ZipRecruiter

Log In

1

It Operations Associate Jobs (NOW HIRING)

Montana State Fund

IT Operations Director

Helena, MT · On-site

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

New

State of Montana

IT Operations Director

Helena, MT · On-site

$149K - $186K/yr

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

New

TCWGlobal

IT Operations Specialist

Sunnyvale, CA · On-site

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates Only ) Duration: 3-6 Month Contract-to-Hire (based on performance) Pay Rate: $40-50/hr + Benefits ...

Turion Space

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

Manager, IT Operations At Turion, our IT Ops team builds the corporate infrastructure that enables employees to design, build, and operate spacecraft. As the IT Ops Manager, you'll own the ...

Super Micro Computer

GM, IT Operations

San Jose, CA · On-site

$225K - $265K/yr

The General Manager, IT Operations is responsible for leading end-to-end IT service delivery and operational excellence across the organization. This role serves as the primary liaison between ...

State of Montana

IT Operations Director

Helena, MT · On-site

$149K - $186K/yr

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

New

TAT Technologies Ltd

IT Operations Manager

Tulsa, OK · On-site

We are seeking a dynamic, hands-on IT Operations Manager to support our IT infrastructure and strategy. This role blends operational leadership with strategic oversight, supporting both site level ...

SAIC

IT Operations Manager

Colorado Springs, CO

The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role ...

Montana State Fund

IT Operations Director

Helena, MT

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

New

Figma

Manager, IT Operations

New York, NY · On-site

$153K - $269K/yr

Figma is looking for a Manager, IT Operations to lead our New York team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, rapidly ...

Montana

IT Operations Director

Helena, MT · On-site

$149K - $186K/yr

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

New

TCWGlobal

IT Operations Specialist

Sunnyvale, CA

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates Only ) Duration: 3-6 Month Contract-to-Hire (based on performance) Pay Rate: $40-50/hr + Benefits ...

Turn2Partners

IT Operations Manager

Sterling, VA · On-site

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team: Join a well-established technology solutions provider supporting complex IT environments across public ...

Montana State Fund

IT Operations Director

Helena, MT · On-site

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

AxisCare

IT Operations Specialist

Waco, TX · On-site

Salary: - IT Operations Specialist Reports To: IT Director Location: On-Site (Waco, TX) Position Type: Full-Time Position Summary We are seeking a proactive and detail-oriented IT Operations ...

next page

Showing results 1-20

All JobsIt Operations Associate Jobs

IT Operations Associate information

See salary details

$11

$26

$53

How much do it operations associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for it operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are IT Operations Associates?

IT Operations Associates are professionals responsible for maintaining and supporting an organization's IT infrastructure. Their duties often include monitoring system performance, troubleshooting hardware and software issues, ensuring data backups, and assisting in network administration. They work to ensure that IT systems run smoothly and efficiently, minimizing downtime and disruptions. IT Operations Associates also collaborate with other IT staff to implement new technologies and security measures, providing essential support to daily business operations.

What are some common challenges faced by IT Operations Associates, and how can they effectively address them?

IT Operations Associates often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring minimal downtime, and adapting to rapidly evolving technologies. To address these, it's essential to develop strong organizational skills, maintain clear communication with team members, and stay up-to-date with the latest IT tools and best practices. Proactively documenting solutions and participating in ongoing training can also help associates handle issues more efficiently and contribute positively to the team's performance.

What are the key skills and qualifications needed to thrive as an IT Operations Associate, and why are they important?

To thrive as an IT Operations Associate, you need a solid understanding of IT infrastructure, troubleshooting, and network support, often backed by a degree in information technology or a related field. Familiarity with operating systems (Windows, Linux), ticketing systems, and certifications like CompTIA A+ or ITIL Foundations are commonly expected. Strong analytical thinking, attention to detail, and effective communication skills set candidates apart in this role. These skills ensure reliable IT service delivery, efficient issue resolution, and seamless support for organizational technology needs.

What is the difference between It Operations Associate vs Network Support Specialist?

It Operations AssociateNetwork Support Specialist
Focuses on overall IT operations, system maintenance, and support tasksSpecializes in network troubleshooting, configuration, and support
Typically requires certifications like CompTIA A+ or Network+Often requires Cisco CCNA or CompTIA Network+ certifications
Works in data centers, IT departments, or enterprise environmentsWorks primarily on network infrastructure, routers, switches, and firewalls
Handles hardware, software, and system monitoringFocuses on network connectivity, security, and performance issues

The main difference is that It Operations Associates manage overall IT systems and support, while Network Support Specialists focus specifically on network infrastructure and connectivity. Both roles require similar certifications and work environments, but their core responsibilities differ based on specialization.

