security measures, and system upgrades to improve efficiency and prevent future problems. IT Support Consultants often work with a variety of clients, adapting solutions to meet different needs and environments.

What does an IT consultant actually do?

An IT support consultant provides technical assistance to organizations by diagnosing and resolving hardware, software, and network issues. They may also advise on technology solutions, implement systems, and ensure cybersecurity measures are in place, often working with tools like remote support software and maintaining relevant certifications. Their role helps ensure IT systems run efficiently and securely.

What is the difference between It Support Consultant vs Help Desk Technician?

AspectIt Support ConsultantHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ often preferred
Work EnvironmentClient sites, remote support, enterprise environmentsHelp desk, call centers, internal support
ResponsibilitiesDiagnose complex issues, advise clients, implement solutionsRespond to user tickets, troubleshoot basic problems
Industry UsageIT consulting firms, large corporationsIT support centers, small to medium businesses

While both roles support IT users, an It Support Consultant typically handles more complex issues and provides strategic advice, often working directly with clients or on-site. Help Desk Technicians focus on resolving routine problems via phone or remote access. The roles overlap in certifications and work environments but differ in scope and complexity of tasks.

More about IT Support Consultant jobs
What cities are hiring for It Support Consultant jobs? Cities with the most It Support Consultant job openings:
Who are the top companies hiring for It Support Consultant jobs? The top employers for It Support Consultant jobs are:
What states have the most It Support Consultant jobs? States with the most job openings for It Support Consultant jobs include:
What are popular job titles related to It Support Consultant jobs? For It Support Consultant jobs, the most frequently searched job titles are:
IT Support Consultant jobs near you
Infographic showing various It Support Consultant job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 22% Physical, and 78% Remote job distribution, with an average salary of $60,461 per year, or $29.1 per hour.

Part Time Information Technology Support

Ivy Tech

Bloomington, IN

$15/hr

Part-time

Medical, Retirement

Posted 5 days ago

Job description

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.
Rolling interviews will occur until position is filled.
*Hourly Rate - $15.00
*Position is located in Bloomington, IN and does not offer remote options.

MAJOR RESPONSIBILITIES:

Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.

Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within tickets is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.

Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.

Utilize additional forms of communication such as phone or face to face as needed when processing IT Helpdesk tickets in order to maintain excellent customer service.

Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.

Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

REQUIRED EXPERIENCE AND SKILLS:

Must possess good customer service and organizational skills.

Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person.

Must be proficient with current hardware and software technology.

Must be able to maintain professional relationships with peers and superiors.

Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support.

Must be dependable.

Ability to stay calm in stressful situations.

Ability to handle multiple competing priorities.

Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly.

Must be willing to work nights and weekends as needed.

Must be willing to travel as necessary.

DESIRED EXPERIENCE AND SKILLS:

EDUCATION: High School diploma required. Associate Degree preferred. May substitute equivalent experience and or certifications for the degree.

Experience in a higher education environment.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

  • Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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