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Human Services Manager Jobs in Raleigh, NC (NOW HIRING)

Ontic

HR Shared Services Manager

Creedmoor, NC

$140K/yr

Proven experience leading HR Services / HR Operations in a regional or global environment. * Demonstrable experience implementing or scaling shared services models. * Strong project management skills ...

Advance Concrete

Client Services Manager

Garner, NC

The Client Services Manager serves as the operational hub of the company -- the connective tissue ... HR • Process bi-weekly timecard exports, auditing recorded time against GPS data to verify ...

Now Optics

Clinical Services Manager

Fuquay Varina, NC · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have ... Respect : We see respect as prioritizing human relationships, being present, connecting with ...

Now Optics

Clinical Services Manager

Fuquay Varina, NC · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have ... Respect : We see respect as prioritizing human relationships, being present, connecting with ...

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All JobsHuman Services JobsHuman Services Manager JobsHuman Services Manager Jobs in Raleigh, NC

Human Services Manager information

See Raleigh, NC salary details

$48.6K

$98.3K

$150.2K

How much do human services manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for human services manager in Raleigh, NC is $98,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $115,200.00 per year, depending on experience, location, and employer.

How to become a human services manager?

To become a human services manager, individuals typically need a bachelor's degree in social work, psychology, or a related field, with many roles preferring a master's degree such as a Master of Social Work (MSW). Relevant experience in social services or healthcare is often required, along with strong leadership, communication, and organizational skills. Certification or licensure may be necessary depending on the specific area of human services and state regulations.

What is the highest paying job in human services?

The highest paying roles in human services often include executive positions such as Director of Human Services or Chief Executive Officer, which can earn six-figure salaries. These roles typically require extensive experience, advanced degrees, and strong leadership skills, often overseeing large organizations or programs.

What is a human service manager?

A human services manager oversees programs and staff that provide social services to individuals and communities. They coordinate resources, develop policies, and ensure compliance with regulations, often requiring strong leadership, communication skills, and relevant certifications or degrees in social work or related fields.

What are the key skills and qualifications needed to thrive as a Human Services Manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What is the highest paying job with a BSW?

A Human Services Manager with a Bachelor of Social Work (BSW) can earn high salaries, especially in senior or administrative roles, with salaries often exceeding $70,000 annually. Advanced positions such as program directors or clinical supervisors may pay higher, particularly with additional experience or certifications. Salary varies by location, organization, and level of responsibility.

What are Human Services Managers?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What are some common challenges faced by Human Services Managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What Does a Human Services Manager Do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

More about Human Services Manager jobs
What are the most commonly searched types of Human Services jobs in Raleigh, NC? The most popular types of Human Services jobs in Raleigh, NC are:
What are popular job titles related to Human Services Manager jobs in Raleigh, NC? For Human Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Human Services Manager jobs in Raleigh, NC look for? The top searched job categories for Human Services Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Human Services Manager jobs? Cities near Raleigh, NC with the most Human Services Manager job openings:
Human Services Manager jobs near you
Infographic showing various Human Services Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $98,281 per year, or $47.3 per hour.
HR Shared Services Manager

HR Shared Services Manager

Ontic

Creedmoor, NC

$140K/yr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic's Chatsworth, CA, site specializes in precision engineering, MRO, and new solutions for parts at risk of obsolescence. With over 1,400 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.

Our team is looking for a HR Operations Manager which can be based in any of our 3 locations, California, North Carolina, Florida - Reporting to the HR Director, the HR Operations Manager USA oversees HR operations (including USA payroll) while supporting global HR metrics, SOPs, systems, and HR Service Desk operations. The role partners closely with US HR Directors, Business Partners, COEs and system owners to ensure HR processes, data integrity and reporting meet high standards across the USA.
This role plays a critical part in supporting and shaping the future global shared services strategy by developing streamlined processes, enhancing automation, and implementing robust governance across the employee lifecycle within the USA.

HR Operations Manager Main Responsibilities:

  • Support automation opportunities globally in the transactional world
  • Metric dissemination for MBRs, including Starter, Leaver, attrition data for global consistency in ELT presentation & easy global roll up.
  • USA HR SOP and policy management, governance and repository management, including version control and annual review (inc the HR Library) in partnership with global HR Directors & HRBPs
  • Owner of the HR ServiceDesk to include:

    Ensuring tickets placed on Hold are pushed back out to owners and resolved or closed in a timely manner

    Lead the global consistency of response to queries - inclusion of reminders of info available on the Gateway, or provision / direction to instructions to find absence hours on WD so that employees self-serve

    In partnership with the HRDs, develop the HR Admins to triage all tickets before passing them to COEs or BPs, and with the aim of supporting any site through building the knowledge bank in the system

    Basic metrics for HRDs and for inclusion in monthly MBRs:

    Analysis of tickets raised by site and the group managing the resolution

    Themes of tickets and recommendations for automation of responses or improvements to self-serve Gateway content

    TAT / SLA achieved

  • USA audit support as directed, to include but not limited to Sarbanes Oxley.
  • Centralization of all USA Administration, to include but not limited to:

    Actively review and continuously improve HR processes and procedures, focusing on continuous improvement and automation.

    Employee Life Cycle Administration

    Annual updating of site Handbooks

  • Oversee USA Payroll Operations to include processing review.
  • Own the relationship with the Outsourced Payroll provider to ensure a consistent and successful process
  • Facilitation and vendor management of the USA Drug & Alcohol policy.
  • Engagement with key stakeholders to support and deliver HR activities

Qualifications & Skills

  • Degree in Business/HR or similar discipline
  • Proven experience leading HR Services / HR Operations in a regional or global environment.
  • Demonstrable experience implementing or scaling shared services models.
  • Strong project management skills, ideally with experience delivering global change.
  • Track record of developing and implementing sophisticated processes and workflows, including system changes where appropriate
  • Experience in leading transaction automation opportunities
  • Demonstrable experience of building relationships with key stakeholders and successfully executing projects
  • Exceptionally analytical with strong trouble-shooter and problem-solving skills, able to develop solutions to a variety of problems
  • Highly numerate and a proficient Microsoft Excel user
  • Experienced user of Workday or other such HRIS


Our Benefits:

  • Comprehensive medical insurance
  • Competitive PTO, holiday pay, and sick leave
  • Company 401K plan with up to 4% matched contribution
  • Annual bonus program (varies by level and discretionary based on company and individual performance)
  • Flexible working arrangements
  • Paid volunteering opportunities
  • Access to mental health champions across our sites
  • Commitment to development
  • Employee referral program

#LI-Onsite, #LI-RD1

EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Compensation Pay Range

$140k

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Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable federal, state, or local law.

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.

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