More about IT Operations Associate jobs
What cities are hiring for It Operations Associate jobs? Cities with the most It Operations Associate job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
What job categories do people searching It Operations Associate jobs look for? The top searched job categories for It Operations Associate jobs are:
IT Operations Associate jobs near you
Infographic showing various It Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
IT Operations Director

IT Operations Director

Montana State Fund

Helena, MT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

New

Job description


This posting is scheduled to close on July 30, 2026. If a sufficient number of qualified applications are received, this posting may close early. Apply today!
About the Job
Montana State Fund (MSF) is seeking a skilled and mission-driven IT Operations Director to lead the reliable, secure, and efficient delivery of the technology services our employees rely on every day. Reporting to the Chief Information Officer and serving as a member of the IT Department leadership team, the IT Operations Director ensures that the systems, tools, and infrastructure supporting MSF's work are dependable, stable, and optimized for performance.
This role guides the teams responsible for infrastructure health, service quality, incident response, and customer support. Blending strategic leadership with hands-on operational oversight, the position promotes transparency, continuous improvement, and strong partnerships with internal business units. Through this work, the role ensures that the technology powering MSF is resilient, cost-effective, and consistently aligned with organizational needs.
Key responsibilities include:
  • Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services that align with MSF business objectives.
  • People Leadership and Talent Development: Lead and develop a high-performing, customer-focused IT Operations team. Foster a collaborative and innovative environment where team members are passionate about supporting MSF's mission and delivering excellent service to policyholders and injured workers.
  • Cross-Functional Collaboration and Partnership: Partner collaboratively with business leaders, executives, vendors, and cross-functional IT teams to deliver technology solutions, manage critical incidents, drive operational excellence, and support strategic initiatives and projects.
  • Operational Governance and Administration: Oversee IT Operations governance and administration, including service delivery metrics, operational planning, budgets, vendor management, infrastructure lifecycle management, and continuous process improvement to ensure consistent, cost-effective service delivery.

Additional functions:
  • Manage vendor relationships and budgets effectively to optimize service quality, control costs, and ensure that technology investments support MSF's strategic and operational objectives.
  • Foster strong relationships with stakeholders across all levels of the organization, leveraging outstanding communication and leadership to drive collaborative initiatives.

This is an excellent opportunity for a leader who excels at operational discipline, clear communication, and building strong, reliable teams dedicated to serving MSF's mission.
Required Skills
About You
To find success and satisfaction in this role, candidates will possess the following traits:
  • A seasoned operations leader who brings deep experience in IT service delivery, infrastructure, or applications-and a passion for ensuring that technology "just works" for the people who depend on it.
  • Thrive in fast-paced environments, excel at managing complexity, and lead with a mindset focused on stability, customer experience, and continuous improvement.
  • Communicate clearly, collaborates naturally, and builds trust across all levels of an organization.
  • Enjoy solving operational challenges, guiding teams through change, and ensuring that mission-critical systems are reliable, secure, and aligned with business needs.
  • A leader who demonstrates strong ownership, approaches challenges with curiosity, works with speed and intention, and consistently delivers high-quality results.

At Montana State Fund, how we do our jobs matters to us as much as what we do. To support our customer-centered workplace, successful candidates are team players who possess:
  • Customer and growth mindset
  • Empathy
  • Accountability
  • Adaptability
  • Resiliency
  • Communication skills

Required Experience
Minimum qualifications
  • Bachelor's degree in a field relevant to the position, and
  • Ten (10) years of IT business operations experience or IT applications experience, including four (4) years in IT operations leadership.

An equivalent combination of education and experience of the above requirements may be considered.
Preferred:
  • Master's degree in a field relevant to the position.
  • Five (5) years' experience in insurance or related industry.
  • Experience working with Guidewire Insurance Suite or similar insurance solutions.
  • Experience with AWS cloud.
  • Certifications such as AWS Solution Architect, PMP, or Agile.

About Montana State FundMontana State Fund is more than just an insurance company. We are a team of dedicated professionals committed to making a positive impact. Our mission is to partner with employers and their employees to care for those injured on the job and champion a culture of workplace safety for our fellow Montanans.
Six values guide us in our day-to-day work:
  1. Do what's right
  2. Deliver with heart
  3. Focus on what matters
  4. Succeed together
  5. Find a better way
  6. Take the long view

Job locationThis position requires regular attendance and presencein the MSF Helena office.
Working conditionsFast paced general office environment. Some stress may occur. Regular travel is not expected but may occur occasionally around organizational specific events or during the course of employment. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, detailed verbal communications and fine finger manipulation for working with computer keyboards.
Compensation and BenefitsStarting salary for this exempt position begins at $149,400 - $186,700 per year.
Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including:
  • Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage.
  • Flexible spending accounts for dependent care and medical expenses.
  • Public employees' retirement plan tax-deferred contributions with a generous employer match.
  • Optional 457(b) deferred compensation to further increase retirement savings.
  • Higher education reimbursement and other training and development programs.
  • Robust personal leave, paid holidays, and extended leave.

Learn more about working at MSF: click here
Are you interested in this opportunity? Apply today!

Apply